Installation fails. No internet connection? (1 Viewer)

[kgkjack]

when i start the install it says that no internet connection detected. Internet is working fine
?


TV-Server Version:
MediaPortal Version:
MediaPortal Skin:
Windows Version: xp pro sp3
CPU Type: core duo 2.4
HDD:
Memory: 2gigs
Motherboard: asus
Video Card: geforce 9800gt
Video Card Driver:
Sound Card: xfi titanium
Sound Card AC3:
Sound Card Driver:
1. TV Card:
1. TV Card Type:
1. TV Card Driver:
2. TV Card:
2. TV Card Type:
2. TV Card Driver:
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec:
MPEG2 Audio Codec:
h.264 Video Codec:
Satelite/CableTV Provider:
HTPC Case:
Cooling:
Power Supply:
Remote:
TV:
TV - HTPC Connection:

 

[flokel]

Please make sure that no firewall is blocking the Internet requests made by the installer.

How are you connected to the Internet (Proxy, ...) ?

 

[kgkjack]

All firewall/antivirus is off. Connected via router

 

[kgkjack]

i finally got it installed by downloading on another computer but i cannot get the weather to work because it still says i have no internet

 

[alank]

Interesting problem. You say internet is working probably because you can open a browser and get out. But perhaps the browser is configured in such a way to get out but the PC cannot natively "see" the internet. To test this, see if you can simply "ping" a website. For example...

C:\>ping www.google.com

Pinging www.l.google.com [64.233.169.147] with 32 bytes of data:
Reply from 64.233.169.147: bytes=32 time=20ms TTL=245
Reply from 64.233.169.147: bytes=32 time=18ms TTL=245
Reply from 64.233.169.147: bytes=32 time=28ms TTL=245
Reply from 64.233.169.147: bytes=32 time=20ms TTL=245

Ping statistics for 64.233.169.147:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 18ms, Maximum = 28ms, Average = 21ms

 

[kgkjack]

Not sure whats going on. I haven't touched the browser. i have a identical setup at work with the same router and everything and it works fine there.

 

[Paranoid Delusion]

Any Antivirus\Antispyware software installed, these may be blocking ports needed for legitimate connections.

 

[kgkjack]

nothing. everything is off. It's killing me. seems that others have the problem as well with no answers. I got the software to install but anything web related will not work. I've been messing with it for hours

 

[Paranoid Delusion]

Unless it's your isp is some how blocking these, or some other influence on your pc, maybe your browser, I normally use Firefox, but some connections just do not like it, and end up reverting to IE8 occasionally.

Might be worthwhile doing a "offline" install at work, then copying the relevant folder to a removable source and trying that way to install.

Most of us within Team-Mediaportal, update software on a regular basis, as they do vice versa , whether it's the latest XBMC or Meedios release, just so we can get ideas as to what may be demanded by users in the future, and I do not know of one person who has the problem you have, so it's so far outside our control, we have no idea how to fix it.

:sorry:

 

[kgkjack]

I'm using firefox and also have ie8 installed. I've never had a problem with anything else. I was able to download at work and then do the install but weather and other web related functions will not work. I have read of others having problems, seems to be related to proxy servers?

woohoo..figured it out...one of two things. Ie8 (I went back to 7) and i completely removed my antivirus that was a pain anyway.