MP losing connection to the TV service after inactivity (2 Viewers)

[infinite.loop]

sverre
Do you use the background and/or idle dvb-epg grabber?
Or other plugins on the server?

Did a crash ever happen while you watched tv?


@all Do you have a weak signal on some channels?
That is know to cause a crash on tuning (including epg grabbing!)
0002986: weak signals can crash the tvservice - MediaPortal Bugtracker

 

[SpudR]

Here you go:
All these appear in the logs as ".NET runtime 2.0 error reporting"
It's happening all the time now...

No to having weak signals - took AGES to check them all with the signal strength thing..! (the Hauppauge one not the MP one)
Yes to using the background EPG grabber
Never crashed when watching.
Plugins enabled is only the comskip, but I hardly ever record stuff

Faulting application tvservice.exe, version 1.1.0.0, stamp 4c3ebf07, faulting module ntdll.dll, version 5.1.2600.5755, stamp 49901d48, debug? 0, fault address 0x0001101a.

0000: 41 00 70 00 70 00 6c 00   A.p.p.l.
0008: 69 00 63 00 61 00 74 00   i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00   i.o.n. .
0018: 46 00 61 00 69 00 6c 00   F.a.i.l.
0020: 75 00 72 00 65 00 20 00   u.r.e. .
0028: 20 00 74 00 76 00 73 00    .t.v.s.
0030: 65 00 72 00 76 00 69 00   e.r.v.i.
0038: 63 00 65 00 2e 00 65 00   c.e...e.
0040: 78 00 65 00 20 00 31 00   x.e. .1.
0048: 2e 00 31 00 2e 00 30 00   ..1...0.
0050: 2e 00 30 00 20 00 34 00   ..0. .4.
0058: 63 00 33 00 65 00 62 00   c.3.e.b.
0060: 66 00 30 00 37 00 20 00   f.0.7. .
0068: 69 00 6e 00 20 00 6e 00   i.n. .n.
0070: 74 00 64 00 6c 00 6c 00   t.d.l.l.
0078: 2e 00 64 00 6c 00 6c 00   ..d.l.l.
0080: 20 00 35 00 2e 00 31 00    .5...1.
0088: 2e 00 32 00 36 00 30 00   ..2.6.0.
0090: 30 00 2e 00 35 00 37 00   0...5.7.
0098: 35 00 35 00 20 00 34 00   5.5. .4.
00a0: 39 00 39 00 30 00 31 00   9.9.0.1.
00a8: 64 00 34 00 38 00 20 00   d.4.8. .
00b0: 66 00 44 00 65 00 62 00   f.D.e.b.
00b8: 75 00 67 00 20 00 30 00   u.g. .0.
00c0: 20 00 61 00 74 00 20 00    .a.t. .
00c8: 6f 00 66 00 66 00 73 00   o.f.f.s.
00d0: 65 00 74 00 20 00 30 00   e.t. .0.
00d8: 30 00 30 00 31 00 31 00   0.0.1.1.
00e0: 30 00 31 00 61 00 0d 00   0.1.a...
00e8: 0a 00                     ..

and

Faulting application mediaportal.exe, version 1.1.0.0, stamp 4c3ebef2, faulting module kernel32.dll, version 5.1.2600.5781, stamp 49c4f482, debug? 0, fault address 0x00012afb.

0000: 41 00 70 00 70 00 6c 00   A.p.p.l.
0008: 69 00 63 00 61 00 74 00   i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00   i.o.n. .
0018: 46 00 61 00 69 00 6c 00   F.a.i.l.
0020: 75 00 72 00 65 00 20 00   u.r.e. .
0028: 20 00 6d 00 65 00 64 00    .m.e.d.
0030: 69 00 61 00 70 00 6f 00   i.a.p.o.
0038: 72 00 74 00 61 00 6c 00   r.t.a.l.
0040: 2e 00 65 00 78 00 65 00   ..e.x.e.
0048: 20 00 31 00 2e 00 31 00    .1...1.
0050: 2e 00 30 00 2e 00 30 00   ..0...0.
0058: 20 00 34 00 63 00 33 00    .4.c.3.
0060: 65 00 62 00 65 00 66 00   e.b.e.f.
0068: 32 00 20 00 69 00 6e 00   2. .i.n.
0070: 20 00 6b 00 65 00 72 00    .k.e.r.
0078: 6e 00 65 00 6c 00 33 00   n.e.l.3.
0080: 32 00 2e 00 64 00 6c 00   2...d.l.
0088: 6c 00 20 00 35 00 2e 00   l. .5...
0090: 31 00 2e 00 32 00 36 00   1...2.6.
0098: 30 00 30 00 2e 00 35 00   0.0...5.
00a0: 37 00 38 00 31 00 20 00   7.8.1. .
00a8: 34 00 39 00 63 00 34 00   4.9.c.4.
00b0: 66 00 34 00 38 00 32 00   f.4.8.2.
00b8: 20 00 66 00 44 00 65 00    .f.D.e.
00c0: 62 00 75 00 67 00 20 00   b.u.g. .
00c8: 30 00 20 00 61 00 74 00   0. .a.t.
00d0: 20 00 6f 00 66 00 66 00    .o.f.f.
00d8: 73 00 65 00 74 00 20 00   s.e.t. .
00e0: 30 00 30 00 30 00 31 00   0.0.0.1.
00e8: 32 00 61 00 66 00 62 00   2.a.f.b.
00f0: 0d 00 0a 00               ....

3rd

Faulting application tvservice.exe, version 1.1.0.0, stamp 4c3ebf07, faulting module tswriter.ax, version 0.0.0.0, stamp 4bf06221, debug? 0, fault address 0x0000fee3.

0000: 41 00 70 00 70 00 6c 00   A.p.p.l.
0008: 69 00 63 00 61 00 74 00   i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00   i.o.n. .
0018: 46 00 61 00 69 00 6c 00   F.a.i.l.
0020: 75 00 72 00 65 00 20 00   u.r.e. .
0028: 20 00 74 00 76 00 73 00    .t.v.s.
0030: 65 00 72 00 76 00 69 00   e.r.v.i.
0038: 63 00 65 00 2e 00 65 00   c.e...e.
0040: 78 00 65 00 20 00 31 00   x.e. .1.
0048: 2e 00 31 00 2e 00 30 00   ..1...0.
0050: 2e 00 30 00 20 00 34 00   ..0. .4.
0058: 63 00 33 00 65 00 62 00   c.3.e.b.
0060: 66 00 30 00 37 00 20 00   f.0.7. .
0068: 69 00 6e 00 20 00 74 00   i.n. .t.
0070: 73 00 77 00 72 00 69 00   s.w.r.i.
0078: 74 00 65 00 72 00 2e 00   t.e.r...
0080: 61 00 78 00 20 00 30 00   a.x. .0.
0088: 2e 00 30 00 2e 00 30 00   ..0...0.
0090: 2e 00 30 00 20 00 34 00   ..0. .4.
0098: 62 00 66 00 30 00 36 00   b.f.0.6.
00a0: 32 00 32 00 31 00 20 00   2.2.1. .
00a8: 66 00 44 00 65 00 62 00   f.D.e.b.
00b0: 75 00 67 00 20 00 30 00   u.g. .0.
00b8: 20 00 61 00 74 00 20 00    .a.t. .
00c0: 6f 00 66 00 66 00 73 00   o.f.f.s.
00c8: 65 00 74 00 20 00 30 00   e.t. .0.
00d0: 30 00 30 00 30 00 66 00   0.0.0.f.
00d8: 65 00 65 00 33 00 0d 00   e.e.3...
00e0: 0a 00                     ..

4th

Faulting application tvservice.exe, version 1.1.0.0, stamp 4c3ebf07, faulting module ntdll.dll, version 5.1.2600.5755, stamp 49901d48, debug? 0, fault address 0x00011689.

0000: 41 00 70 00 70 00 6c 00   A.p.p.l.
0008: 69 00 63 00 61 00 74 00   i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00   i.o.n. .
0018: 46 00 61 00 69 00 6c 00   F.a.i.l.
0020: 75 00 72 00 65 00 20 00   u.r.e. .
0028: 20 00 74 00 76 00 73 00    .t.v.s.
0030: 65 00 72 00 76 00 69 00   e.r.v.i.
0038: 63 00 65 00 2e 00 65 00   c.e...e.
0040: 78 00 65 00 20 00 31 00   x.e. .1.
0048: 2e 00 31 00 2e 00 30 00   ..1...0.
0050: 2e 00 30 00 20 00 34 00   ..0. .4.
0058: 63 00 33 00 65 00 62 00   c.3.e.b.
0060: 66 00 30 00 37 00 20 00   f.0.7. .
0068: 69 00 6e 00 20 00 6e 00   i.n. .n.
0070: 74 00 64 00 6c 00 6c 00   t.d.l.l.
0078: 2e 00 64 00 6c 00 6c 00   ..d.l.l.
0080: 20 00 35 00 2e 00 31 00    .5...1.
0088: 2e 00 32 00 36 00 30 00   ..2.6.0.
0090: 30 00 2e 00 35 00 37 00   0...5.7.
0098: 35 00 35 00 20 00 34 00   5.5. .4.
00a0: 39 00 39 00 30 00 31 00   9.9.0.1.
00a8: 64 00 34 00 38 00 20 00   d.4.8. .
00b0: 66 00 44 00 65 00 62 00   f.D.e.b.
00b8: 75 00 67 00 20 00 30 00   u.g. .0.
00c0: 20 00 61 00 74 00 20 00    .a.t. .
00c8: 6f 00 66 00 66 00 73 00   o.f.f.s.
00d0: 65 00 74 00 20 00 30 00   e.t. .0.
00d8: 30 00 30 00 31 00 31 00   0.0.1.1.
00e0: 36 00 38 00 39 00 0d 00   6.8.9...
00e8: 0a 00                     ..

 

[infinite.loop]

My bet is on the EPG grabber to cause the crases.
Do you have all your channels seletced to grab EPG for, or just those you really watch?
Would not be the first time that some odd data in the epg-stream causes a crash. But to find that out, it is required to find the channel which causes the crash. If it even is the epg grabber....

 

[SpudR]

I'll disable the grabber and get back to you...

 

[kkendall]

TLD: How do I set Windows to restart TVservice when it crashes? Because that would eliminate a lot of troubles! Could this be programmed in into a future version of MP?
SpudR: If your connection to the tv server is lost when MP has been inactive for a while and you choose a channel, does MP lock up completely or do you get a new errormessage reporting again that the connection to the tvserver has been lost?

 

[infinite.loop]

kkendall
Start -> run -> services.msc -> TvService -> right click -> properties -> restore -> set first/second/further errors to "restart"

 

[SpudR]

kkendall
MP takes a while to respond but it comes back eventually with an error

I have tried completely uninstalling the TV card and reinstalling it - removing ALL TV and Radio channels, udate channel list then do a new DVB-S scan.
I am getting corrupt characters in the names of some of the channels (ie. BBæ1) could this be part of the problem??

Deleting and rescanning fixes some of these...

 

[TLD]

I use XMLTV for EPG, it never loses connection while watching tv. I'll post log files next time it happens, it's sporadic but always during non-use times.

 

[infinite.loop]

I am getting corrupt characters in the names of some of the channels (ie. BBæ1) could this be part of the problem??

Thats exactly the "corruption" I had in mind, which has a great chance of crashing the EPG grabber.

 

[SpudR]

After disabling the EPG,
removing all channels (Radio AND TV)
update satellite list
rescanning channels
removing the corrupt channel details and rescanning 4 or 5 times
I think it might be working It ran ALL night without the service dropping.
Logs attached for completeness.

Now we know what the problem is - how do we fix it??