MP crashes when Dynamic Refresh Rate kicks in as I start watching movies (1 Viewer)

Jarv

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August 9, 2012
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As per the title really, having enabled Dynamic Refresh Rate, as it changes the refresh rate of my card, as the screen returns from it's blank state I am advised that:

Mediaportal.exe has stopped working

The only option on the button is [CLOSE PROGRAM]

The slightly frustrating thing is that the refresh rate has changed, and MP is actually playing the movie flawlessly, except for this error message. When I clear the message, MP shuts down.

I have
An IntelHD GPU.
Windows 7 32bit SP1

I have enabled debug logging and have attached the ZIP it produced, would love to get this sorted. I am a new user of MP so please forgive me if I have overlooked something.
 

jehe

Test Group
  • Team MediaPortal
  • February 15, 2011
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    Hello,

    Apparently the mediaportal support team has not seen Your thread,
    As far as my knowledge goes, I think you have installed a incompatible plugin.
    I would completely uninstall your current version of mediaportal and do a reinstall.

    Maybe you could try the latest version of media portal, this version is already quite stable;
    https://www.team-mediaportal.com/news/mediaportal-130alpha-released[DOUBLEPOST=1344761502][/DOUBLEPOST]Ps; Welcome to mediaportal
     

    kiwijunglist

    Super Moderator
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  • June 10, 2008
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    There are also different methods of changing the refresh rate, currently you are using the default built in refresh rate changer, but you can configure mediaportal to run an external application/shortcut that will change the refresh rate. ie, you can set it to use catalyst control centre profiles etc etc.

    Download this and install it
    http://12noon.com/?p=113

    Then you can create the following file in notepad and save as 24hz.bat

    "C:\Program Files\12noon Display Changer\dc.exe" -refresh=24
    waitfor copydone /t 2
    the 2nd line is just a way of making the batch file pause for 2 seconds before letting mediaportal play the video, this gives time for the refreshrate change to kick in. If you're runing 64bit then the 12noon may be located in "C:\Program Files (x86)\12noon Display Changer\dc.exe" -refresh=24

    make another file called 50hz.bat ; 60hz.bat etc etc then have mediaportal run the .bat file to change the refresh rate.
     
    Last edited:

    Holzi

    Super Moderator
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  • April 21, 2010
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    As per the title really, having enabled Dynamic Refresh Rate, as it changes the refresh rate of my card, as the screen returns from it's blank state I am advised that:

    Mediaportal.exe has stopped working

    The only option on the button is [CLOSE PROGRAM]

    The slightly frustrating thing is that the refresh rate has changed, and MP is actually playing the movie flawlessly, except for this error message. When I clear the message, MP shuts down.

    I have
    An IntelHD GPU.
    Windows 7 32bit SP1

    I have enabled debug logging and have attached the ZIP it produced, would love to get this sorted. I am a new user of MP so please forgive me if I have overlooked something.
    Hello!
    Are you using EventGhost for your remote?
    Maybe this helps: https://forum.team-mediaportal.com/...-after-refresh-rate-change.94835/#post-794567

    + this: https://forum.team-mediaportal.com/...e-suicideform-in-error-log.87118/#post-727490

    There is one more thing which I missed, my MediaPortal shortcut in EventGhost had a zero "working directory". I've changed it to C:\ProgramData\Team MediaPortal\MediaPortal and the problem is gone.
     
    Last edited:

    jehe

    Test Group
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  • February 15, 2011
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    Hello kiwijunglist,

    There are also different methods of changing the refresh rate, currently you are using the default built in refresh rate changer, but you can configure mediaportal to run an external application/shortcut that will change the refresh rate. ie, you can set it to use catalyst control centre profiles etc etc.

    Download this and install it
    http://12noon.com/?p=113


    What are the advantages over the standard refresh rate changer?

     

    kiwijunglist

    Super Moderator
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  • June 10, 2008
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    it may be the standard refresh rate changer is causing the crash and using an external program might solve his problem.
     

    Jarv

    Portal Member
    August 9, 2012
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    Awesome, it was event ghost that had maximised the window upon start that was causing the issue, thanks so much Holzi!!!!
     
    Last edited:

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