MP 1.4 won't play TV or video files ("UNABLE TO PLAY" ERROR) (1 Viewer)

scott_mckenzie

Portal Pro
April 3, 2012
69
14
Australia Australia
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HI,

Out of the blue I seem to be having a heap of troubles with MP including:
- directX crashes when loading MP (with Mustayaluca skin) when automatically lading MP when Windows starts, but if i close and then reopen MP the error doesn't occur again.
- in the last 24 hours i get n "UNABLE TO PLAY" error anytime i play videos or tv.

any help would be great - logs attached.

Cheers - Scott
 

scott_mckenzie

Portal Pro
April 3, 2012
69
14
Australia Australia
Country flag
Bounce - does anyone have an idea on this one? This issue seems to be intermittent and it's really buggin me :(
 

mm1352000

Development Group
  • Team MediaPortal
  • September 1, 2008
    21,571
    8,218
    New Zealand New Zealand
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    Hello Scott

    Your Fanart Handler database is corrupted:
    [2014-03-23 18:54:44,182] [Log ] [ScraperWorker] [INFO ] - SQLiteClient: Closing database: FanartHandler.db3
    [2014-03-23 18:54:44,182] [Log ] [ScraperWorker] [INFO ] - SQLiteClient: Closing database:
    [2014-03-23 18:54:44,183] [Log ] [ScraperWorker] [INFO ] - SQLiteClient: Closing database:
    [2014-03-23 18:54:44,184] [Log ] [ScraperWorker] [INFO ] - SQLiteClient: Closing database:
    [2014-03-23 18:54:44,184] [Log ] [ScraperWorker] [INFO ] - SQLiteClient: Closing database:
    [2014-03-23 18:54:44,185] [Log ] [ScraperWorker] [INFO ] - SQLiteClient: Closing database:
    [2014-03-23 18:54:44,186] [Log ] [ScraperWorker] [INFO ] - SQLiteClient: Closing database:
    [2014-03-23 18:54:44,186] [Log ] [ScraperWorker] [INFO ] - SQLiteClient: Closing database:
    [2014-03-23 18:54:44,187] [Log ] [ScraperWorker] [INFO ] - SQLiteClient: Closing database:
    ...and so on. Causes system to run out of memory:
    [2014-03-23 18:54:51,939] [Error ] [MPMain ] [ERROR] - render exception:confused:ystem.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.
    at MediaPortal.GUI.Library.TransformMatrix..ctor()
    at MediaPortal.GUI.Library.TransformMatrix.multiply(TransformMatrix right)
    at MediaPortal.GUI.Library.GUIGraphicsContext.UpdateFinalTransform(TransformMatrix matrix)
    at MediaPortal.GUI.Library.GUIGraphicsContext.AddTransform(TransformMatrix matrix)
    at MediaPortal.GUI.Library.GUIControl.DoRender(Single timePassed, UInt32 currentTime)
    at MediaPortal.GUI.Library.GUIGroup.Render(Single timePassed)
    at MediaPortal.GUI.Library.GUIControl.DoRender(Single timePassed, UInt32 currentTime)
    at MediaPortal.GUI.Library.GUIWindow.Render(Single timePassed)
    ...then...
    [2014-03-23 18:56:26,628] [Error ] [MPMain ] [ERROR] - VideoPlayer: Unable to play with reason - Not enough storage is available to complete this operation.
    Solution:
    1. Try to recover the database:
    https://forum.team-mediaportal.com/threads/startup-time-for-mediaportal.122706/page-2#post-1040159
    2. OR if 1 fails, delete FanartHanlder.db3 from c:\ProgramData\Team MediaPortal\MediaPortal\database (note: that does say ProgramData, not Program Files - it is a hidden folder, so copy paste into the address bar in Windows Explorer).

    mm
    PS: you might want to consider upgrading to a newer version - better support.
     

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