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MediaPortal 1
Support
Watch / Listen Media
Television (MyTV frontend and TV-Server)
Intermittent 'Unknown Error' when tuning to a channel (logs attached)
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<blockquote data-quote="mm1352000" data-source="post: 1188305" data-attributes="member: 82144"><p>Hmmm, no I don't think that could be it, because MP (ie. the client) doesn't interact with tuners directly.</p><p></p><p>I was thinking of programs that use the tuner. Maybe something that collects EPG (eg. EPG Collector) or an alternative HTPC/tuner software (eg. WinTV, N-PVR, DVBLink, WMC, ARGUS etc.).</p><p></p><p></p><p>...whereas I'm starting to doubt my analysis. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink ;)" loading="lazy" data-shortname=";)" /></p><p></p><p>I'm doubting because your log files show TV Server starting up:</p><p>[2016-06-19 20:41:08,673] [Log ] [8 ] [INFO ] - TV Service: Starting</p><p></p><p>...followed by a failed tune request:</p><p>[2016-06-19 20:45:50,167] [Log ] [18 ] [INFO ] - Controller: find free card for channel BBC ONE South</p><p>...</p><p>[2016-06-19 20:45:51,311] [Log ] [18 ] [INFO ] - dvb: RunGraph returns: 0x8007001F</p><p></p><p>Normally the ~5 minute delay there should be more than enough for a driver to initialise. I wouldn't have expected any problems with that tune request, especially if the PC had restarted (ie. full reboot or cold boot, not resume from suspend/sleep/hibernate/S*).</p><p></p><p></p><p>Am I remembering correctly that you may have said in the other thread that the problem started after updating your motherboard?</p><p>If yes, I wonder if that motherboard update also involved updating or reinstalling either or both of Windows and/or MediaPortal TV Server?</p><p>...in which case, I'd suggest to try changing the "preferred network provider" setting from "generic" to "DVBT" and/or trying the different values for "when card enters idle state...". I'm referring to the settings here:</p><p><a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/TV-Server_Configuration/02_TV_Servers#Edit_Tuner_Settings" target="_blank">http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/TV-Server_Configuration/02_TV_Servers#Edit_Tuner_Settings</a></p><p></p><p>After trying the network provider and idle state settings, I'd recommend to try the PS setting with a delay value of at least 60 seconds. If that still doesn't work, devcon may be the only way to go.</p><p></p><p>...but again, I want to emphasize that this is very weird. The symptoms aren't what I expected at all...!</p></blockquote><p></p>
[QUOTE="mm1352000, post: 1188305, member: 82144"] Hmmm, no I don't think that could be it, because MP (ie. the client) doesn't interact with tuners directly. I was thinking of programs that use the tuner. Maybe something that collects EPG (eg. EPG Collector) or an alternative HTPC/tuner software (eg. WinTV, N-PVR, DVBLink, WMC, ARGUS etc.). ...whereas I'm starting to doubt my analysis. ;) I'm doubting because your log files show TV Server starting up: [2016-06-19 20:41:08,673] [Log ] [8 ] [INFO ] - TV Service: Starting ...followed by a failed tune request: [2016-06-19 20:45:50,167] [Log ] [18 ] [INFO ] - Controller: find free card for channel BBC ONE South ... [2016-06-19 20:45:51,311] [Log ] [18 ] [INFO ] - dvb: RunGraph returns: 0x8007001F Normally the ~5 minute delay there should be more than enough for a driver to initialise. I wouldn't have expected any problems with that tune request, especially if the PC had restarted (ie. full reboot or cold boot, not resume from suspend/sleep/hibernate/S*). Am I remembering correctly that you may have said in the other thread that the problem started after updating your motherboard? If yes, I wonder if that motherboard update also involved updating or reinstalling either or both of Windows and/or MediaPortal TV Server? ...in which case, I'd suggest to try changing the "preferred network provider" setting from "generic" to "DVBT" and/or trying the different values for "when card enters idle state...". I'm referring to the settings here: [URL]http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/TV-Server_Configuration/02_TV_Servers#Edit_Tuner_Settings[/URL] After trying the network provider and idle state settings, I'd recommend to try the PS setting with a delay value of at least 60 seconds. If that still doesn't work, devcon may be the only way to go. ...but again, I want to emphasize that this is very weird. The symptoms aren't what I expected at all...! [/QUOTE]
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Intermittent 'Unknown Error' when tuning to a channel (logs attached)
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