[solved] - MP won't start - CLR20r3

Discussion in 'Installation, configuration support' started by d3cadent, April 29, 2017.

  1. d3cadent

    d3cadent Portal Member

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    Hi,

    I need some tips on where to start looking for my problem.
    I have several computers, some run MP successfully for years. I decided to install MP (TV Client) on one machine which is usually used by my children for gaming, and my wife for work.
    After a flawless installation procedure, I cannot launch Configuration.exe. Mediaportal.exe automatically tries to launch Configuration.exe, since there exist no initial configuration yet. However, when Configuration.exe starts, the Standard / Expert mode selection appears, but after selecting either one, Windows reports tha Configuration.exe stopped working, with a CLR20r3 error. I cannot collect logs or configs, since there aren't any.
    As I understand, this is a .NET error, so I reinstalled the .NET 4.6.1 runtime, but it did not make any difference. Even disabling my antivirus protection software did not help.
    This computer has only one "unusual" specific: it has two monitors connected. One is driven by the CPU's internal GPU, the other has a dedicated GPU. Apart from this, I cannot think of anything else which would not be standard.
    I would be really thankful if you could give some tips on how to dig deeper to what is the problem here as I have no useful ideas.

    System specs:
    - Asus H81 mainboard
    - Intel Core i5 CPU w/ integrated video
    - 8GB RAM
    - SSD + HDD
    - Windows 7 Home Premium 64, Hungarian language
    - additional NVIDIA GT 430 card
    - windows update on, all important patches installed
    - MP v1.16.0 Final
    - Computer has no local media store or TV cards, but there is a MP TV Server on the network to which I'd like to connect. Of course, I can't even get to the point of configuring network as Configuration.exe immediately hangs with the CLR20r3.



    Thank you for all tips.
     
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  3. d3cadent

    d3cadent Portal Member

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    Okay, seems I don't have the problem of too many tips to try ;)
    Can I do something on my side to provide more info? Logs aren't available since Configuration.exe won't run even for once - but anything else that could help us point into the right direction, I will happily add.
     
  4. mm1352000
    • Team MediaPortal

    mm1352000 Development Group

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    As always, when any program crashes, check the Windows application event log to find information about the cause.
     
  5. d3cadent

    d3cadent Portal Member

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    Windows Event Viewer reported an Unhandled Exception for the .NET Runtime.

    Some more digging revealed there was a file corruption in the DirectX 9c runtime. Reinstalling that resolved the problem.
     
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