MP crashes sometimes after resume from Standby (2 Viewers)

[skorz]

Ok, here we go with all of my logs and systemevents of the last 24 hours without any problems ..

Back to Business! Yesterday my gf showed me the next crash after resume from standby. but nearly 96 hours without
I will turn on watchdog with option 1 and wait for the next one.... Sebastiii, can you tell me what is disabled with this option?

when i look in the normal logs i think its something with audio.. but better wait for the watchdog logs.

 

[Sebastiii]

Hi,

With first option, only stock plugins is available but not other like movpic / tvs etc.
It's to test with stock plugins to know if the issue come from mp itself or third party plugins.

 

[skorz]

I am happy! So soon i get the next crash and don't have to wait too long...
Attached the Watchdog logs...

btw: I have Watchdog enabled with the error option, but all of my plugins are working?? : infoservice, onlinevideos, emulators2,...

 

[Sebastiii]

So you mean starting watchdog like :

All plugins works ? if yes i don't think so (Maybe MP was started normally or not with watchdog with second option
Will analyse your log

 

[Sebastiii]

Also strange that your mediaportal.log has 0 byte.
But the crash seems to comes form windows dll related to Audio Device.

 

[skorz]

Ok, it seems i don't use the watchdog correctly...
I enabled it through the mp config like the attached screenshot, i thought that's just the way.
so i started now the correctly watchdog.exe from the mp program directory. now i have really only the stock plugins running..

like you see in the dxdiag, i have a hdmi doctor between pc and my receiver. i have no more problems with any screen error, but a problem with the audio was my presumption as the crash error always comes after the first key stroke (and thats the moment the first key sound have to come)[DOUBLEPOST=1395125722][/DOUBLEPOST]As i have have audio through hdmi from my AMD Radeon, i disabled now the onboard realtek high definition audio for testing...

 

[blub]

Hi

Ok I disabled most plugins like wifi-remote and browsetheweb.

So here is the new log after the crash just a few minutes ago after waking up from standby.

 

[HomeY]

Hi
Ok I disabled most plugins like wifi-remote and browsetheweb.
So here is the new log after the crash just a few minutes ago after waking up from standby.

That seems to narrow down the problem to TV Recording thumbs.

[2014-03-17 19:57:31,891] [Error ] [GetVideoThumb Thumbnail] [ERROR] - Could not create thumbnail for F:\Alte-Aufnahmen\Das_Experiment\Leben_ohne_Plastik\2013-07-17.23.25.1-0.rec\00001.ts
[2014-03-17 19:57:31,891] [Log ] [GetVideoThumb Thumbnail] [ERROR] - Exception: System.IO.DirectoryNotFoundException: Das System kann den angegebenen Pfad nicht finden. (Ausnahme von HRESULT: 0x80070003)
bei VistaToolbelt.Interop.Native.UnsafeNativeMethods.SHCreateItemFromParsingName(String pszPath, IntPtr pbc, Guid riid, IShellItem& ppv)
bei VistaToolbelt.Shell.ThumbnailGenerator.GenerateThumbnail(String filename)
bei MediaPortal.Util.Utils.GetVideoThumb(Object i) Message: Das System kann den angegebenen Pfad nicht finden. (Ausnahme von HRESULT: 0x80070003) Site : Void SHCreateItemFromParsingName(System.String, IntPtr, System.Guid, VistaToolbelt.Interop.Native.IShellItem ByRef) Source : Core Stack Trace: bei VistaToolbelt.Interop.Native.UnsafeNativeMethods.SHCreateItemFromParsingName(String pszPath, IntPtr pbc, Guid riid, IShellItem& ppv)
bei VistaToolbelt.Shell.ThumbnailGenerator.GenerateThumbnail(String filename)
bei MediaPortal.Util.Utils.GetVideoThumb(Object i)

Please disable 'Autocreate thumbs' option in TV Server Config >> Recording >> tab 'Thumbs' and try again.
If that fixes the problem, we found the culprit.
Also please verify the paths in the quote, since it can't seem to find it.
So updating your Recordings might also be a good idea.
Go to the 'Database' tab >> click 'Remove invalid entries'

 

[HomeY]

I enabled it through the mp config like the attached screenshot,

Please change your 'log verbosity' (see your screenshot) to Debug.

 

[blub]

Hi
Ok I disabled most plugins like wifi-remote and browsetheweb.
So here is the new log after the crash just a few minutes ago after waking up from standby.

That seems to narrow down the problem to TV Recording thumbs.

[2014-03-17 19:57:31,891] [Error ] [GetVideoThumb Thumbnail] [ERROR] - Could not create thumbnail for F:\Alte-Aufnahmen\Das_Experiment\Leben_ohne_Plastik\2013-07-17.23.25.1-0.rec\00001.ts
[2014-03-17 19:57:31,891] [Log ] [GetVideoThumb Thumbnail] [ERROR] - Exception: System.IO.DirectoryNotFoundException: Das System kann den angegebenen Pfad nicht finden. (Ausnahme von HRESULT: 0x80070003)
bei VistaToolbelt.Interop.Native.UnsafeNativeMethods.SHCreateItemFromParsingName(String pszPath, IntPtr pbc, Guid riid, IShellItem& ppv)
bei VistaToolbelt.Shell.ThumbnailGenerator.GenerateThumbnail(String filename)
bei MediaPortal.Util.Utils.GetVideoThumb(Object i) Message: Das System kann den angegebenen Pfad nicht finden. (Ausnahme von HRESULT: 0x80070003) Site : Void SHCreateItemFromParsingName(System.String, IntPtr, System.Guid, VistaToolbelt.Interop.Native.IShellItem ByRef) Source : Core Stack Trace: bei VistaToolbelt.Interop.Native.UnsafeNativeMethods.SHCreateItemFromParsingName(String pszPath, IntPtr pbc, Guid riid, IShellItem& ppv)
bei VistaToolbelt.Shell.ThumbnailGenerator.GenerateThumbnail(String filename)
bei MediaPortal.Util.Utils.GetVideoThumb(Object i)

Please disable 'Autocreate thumbs' option in TV Server Config >> Recording >> tab 'Thumbs' and try again.
If that fixes the problem, we found the culprit.
Also please verify the paths in the quote, since it can't seem to find it.
So updating your Recordings might also be a good idea.
Go to the 'Database' tab >> click 'Remove invalid entries'

Huh I am afraid that we are not closer for the following reasons:

1) Those were recordings I have deleted yesterday evening and you can see that the log entry is from yesterday - however I don't know whether it is prior or post deletion. (Those recordings are not from MP, they are old recordings from my Reelbox stored in a different directory so that I can still access them via "Videos")

2) I have started my HTPC and watched movies today before this crash. Kinda doesn't make sense why it would crash now because of pictures missing for almost 24h.

Should I still make the changes to thumbnails and clean DB?