Need help setting up TV server MP 1.9 win 8.1 cablecard (USA) (1 Viewer)
- Thread starter nzdreamer55
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- #22
I'm really sorry about that. Not sure what happened. I had to redo the logs, but I think I got the same issues (one channel out of 5 worked). I attached the correct logs to my old message and deleted the incorrect logs from the post.
- September 1, 2008
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New Zealand
Okay, now we're talking. 
CHANNEL KEYT
Why did the cursor freeze?
The MediaPortal user interface always freezes while tuning.
Why did tuning take so long?
From the log files it looks like it took ~1m 45s rather than 5 minutes.
During that time TV Server tried and failed to timeshift that channel with all 6 of your tuners. All tuners successfully tuned, but not one of them started streaming video or audio. In each case TV Server gave up waiting for video/audio after 15 seconds.
6 tuners x 15 seconds waiting for video/audio = 1m 30s
That explains most of the time. You can reduce the wait by having TV Server try fewer tuners ("maximum free cards to try") or not wait so long for each tuner ("wait for timeshift file"):
http://wiki.team-mediaportal.com/1_...ation/TV-Server_Configuration/08_Timeshifting
The remaining 15 seconds is loading and tuning time for 6 tuners. It can't be reduced... but if you ask me, loading and tuning 6 tuners at ~2.5 seconds per tuner is pretty good, all things considered.
Why did timeshifting fail?
In short: I don't know.
It looks like the tuners simply didn't deliver any video or audio.
If I were to speculate I might guess that:
Summary
I can't explain why all of the tuners failed to deliver video or audio.
Most of the 1m 45s delay is in your control.
There is nothing further that I can investigate here with the information that is currently available.
CHANNEL KQED
Why did tuning take so long?
Tuning actually took approximately 19 seconds:
TV Server tried and failed with 1 tuner (again, after waiting 15 seconds for video/audio to be delivered as explained above... though this time video arrived but audio didn't) then succeeded with the second tuner.
After that, it took MediaPortal another 13 seconds or so to start playing the stream:
The biggest part of that delay is here:
In the TsReader log it can be seen here:
I'm not 100% sure why that 10 second delay happened, but I suspect TsReader was waiting for required video/audio info that never arrived.
Why was there no picture or sound?
I think TsReader gave up waiting for video and/or information. Absence of picture and sound is just a symptom of that.
Another symptom can be seen in the logs:
Summary
This looks like another manifestation of the problems discussed with KEYT.
There is nothing further that I can investigate here with the information that is currently available.
CHANNEL TBS
This looks like a fairly typical channel change.
TV Server took ~5 seconds to tune:
The rest is MediaPortal.
I note that your preferred video codec - "Microsoft DTV-DVD Video Decoder" - is not being used.
CHANNEL CMDY
Almost exactly the same as KEYT.
Nothing to add beyond what I already said about KEYT.
CHANNEL KKFXD
Almost exactly the same as KQED.
I can't help with the not responding bit, but from the logs it looks like MediaPortal was closed the normal way.
SUMMARY
I can't give you hard evidence that MP and TV Server are not the problem, but from the logs it sure looks that way.
When TV Server loads your tuners it checks the tuner information. This stands out:
So, maybe most of the channels you're trying are DRM protected/restricted and can't be viewed in TV Server.
In general my opinion is that all of the things you're seeing can probably be traced right back to your tuner. Maybe the CableCARD is no good or not activated properly; maybe there are DRM limitations; maybe security software is causing streaming issues; maybe a combination of all of the above is involved.
I can only suggest that you try to use the tuner's web interface to test tuning various channels and see what the copy protection level is. If they're copy-freely they should be viewable in MediaPortal. You can also cross-check what I've said with other applications - VLC, WMC, NPVR + SageDCT - to confirm that the problems really are related to your tuner, CableCARD, or something external to MP and TV Server.
Regards,
mm
CHANNEL KEYT
Why did the cursor freeze?
The MediaPortal user interface always freezes while tuning.
Why did tuning take so long?
From the log files it looks like it took ~1m 45s rather than 5 minutes.
During that time TV Server tried and failed to timeshift that channel with all 6 of your tuners. All tuners successfully tuned, but not one of them started streaming video or audio. In each case TV Server gave up waiting for video/audio after 15 seconds.
6 tuners x 15 seconds waiting for video/audio = 1m 30s
That explains most of the time. You can reduce the wait by having TV Server try fewer tuners ("maximum free cards to try") or not wait so long for each tuner ("wait for timeshift file"):
http://wiki.team-mediaportal.com/1_...ation/TV-Server_Configuration/08_Timeshifting
The remaining 15 seconds is loading and tuning time for 6 tuners. It can't be reduced... but if you ask me, loading and tuning 6 tuners at ~2.5 seconds per tuner is pretty good, all things considered.
Why did timeshifting fail?
In short: I don't know.
It looks like the tuners simply didn't deliver any video or audio.
If I were to speculate I might guess that:
- KEYT is "copy once" protected
- you've got network security software preventing TV Server from receiving a clean stream from the tuner
Summary
I can't explain why all of the tuners failed to deliver video or audio.
Most of the 1m 45s delay is in your control.
There is nothing further that I can investigate here with the information that is currently available.
CHANNEL KQED
Why did tuning take so long?
Tuning actually took approximately 19 seconds:
[2014-10-04 21:09:30,533] [Log ] [MPMain ] [INFO ] - TVHome.ViewChannelAndCheck(): View channel=KQED
...
[2014-10-04 21:09:49,180] [Log ] [MPMain ] [INFO ] - succeeded
TV Server tried and failed with 1 tuner (again, after waiting 15 seconds for video/audio to be delivered as explained above... though this time video arrived but audio didn't) then succeeded with the second tuner.
After that, it took MediaPortal another 13 seconds or so to start playing the stream:
The biggest part of that delay is here:
In the TsReader log it can be seen here:
[2014-10-04 21:09:50,049] [ 5e20048] [ 794] - OnNewChannel: New Audio 129
[2014-10-04 21:10:00,016] [ 5e20048] [ 794] - demux
I'm not 100% sure why that 10 second delay happened, but I suspect TsReader was waiting for required video/audio info that never arrived.
Why was there no picture or sound?
I think TsReader gave up waiting for video and/or information. Absence of picture and sound is just a symptom of that.
Another symptom can be seen in the logs:
Summary
This looks like another manifestation of the problems discussed with KEYT.
There is nothing further that I can investigate here with the information that is currently available.
CHANNEL TBS
This looks like a fairly typical channel change.
TV Server took ~5 seconds to tune:
[2014-10-04 21:12:17,429] [Log ] [MPMain ] [INFO ] - TVHome.ViewChannelAndCheck(): View channel=TBS
...
[2014-10-04 21:12:22,431] [Log ] [MPMain ] [INFO ] - succeeded
The rest is MediaPortal.
I note that your preferred video codec - "Microsoft DTV-DVD Video Decoder" - is not being used.
CHANNEL CMDY
Almost exactly the same as KEYT.
Nothing to add beyond what I already said about KEYT.
CHANNEL KKFXD
Almost exactly the same as KQED.
[2014-10-04 21:15:07,389] [Log ] [MPMain ] [INFO ] - TVHome.ViewChannelAndCheck(): View channel=KKFXD
...
[2014-10-04 21:15:09,033] [Log ] [MPMain ] [INFO ] - succeeded
...
[2014-10-04 21:15:09,140] [Log ] [MPMain ] [INFO ] - TsReaderPlayer: AudioDualMonoMode switching not available. Audioswitcher filter not loaded
[2014-10-04 21:15:19,126] [Log ] [MPMain ] [INFO ] - TSReaderPlayer: Add codecs
[2014-10-04 21:15:19,133] [Log ] [MPMain ] [DEBUG] - TSReaderPlayer: Stream is Radio
...
[2014-10-04 21:15:21,659] [Log ] [MPMain ] [WARN ] - tvhome:startplay. Phase 2 - 12609 ms - Done starting g_Player.Play()
I can't help with the not responding bit, but from the logs it looks like MediaPortal was closed the normal way.
SUMMARY
I can't give you hard evidence that MP and TV Server are not the problem, but from the logs it sure looks that way.
When TV Server loads your tuners it checks the tuner information. This stands out:
So, maybe most of the channels you're trying are DRM protected/restricted and can't be viewed in TV Server.
In general my opinion is that all of the things you're seeing can probably be traced right back to your tuner. Maybe the CableCARD is no good or not activated properly; maybe there are DRM limitations; maybe security software is causing streaming issues; maybe a combination of all of the above is involved.
I can only suggest that you try to use the tuner's web interface to test tuning various channels and see what the copy protection level is. If they're copy-freely they should be viewable in MediaPortal. You can also cross-check what I've said with other applications - VLC, WMC, NPVR + SageDCT - to confirm that the problems really are related to your tuner, CableCARD, or something external to MP and TV Server.
Regards,
mm
- Thread starter
- #24
Wow. That is very interesting. I will have to say that I am disappointed that all the channels don't work like the TBS channel. From what you found, it really seems like it is a copy once issue. Can you point me to some resources to test the tuner card with other applications like VLC. I have this one.
I know the tuner card company says that their tuner can be used with copy once and WMC, but I just don't understand why it then cannot be used with mediaportal. Would WMC cause problems if it was also installed on the same computer as Mediaportal? I think that this might be the easiest was to get support from the tuner card people and address the copy once issue.
Thanks for all your help. If this does not work then maybe I'll have to go back to hauppauge capture card, which I never got to work correctly either. So maybe now that I know how to better post logs that I can get this to work.
Thank you once again for the time you have taken to help with this issue.
-S
I know the tuner card company says that their tuner can be used with copy once and WMC, but I just don't understand why it then cannot be used with mediaportal. Would WMC cause problems if it was also installed on the same computer as Mediaportal? I think that this might be the easiest was to get support from the tuner card people and address the copy once issue.
Thanks for all your help. If this does not work then maybe I'll have to go back to hauppauge capture card, which I never got to work correctly either. So maybe now that I know how to better post logs that I can get this to work.
Thank you once again for the time you have taken to help with this issue.
-S
- September 1, 2008
- 21,578
- 8,228
- Home Country
-
New Zealand
Please don't take my word for it. I could be right; I could be wrong.
I think you should test with the web interface first, because there's no point testing in other applications that have the same limitations as TV Server until you know TV Server should work.
What is it that you don't understand? This has been explained ad nauseum in so many other forums and websites.
"Copy once" means the streams are protected by digital rights management (DRM) which is designed to prevent content from being shared illegally. The tuner will not stream any channel that is copy-once protected to any software or device that has not been certified to comply with the DRM restrictions.
MediaPortal and TV Server have not and probably never could be certified. First, because even getting access to the technical information required to implement the DRM scheme generally costs several thousand dollars (which we don't have); second, it generally costs tens or even hundreds of thousands of dollars (which we definitely don't have) to get certified; thirdly and lastly, because TV Server is open source.
Why is open source a problem? Because generally certification requires certain code or information to be kept secret, which is basically impossible when your code is meant to be publicly available. Further, if the code is publicly available, anybody could modify it to circumvent any restrictions that were put in place.
WMC is currently the only PC software that is certified for channels that have been marked copy-once. All other software - MediaPortal, SageTV, MythTV, N-PVR... - can only receive channels that have been marked copy-freely (which basically means "no restrictions").
Unlikely.
If the channels are marked copy-once then Ceton won't be able to help you. You'd have to take the issue to your cable company... but good luck with that. You could rant at your cable company for years, but they won't listen to the 0.0001% of their subscribers who use CableCARDs. Especially when the big-money content owners are threatening to tear up license agreements if channels are not copy-once protected.
I'll be happy to help with a capture card if you can describe the problem and post log files.
Regards,
mm
- Thread starter
- #26
OK. So from what you are saying, if I can figure out if a channel is marked copy once by using the web interface for the tuner then I know I will not be able to view that channel through mediaportal with a cablecard. Is that correct?
- Thread starter
- #28
OK I think I have an answer now ......Most of my channels are flagged copy once. Yeah I really hate my cable company. Guess we can marked this one as solved and I'll go back to the capture card.
Thanks again for your help. I'm done with this now.
-S
......Most of my channels are flagged copy once. Yeah I really hate my cable company. Guess we can marked this one as solved and I'll go back to the capture card.Thanks again for your help. I'm done with this now.
-S