MediaPortal Crashing Frequently - Windows Update problem? (1 Viewer)

[David Rigby]

Hi,

MePo has been running well for me since updating to 1.13, but became very unstable over the weekend, crashing every few minutes despite me not making any changes. Looking for a culprit, I noticed a recent update to the Windows Malicious Software Removal Tool (KB890830), but I'm not sure if this could be the source of the problem?

Does anyone know where I should be looking in the attached logs please?

Thank you.

 

[HTPCSourcer]

Hi,
Looking for a culprit, I noticed a recent update to the Windows Malicious Software Removal Tool (KB890830), but I'm not sure if this could be the source of the problem?

Unlikely, the removal tool is a run once software and will not interfere with any other installation once completed.

MP is crashing with a kernelbase.dll error, which is unfortunately not very specific. I would assume some database issue. Can you start MP using the Watchdog / Option 1 please? This will launch MP without any plugin. If problems persist, repost logs. If MP is then running, delete TVSeriesDatabase4.db3 (or rather move it to another folder) and restart MP normally.

 

[David Rigby]

I'll give that a try.

Thanks for the fast response.

 

[mm1352000]

Yeah, the MP-TVSeries database is corrupt:
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[2016-01-19 11:49:51,722] [Log ] [47 ] [INFO ] - SQLiteClient: Closing database: TVSeriesDatabase4.db3
[2016-01-19 11:49:51,724] [Log ] [47 ] [INFO ] - SQLiteClient: Closing database:
[2016-01-19 11:49:51,726] [Log ] [47 ] [INFO ] - SQLiteClient: Closing database:
[2016-01-19 11:49:51,727] [Log ] [47 ] [INFO ] - SQLiteClient: Closing database:
[2016-01-19 11:49:51,729] [Log ] [47 ] [INFO ] - SQLiteClient: Closing database:
[2016-01-19 11:49:51,731] [Log ] [47 ] [INFO ] - SQLiteClient: Closing database:
[2016-01-19 11:49:51,733] [Log ] [47 ] [INFO ] - SQLiteClient: Closing database:
[/collapse]

Follow the instructions here:
http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/Troubleshooting/Repair_SQLite_Database

Each time you see VideoDatabaseV5.db3, replace it with TVSeriesDatabase.db3.