MediaPortal.exe - Application Error (1 Viewer)

[ben1210]

MediaPortal Version: 1.4.0

Description
Updated to 1.4 Titan about a month ago from 1.3 Avalon. Noticable improvements appreciated!
However one of my clients when starting to watch live TV generates this annoying error popup about 1 minute - see image and logs made straight after the error popup appeared

Steps to Reproduce:
Switch on live TV on client

 

[ben1210]

Any ideas or tips anyone?

 

[Owlsroost]

The MediaPortal.log doesn't show any attempt to start TV - can you collect the logs before you restart MP after the crash ?

Try disabling the plugins one-by-one, in case it's one of those creating the problem.

 

[ben1210]

The MediaPortal.log doesn't show any attempt to start TV - can you collect the logs before you restart MP after the crash ?

Try disabling the plugins one-by-one, in case it's one of those creating the problem.

I managed to collect the logs a few second after this crash happened whilst the tv was still running and error message on screen - they are attached.

When I press cancel on the error message to debug the error another error box comes up it is attached also.

I tried disabling all the plugins and having only TV enabled and same error message appeared.

Any advice or tips greatly appreciated.

 

[mm1352000]

Hello ben1210

To me it looks like your TVSeriesDatabase database (TVSeriesDatabase4.db3) is corrupted. You'll need to restore it from backup or delete it.

mm

 

[ben1210]

Hello ben1210

To me it looks like your TVSeriesDatabase database (TVSeriesDatabase4.db3) is corrupted. You'll need to restore it from backup or delete it.

mm

I searched for TVSeriesDatabase4.db3 on c drive, deleted it as you suggested, then restarted MP and Live TV has been running for about half an hour without the error popping up. So happy days!

Please keep the good work up, its an amazing service MediaPortal.​

 

[mm1352000]

Thanks for reporting back
I'm going to mark the thread as "no bug" as MP-TVSeries is a third-party plugin. Please feel free to report the issue to the plugin developer here:
https://forum.team-mediaportal.com/forums/my-tvseries.162/