Live TV Black Screen/Crash (1 Viewer)

Raveen

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January 14, 2009
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When I try to tune a TV channel I get a black screen and maybe a burst of audio. Haven't made any changes to MP in a long time but did run a windows update this morning.

I've attached the logs supplied by the watchdog. Any suggestions gratefully received.
 

vuego

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  • August 5, 2006
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    Does preview work in TV-Server Configuration?
    Can you record anything and play it in MediaPortal or other players?
     

    Raveen

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    I don't think recordings are working, they show in recorded TV a having a length of 0 minutes. Previously recorded TV works fine so I don't think it's a codec issue. I'll get back to you on the preview.

    Also I tried system restore to undo the updates and it worked for half an hour until a recording started and the picture froze. No joy since then.
     

    BillyTheFish

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    September 5, 2008
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    When did you system restore to? I've just done to the 23rd September restore point and it's working again. I have only just turned it on and haven't tested recordings but at least I can watch TV again. One of the Windows updates (Windows 7 64 bit) seems to break things for me at least...
     

    HomeY

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  • February 23, 2008
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    Open TV Server config and rescan your channels. Your logs are showing some strange things:
    Code:
    22-09-2012 06:57:49.106 pmtgrabber: grab pmt:100 sid:1e7a
    22-09-2012 06:57:49.151 pmtgrabber: got pmt 100 sid:f33
    22-09-2012 06:57:49.154 pmtgrabber: serviceid mismatch f33 != 1e7a
    Code:
    22-09-2012 06:57:59.312 pmtgrabber: search pmt from PAT for sid:1e7a
    22-09-2012 06:57:59.316 PMT Pid wasn't found on the PAT. Channel may have moved, try a new channel scan.
    Not sure if it's gonna help, because i see those problems also in older TsWriter logs, but something isn't right.
    And please fill in your system specs ;)
     
    Last edited:

    Raveen

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    Rescanning now. I've added my system details, sorry about that, it's changed since I last had an issue.
     

    HomeY

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    OK, problem seems to be related to SQL :(

    Code:
    2012-09-23 15:54:51.810625 [PowerScheduler poll thread(14)]: Exception   :Error: DatabaseUnavailableUnclassified
    Gentle.Common.GentleException: The database backend (provider MySQL) could not be reached.
    Check the connection string: Server=MediaPortal-PC;Database=MpTvDb;User ID=root;Password=MediaPortal;charset=utf8;Connection Timeout=30; ---> MySql.Data.MySqlClient.MySqlException: Unable to connect to any of the specified MySQL hosts. ---> System.Exception: Exception of type 'System.Exception' was thrown.
       at MySql.Data.MySqlClient.NativeDriver.Open()
       --- End of inner exception stack trace ---
       at MySql.Data.MySqlClient.NativeDriver.Open()
       at MySql.Data.MySqlClient.Driver.Create(MySqlConnectionStringBuilder settings)
       at MySql.Data.MySqlClient.MySqlPool.GetPooledConnection()
       at MySql.Data.MySqlClient.MySqlPool.GetConnection()
       at MySql.Data.MySqlClient.MySqlConnection.Open()
       at Gentle.Provider.MySQL.MySQLProvider.GetConnection()
       --- End of inner exception stack trace ---
       at Gentle.Common.Check.FailWith(Severity severity, Error error, Exception e, String msg)
       at Gentle.Common.Check.Fail(Exception e, Error error, Object[] args)
       at Gentle.Provider.MySQL.MySQLProvider.GetConnection()
       at Gentle.Framework.PersistenceBroker.RetrieveList[T](Key key, IList`1 result, IDbConnection conn, IDbTransaction tr)
       at Gentle.Framework.PersistenceBroker.RetrieveList[T](Key key, IList`1 result)
       at Gentle.Framework.Broker.RetrieveList[T](Key key, IList`1 result)
       at Gentle.Framework.Broker.RetrieveList[T]()
       at TvDatabase.Schedule.ListAll()
       at TvService.Scheduler.IsTimeToRecord(DateTime currentTime)
       at TvService.TVController.get_CanSuspend()
       at TvEngine.PowerScheduler.Handlers.ControllerActiveHandler.get_DisAllowShutdown()
       at TvEngine.PowerScheduler.PowerScheduler.DisAllowShutdown(Boolean refresh)
       at TvEngine.PowerScheduler.PowerScheduler.CheckForStandby(Boolean refresh)
       at TvEngine.PowerScheduler.PowerScheduler.PollThread()MySql.Data.MySqlClient.MySqlException: Unable to connect to any of the specified MySQL hosts. ---> System.Exception: Exception of type 'System.Exception' was thrown.
       at MySql.Data.MySqlClient.NativeDriver.Open()
       --- End of inner exception stack trace ---
       at MySql.Data.MySqlClient.NativeDriver.Open()
       at MySql.Data.MySqlClient.Driver.Create(MySqlConnectionStringBuilder settings)
       at MySql.Data.MySqlClient.MySqlPool.GetPooledConnection()
       at MySql.Data.MySqlClient.MySqlPool.GetConnection()
       at MySql.Data.MySqlClient.MySqlConnection.Open()
       at Gentle.Provider.MySQL.MySQLProvider.GetConnection()System.Exception: Exception of type 'System.Exception' was thrown.
       at MySql.Data.MySqlClient.NativeDriver.Open()

    Not sure if this is fixable or needs a new install...
     

    TommyGS

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    September 23, 2012
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    I don't know if this will help but I had something similar and it seems related to Microsoft Security Essentials (there is a post in 'Television'). I couldn't get any picture and recordings were corrupted. I have turned off live scanning in MSE and everything is back to normal. It does seem related to a Microsoft Update but I guess system restore won't roll back the anti malware bits as it were.

    now just have to sort out an alternative anti virus.

    Hope this helps.

    Tommy
     

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