No sync for one tv show only (1 Viewer)

[Idro]

Hi all,

in these days I'm watching "The Mist" but it does not sync wih Trakt and it's the first time it happens since when I use MP+Trakt plugin.

I tried to delete the show from mp-tv plugin database and re-imported from scretch, but while between Media Portal and the plugin the sync is ok, between media portal and trakt is not.
Trakt does not see even the files collected so I have to update (watched/collected) manually on the online site.

The other series still syncing with no problems and I didn't do any different actions to import the mist into mediaportal/plugin respect the other series I have.

I collected some logs in attachment and before to write in the forum, I wrote to Trakt admins who recommended to open a post to MP support before with logs.

What could be the problem?

 

[ltfearme]

Looking at the logs I can see the trakt site is rejecting it, this typically happens because their database has a show with a duplicate ID.

To have it addressed, go to Support & Feedback for Trakt.tv and raise an issue.

You can simply say that API Sync of the TVShow "The Mist" does not work. You can put the following snipet in the issue:

Address: http://api-v2launch.trakt.tv/sync/collection, Post: {"shows":[{"ids":{"slug":null,"trakt":null,"imdb":"tt5639976","tmdb":null,"tvdb":326887,"tvrage":null},"title":"The Mist","year":2017,"seasons":[{"episodes":[{"3d":false,"audio":"dolby_digital","audio_channels":"5.1","collected_at":"2017-07-09T14:54:53Z","media_type":"digital","number":1,"resolution":"hd_720p"},{"3d":false,"audio":"aac","audio_channels":"2.0","collected_at":"2017-07-09T14:54:53Z","media_type":"digital","number":2,"resolution":"hd_720p"},{"3d":false,"audio":"aac","audio_channels":"2.0","collected_at":"2017-07-09T14:54:53Z","media_type":"digital","number":3,"resolution":"hd_720p"}],"number":1}]}]}

Response: {"added":{"movies":0,"episodes":0},"updated":{"movies":0,"episodes":0},"existing":{"movies":0,"episodes":0},"not_found":{"movies":[],"shows":[],"seasons":[{"ids":{"slug":null,"trakt":null,"imdb":"tt5639976","tmdb":null,"tvdb":326887,"tvrage":null},"title":"The Mist","year":2017,"seasons":[{"episodes":[{"3d":false,"audio":"dolby_digital","audio_channels":"5.1","collected_at":"2017-07-09T14:54:53Z","media_type":"digital","number":1,"resolution":"hd_720p"},{"3d":false,"audio":"aac","audio_channels":"2.0","collected_at":"2017-07-09T14:54:53Z","media_type":"digital","number":2,"resolution":"hd_720p"},{"3d":false,"audio":"aac","audio_channels":"2.0","collected_at":"2017-07-09T14:54:53Z","media_type":"digital","number":3,"resolution":"hd_720p"}],"number":1}]}],"episodes":[],"people":[]}}, Headers: {Transfer-Encoding: chunked, Connection: close, Cf-Railgun: 58963a5c49 99.99 0.025817 0030 e6be, Vary: Accept-Encoding, X-Content-Type-Options: nosniff, X-Frame-Options: SAMEORIGIN, X-Request-Id: 3f8bf40f-e256-494f-8bd2-0759fa8a2720, X-Runtime: 0.022273, X-Xss-Protection: 1; mode=block, CF-RAY: 37c0acab53c73d77-MXP, Cache-Control: max-age=0, private, must-revalidate, Content-Type: application/json; charset=utf-8, Date: Mon, 10 Jul 2017 04:10:39 GMT, ETag: W/"bd6f6d864b53a9ea3ab5349ff13d3438", Set-Cookie: __cfduid=d8fb9c9d4c8b945b30c14e778c520ae811499659839; expires=Tue, 10-Jul-18 04:10:39 GMT; path=/; domain=.trakt.tv; HttpOnly, Server: cloudflare-nginx}

 

[Idro]

Thank you, I've just wrote to Trakt support to have a feedback just copying your last post.