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MediaPortal 1
Support
Watch / Listen Media
Television (MyTV frontend and TV-Server)
No channels found Ceton/Comcast
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<blockquote data-quote="mm1352000" data-source="post: 1104484" data-attributes="member: 82144"><p>Okay. Thanks for the log files.</p><p></p><p>I can see 1 tune request for one of these channels - "901 Hit List" - at about 4:22 pm.</p><p>It looks like TV Server tuned successfully:</p><p>[collapse]</p><p>[2014-10-14 16:22:29,006] [Log ] [19 ] [INFO ] - Controller: find free card for channel MC01 901 Hit List</p><p>...</p><p>[2014-10-14 16:22:29,153] [Log ] [19 ] [INFO ] - atsc:Tune:ATSC:tv:Cable MC01 901 Hit List Freq:133250 ONID:20130 TSID:0 SID:901 PMT:0x0 FTA:False LCN:16 phys:16 maj:901 min:0 mod:Mod256Qam </p><p>...</p><p>[2014-10-14 16:22:30,222] [Log ] [19 ] [INFO ] - subch:0 pid<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big Grin :D" loading="lazy" data-shortname=":D" />DF pcr</p><p>[2014-10-14 16:22:30,222] [Log ] [19 ] [INFO ] - subch:0 pid:35 pmt</p><p>[2014-10-14 16:22:30,222] [Log ] [19 ] [INFO ] - subch:0 pid<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big Grin :D" loading="lazy" data-shortname=":D" />DF audio lang:und type:AC3</p><p>[2014-10-14 16:22:30,223] [Log ] [19 ] [INFO ] - subch:0 map pid<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big Grin :D" loading="lazy" data-shortname=":D" />DF audio lang:und type:AC3</p><p>[2014-10-14 16:22:30,223] [Log ] [19 ] [INFO ] - subch:0 pid<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big Grin :D" loading="lazy" data-shortname=":D" />E0 type:C0</p><p>[2014-10-14 16:22:30,223] [Log ] [19 ] [INFO ] - subch:0 pid<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big Grin :D" loading="lazy" data-shortname=":D" />E1 video type:MPEG-2</p><p>[2014-10-14 16:22:30,223] [Log ] [19 ] [INFO ] - subch:0 map pid<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big Grin :D" loading="lazy" data-shortname=":D" />E1 video type:MPEG-2</p><p>...</p><p>[2014-10-14 16:22:33,241] [Log ] [19 ] [INFO ] - card: WaitForFile - video and audio are seen after 2.9771703 seconds</p><p>[/collapse]</p><p></p><p>Note the channel appears to have an MPEG 2 video stream as well as an audio stream.</p><p></p><p>I can't tell whether MediaPortal had problems playing the stream because you tuned that channel from "Camle-PC" and the MediaPortal logs only include information for "TvServer". If you want me to investigate this further then please use the watchdog/debug-tool with option 1 on any of your PCs to open MP, attempt to view a couple of the channels, close MP, and then post/attach the resulting zip file.</p><p></p><p></p><p></p><p>From the application event log, the latest crash seems to be at 4:09 pm:</p><p>[collapse]</p><p>"10/14/2014 4:08:57 PM";".NET Runtime";"(0)";"Error";"Application: TVService.exe</p><p>Framework Version: v4.0.30319</p><p>Description: The process was terminated due to an unhandled exception.</p><p>Exception Info: exception code c0000005, exception address 5FCF496A</p><p>";"1026"</p><p>"10/14/2014 4:08:57 PM";"Application Error";"Application Crashing Events";"Error";"Faulting application name: TVService.exe, version: 1.9.0.0, time stamp: 0x5416805c Faulting module name: MPIPTV_RTSP.dll, version: 0.0.0.0, time stamp: 0x54167ffb Exception code: 0xc0000005 Fault offset: 0x0000496a Faulting process id: 0x65c Faulting application start time: 0x01cfe7e90596e32c Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal TV Server\TVService.exe Faulting module path: C:\Program Files (x86)\Team MediaPortal\MediaPortal TV Server\MPIPTV_RTSP.dll Report Id: ed85ef50-53dd-11e4-b688-c81f6614ad58";"1000"</p><p>"10/14/2014 4:09:02 PM";"Windows Error Reporting";"(0)";"Information";"Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: TVService.exe P2: 1.9.0.0 P3: 5416805c P4: MPIPTV_RTSP.dll P5: 0.0.0.0 P6: 54167ffb P7: c0000005 P8: 0000496a P9: P10: Attached files: C:\Windows\Temp\WER6289.tmp.appcompat.txt C:\Windows\Temp\WER62D8.tmp.WERInternalMetadata.xml C:\Windows\Temp\WER62D9.tmp.hdmp C:\Windows\Temp\WER7293.tmp.mdmp These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_TVService.exe_f055dbdc4ec97ba3b715a65b632ef939d13442c9_cab_077e734b Analysis symbol: Rechecking for solution: 0 Report Id: ed85ef50-53dd-11e4-b688-c81f6614ad58 Report Status: 4";"1001"</p><p>"10/14/2014 4:09:08 PM";"Windows Error Reporting";"(0)";"Information";"Fault bucket 542963046, type 17 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: TVService.exe P2: 1.9.0.0 P3: 5416805c P4: MPIPTV_RTSP.dll P5: 0.0.0.0 P6: 54167ffb P7: c0000005 P8: 0000496a P9: P10: Attached files: C:\Windows\Temp\WER6289.tmp.appcompat.txt C:\Windows\Temp\WER62D8.tmp.WERInternalMetadata.xml C:\Windows\Temp\WER62D9.tmp.hdmp C:\Windows\Temp\WER7293.tmp.mdmp These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_TVService.exe_f055dbdc4ec97ba3b715a65b632ef939d13442c9_03ae8b7c Analysis symbol: Rechecking for solution: 0 Report Id: ed85ef50-53dd-11e4-b688-c81f6614ad58 Report Status: 0";"1001"[/collapse]</p><p></p><p>Cause of the crash is MPIPTV_RTSP.dll (ie. the IPTV source filter, also used for CableCARD tuners).</p><p>This is something I've seen before. As far as I know there is no known solution.</p><p>I can only suggest the same things as I said here:</p><p><a href="https://forum.team-mediaportal.com/threads/tv-server-stops-working.124552/" target="_blank">https://forum.team-mediaportal.com/threads/tv-server-stops-working.124552/</a></p><p></p><p>Regards,</p><p>mm</p></blockquote><p></p>
[QUOTE="mm1352000, post: 1104484, member: 82144"] Okay. Thanks for the log files. I can see 1 tune request for one of these channels - "901 Hit List" - at about 4:22 pm. It looks like TV Server tuned successfully: [collapse] [2014-10-14 16:22:29,006] [Log ] [19 ] [INFO ] - Controller: find free card for channel MC01 901 Hit List ... [2014-10-14 16:22:29,153] [Log ] [19 ] [INFO ] - atsc:Tune:ATSC:tv:Cable MC01 901 Hit List Freq:133250 ONID:20130 TSID:0 SID:901 PMT:0x0 FTA:False LCN:16 phys:16 maj:901 min:0 mod:Mod256Qam ... [2014-10-14 16:22:30,222] [Log ] [19 ] [INFO ] - subch:0 pid:DDF pcr [2014-10-14 16:22:30,222] [Log ] [19 ] [INFO ] - subch:0 pid:35 pmt [2014-10-14 16:22:30,222] [Log ] [19 ] [INFO ] - subch:0 pid:DDF audio lang:und type:AC3 [2014-10-14 16:22:30,223] [Log ] [19 ] [INFO ] - subch:0 map pid:DDF audio lang:und type:AC3 [2014-10-14 16:22:30,223] [Log ] [19 ] [INFO ] - subch:0 pid:DE0 type:C0 [2014-10-14 16:22:30,223] [Log ] [19 ] [INFO ] - subch:0 pid:DE1 video type:MPEG-2 [2014-10-14 16:22:30,223] [Log ] [19 ] [INFO ] - subch:0 map pid:DE1 video type:MPEG-2 ... [2014-10-14 16:22:33,241] [Log ] [19 ] [INFO ] - card: WaitForFile - video and audio are seen after 2.9771703 seconds [/collapse] Note the channel appears to have an MPEG 2 video stream as well as an audio stream. I can't tell whether MediaPortal had problems playing the stream because you tuned that channel from "Camle-PC" and the MediaPortal logs only include information for "TvServer". If you want me to investigate this further then please use the watchdog/debug-tool with option 1 on any of your PCs to open MP, attempt to view a couple of the channels, close MP, and then post/attach the resulting zip file. From the application event log, the latest crash seems to be at 4:09 pm: [collapse] "10/14/2014 4:08:57 PM";".NET Runtime";"(0)";"Error";"Application: TVService.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 5FCF496A ";"1026" "10/14/2014 4:08:57 PM";"Application Error";"Application Crashing Events";"Error";"Faulting application name: TVService.exe, version: 1.9.0.0, time stamp: 0x5416805c Faulting module name: MPIPTV_RTSP.dll, version: 0.0.0.0, time stamp: 0x54167ffb Exception code: 0xc0000005 Fault offset: 0x0000496a Faulting process id: 0x65c Faulting application start time: 0x01cfe7e90596e32c Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal TV Server\TVService.exe Faulting module path: C:\Program Files (x86)\Team MediaPortal\MediaPortal TV Server\MPIPTV_RTSP.dll Report Id: ed85ef50-53dd-11e4-b688-c81f6614ad58";"1000" "10/14/2014 4:09:02 PM";"Windows Error Reporting";"(0)";"Information";"Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: TVService.exe P2: 1.9.0.0 P3: 5416805c P4: MPIPTV_RTSP.dll P5: 0.0.0.0 P6: 54167ffb P7: c0000005 P8: 0000496a P9: P10: Attached files: C:\Windows\Temp\WER6289.tmp.appcompat.txt C:\Windows\Temp\WER62D8.tmp.WERInternalMetadata.xml C:\Windows\Temp\WER62D9.tmp.hdmp C:\Windows\Temp\WER7293.tmp.mdmp These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_TVService.exe_f055dbdc4ec97ba3b715a65b632ef939d13442c9_cab_077e734b Analysis symbol: Rechecking for solution: 0 Report Id: ed85ef50-53dd-11e4-b688-c81f6614ad58 Report Status: 4";"1001" "10/14/2014 4:09:08 PM";"Windows Error Reporting";"(0)";"Information";"Fault bucket 542963046, type 17 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: TVService.exe P2: 1.9.0.0 P3: 5416805c P4: MPIPTV_RTSP.dll P5: 0.0.0.0 P6: 54167ffb P7: c0000005 P8: 0000496a P9: P10: Attached files: C:\Windows\Temp\WER6289.tmp.appcompat.txt C:\Windows\Temp\WER62D8.tmp.WERInternalMetadata.xml C:\Windows\Temp\WER62D9.tmp.hdmp C:\Windows\Temp\WER7293.tmp.mdmp These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_TVService.exe_f055dbdc4ec97ba3b715a65b632ef939d13442c9_03ae8b7c Analysis symbol: Rechecking for solution: 0 Report Id: ed85ef50-53dd-11e4-b688-c81f6614ad58 Report Status: 0";"1001"[/collapse] Cause of the crash is MPIPTV_RTSP.dll (ie. the IPTV source filter, also used for CableCARD tuners). This is something I've seen before. As far as I know there is no known solution. I can only suggest the same things as I said here: [url]https://forum.team-mediaportal.com/threads/tv-server-stops-working.124552/[/url] Regards, mm [/QUOTE]
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No channels found Ceton/Comcast
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