MP 1.4 won't play TV or video files ("UNABLE TO PLAY" ERROR)

Discussion in 'General Support' started by scott_mckenzie, March 23, 2014.

  1. scott_mckenzie

    scott_mckenzie Portal Pro

    Joined:
    April 3, 2012
    Messages:
    69
    Likes Received:
    7
    Gender:
    Male
    Ratings:
    +8 / 0
    Home Country:
    Australia Australia
    Show System Specs
    HI,

    Out of the blue I seem to be having a heap of troubles with MP including:
    - directX crashes when loading MP (with Mustayaluca skin) when automatically lading MP when Windows starts, but if i close and then reopen MP the error doesn't occur again.
    - in the last 24 hours i get n "UNABLE TO PLAY" error anytime i play videos or tv.

    any help would be great - logs attached.



    Cheers - Scott
     
  2. Google AdSense Guest Advertisement



    to hide all adverts.
  3. scott_mckenzie

    scott_mckenzie Portal Pro

    Joined:
    April 3, 2012
    Messages:
    69
    Likes Received:
    7
    Gender:
    Male
    Ratings:
    +8 / 0
    Home Country:
    Australia Australia
    Show System Specs
    Bounce - does anyone have an idea on this one? This issue seems to be intermittent and it's really buggin me :(
     
  4. mm1352000
    • Team MediaPortal

    mm1352000 Development Group

    Joined:
    September 1, 2008
    Messages:
    21,526
    Likes Received:
    4,734
    Ratings:
    +8,200 / 17
    Home Country:
    New Zealand New Zealand
    Hello Scott

    Your Fanart Handler database is corrupted:
    ...and so on. Causes system to run out of memory:
    ...then...
    Solution:
    1. Try to recover the database:
    https://forum.team-mediaportal.com/threads/startup-time-for-mediaportal.122706/page-2#post-1040159
    2. OR if 1 fails, delete FanartHanlder.db3 from c:\ProgramData\Team MediaPortal\MediaPortal\database (note: that does say ProgramData, not Program Files - it is a hidden folder, so copy paste into the address bar in Windows Explorer).

    mm
    PS: you might want to consider upgrading to a newer version - better support.
     
Loading...

Users Viewing Thread (Users: 0, Guests: 0)

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice
  • About The Project

    The vision of the MediaPortal project is to create a free open source media centre application, which supports all advanced media centre functions, and is accessible to all Windows users.

    In reaching this goal we are working every day to make sure our software is one of the best.

             

  • Support MediaPortal!

    The team works very hard to make sure the community is running the best HTPC-software. We give away MediaPortal for free but hosting and software is not for us.

    Care to support our work with a few bucks? We'd really appreciate it!