MediaPortal Crashing Frequently - Windows Update problem?

Discussion in 'General Support' started by David Rigby, January 19, 2016.

  1. David Rigby
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    David Rigby MP Donator

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    Hi,

    MePo has been running well for me since updating to 1.13, but became very unstable over the weekend, crashing every few minutes despite me not making any changes. Looking for a culprit, I noticed a recent update to the Windows Malicious Software Removal Tool (KB890830), but I'm not sure if this could be the source of the problem?

    Does anyone know where I should be looking in the attached logs please?

    Thank you.


     
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  3. HTPCSourcer
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    HTPCSourcer MP2 Product Manager

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    Unlikely, the removal tool is a run once software and will not interfere with any other installation once completed.

    MP is crashing with a kernelbase.dll error, which is unfortunately not very specific. I would assume some database issue. Can you start MP using the Watchdog / Option 1 please? This will launch MP without any plugin. If problems persist, repost logs. If MP is then running, delete TVSeriesDatabase4.db3 (or rather move it to another folder) and restart MP normally.
     
  4. David Rigby
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    David Rigby MP Donator

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    I'll give that a try.

    Thanks for the fast response.
     
  5. mm1352000
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    mm1352000 Development Group

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    Yeah, the MP-TVSeries database is corrupt:
    Show Spoiler

    [2016-01-19 11:49:51,722] [Log ] [47 ] [INFO ] - SQLiteClient: Closing database: TVSeriesDatabase4.db3
    [2016-01-19 11:49:51,724] [Log ] [47 ] [INFO ] - SQLiteClient: Closing database:
    [2016-01-19 11:49:51,726] [Log ] [47 ] [INFO ] - SQLiteClient: Closing database:
    [2016-01-19 11:49:51,727] [Log ] [47 ] [INFO ] - SQLiteClient: Closing database:
    [2016-01-19 11:49:51,729] [Log ] [47 ] [INFO ] - SQLiteClient: Closing database:
    [2016-01-19 11:49:51,731] [Log ] [47 ] [INFO ] - SQLiteClient: Closing database:
    [2016-01-19 11:49:51,733] [Log ] [47 ] [INFO ] - SQLiteClient: Closing database:


    Follow the instructions here:
    http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/Troubleshooting/Repair_SQLite_Database

    Each time you see VideoDatabaseV5.db3, replace it with TVSeriesDatabase.db3.
     
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