Live TV Stutter (1 Viewer)

[BadDadSam]

MediaPortal Version: 1.2.2.0 Final
MediaPortal Skin: Default Wide
Windows Version: Win7 64Bit Full Updates
CPU Type: Intel G6951 2.8 Dual Core
HDD: 1 TB 7200RPM
Memory: 6 GB DDR3
Motherboard: Gateway SX2851-09e
Video Card: Intel HD Graphics
Video Card Driver: 8.15.10.2509
Sound Card: Asus Xonar DX
Sound Card AC3: Optical
Sound Card Driver: Win7
1. TV Card: Happauge 2250
1. TV Card Type: analog, ATSC
1. TV Card Driver: 22xx_7.9.1.28162
2. TV Card: Happauge 1250
2. TV Card Type: analog, ATSC
2. TV Card Driver: 85drv_28239
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec: FFD Show
MPEG2 Audio Codec:
h.264 Video Codec:
Satelite/CableTV Provider:
HTPC Case: Gateway AX2851-09e
Cooling:
Power Supply:
Remote: Onkyo747M
TV: Samsung HLP5085W DLP 1080I
TV - HTPC Connection: HDMI

I am experiencing random OTA Live TV Stutter (Picture/Sound Freeze then restart).

I am confused about posting error logs. Running a TV server and 2 clients. "Both clients experience stutter"

Both client PC's are identical except for sound card & Bluray player. Gateway SX2851-09e PC's

Do I need to post TV Client logs or server logs?

 

[mm1352000]

Hi BadDadSam

Do I need to post TV Client logs or server logs?

Both.

To get the client logs follow the procedure -->here<-- for reproducible problems.
To get the TV Server logs:
1. Open TV Server configuration.
2. Click "open log directory" in the top left hand corner.
3. Zip up the files you find there and post the zip file here.

mm

 

[BadDadSam]

Finally caught stutter while debugging...files are attached

 

[mm1352000]

Hi again BadDadSam

So it looks like this is a client playback or networking problem. I say that because I can see stream continuity/corruption errors in the client side TsReader logs but not in the TsWriter logs on the server. Well, I should say that was the case in that particular instance. I do see the same errors in some of the more historical server logs.

What happens if you skip back 15 or 30 seconds - does the skip/stutter occur in the same place?

To give you some idea: such things can be caused by something as simple as an HDD spinning up or down. It can be caused by more mundane things like a real-time scanner checking the timeshift files or more obscure things too like overheating components. Network and HDD related issues seem to be the most common causes.

mm

 

[BadDadSam]

1st for going over the logs.

Server is running 2 samsung 7200 rpm drives in a Raid 1 config.
AMD Phenom II X4 945 3.0 Processor
16 GB Memory

Do you know how I could capture hard drive activity on client & server to see if hard drives could be the issue?

I know Hulu is not the same as Live TV or watching a High Def movie off of server, but neither of those 2 ever stutter. Would that mean my network is OK?

Heat has never been a problem in server computer, it was my Main HTPC for 2 years, before I switched it to a dedicated server. Fresh install of W7 Ultimate when switched. MP server, AVG, Utorrent and Firefox are the only programs installed on server.


I captured these files tonight. Had a small stutter and skipped back -15 and it played thru the stutter. Then 5 seconds or so after that it had a hard stutter/freeze, I skipped back -30 and it stuttered in the exact same spots as before. I then shut down MP and grabbed the logs.


Thanks for the help , Maybe these logs will shed some more light.

 

[toricred]

I was recently troubleshooting a similar issue and it was driving me nuts. The fix was to use a separate Intel network card. The built-in NICs seem to just not handle the traffic required in my environment.