Odd issues with Freesat EPG - MP2 (1 Viewer)

Jon Sawers

Portal Member
November 24, 2019
13
4
United Kingdom United Kingdom
Country flag
Hi MP forum!

I have just joined the forum today, but had the program installed just over a week now. The functionality is great, but I have a persistently niggling issue that I can't work out.

For some channels (but not all), the EPG is wrong. For example, BBC2 when I first grabbed the EPG was showing the schedule for BBC News. When I did the next grab, the EPG shows for BBC1. The channel itself is showing BBC2 programs, which means I can still watch and record things, but searching for the programs is made a lot harder with the EPG being wrong.

I tried using XMLTV initially, but this wouldn't work, citing a socket error. I then moved onto WebEPG and this is where the issues happen for BBC2. I also have this same issue for some other channels which come and go, but the issues with BBC2 are persistent. Other channels, such as BBC1 and E4 are fine and show all the time.

In terms of the EPG, I am having to grab the listings from www.mydigiguide.com as the Radio Times ones all show Guide days of 0. The current mappings are included in the attached capture.png.

Can anyone shed any light on why this is happening please?
 

Attachments

CyberSimian

Test Group
  • Team MediaPortal
  • June 10, 2013
    2,024
    1,260
    Southampton
    United Kingdom United Kingdom
    Country flag
    For some channels (but not all), the EPG is wrong.
    In the UK you have a choice of using an EPG that is downloaded from the internet, or of using the EPG that is broadcast from the satellite. I think that you are trying to do the former, but as I have never used an internet EPG with MP, I cannot identify your problem. But you could as an alternative use the broadcast EPG.

    In "TV Server Config", go to the "DVB EPG" section and enable EPG capture. The default timeouts should be OK to start with. For satellite, there is a dedicated radio channel that carries the EPG for both radio and TV. You need to select that channel on the "Radio Channels" page. The name of the radio channel should make it obvious which is the correct channel to select. (I don't use satellite, so cannot be more specific.)

    -- from CyberSimian in the UK
     

    Jon Sawers

    Portal Member
    November 24, 2019
    13
    4
    United Kingdom United Kingdom
    Country flag
    Thanks for the reply CyberSimian, very informative.

    I came from many years of WMC, making sure to change from it before Win7 loses the support of security updates in January. I used to get the guide from WMC directly, but after a hiccup on their end a few years ago, I swapped to DVBGuide, which was working flawlessly for me. This downloads the EPG from the satellite, rather than the internet. I had a look on their site to see if it would work with MP2, but the owner stopped updating it a few years ago it would appear.

    I've found the channel you refer to on the radio channels, which is called "Chl Line-up". I had read a topic on this forum about using a radio channel to find the EPG, but the other topic mentioned it was called "Freesat-info" or similar, and I wasn't able to find that. I hadn't clocked that it might have another name!

    I've added the channel as you suggest, but I'm not sure how I then use it to grab the EPG from it. I performed a grab from within WebEPG, but this didn't help. I'm assuming that since this grabs from the internet, it isn't working in the same way as you mentioned above.

    How do I initiate a grab from the "DVB EPG" section to see if it works? Do I need to map it to the WebEPG in order to make the grab using this as the source, or just leave it enabled in the DVB EPG section as you outline above.
     

    CyberSimian

    Test Group
  • Team MediaPortal
  • June 10, 2013
    2,024
    1,260
    Southampton
    United Kingdom United Kingdom
    Country flag
    How do I initiate a grab from the "DVB EPG" section to see if it works?
    I use DVB-T/T2, so what I am about to say might not be entirely correct. :eek: :(

    If you go to the "Manual Control" section in "TV Server Config", there should be a button labelled "Grab EPG" (or similar). Click that. It will discard the existing EPG and then perform an immediate grab of the EPG from the satellite. One of the tuners should change from "idle" to "grabbing EPG". Wait for that tuner to revert to "idle" (this may take 10-15 minutes, perhaps longer). Don't watch a TV channel or listen to a radio station while doing this.

    The above is not the normal procedure for grabbing the EPG. Normally it happens automatically, depending on what options you selected on the "DVB EPG" panel:

    (1) If you select "grab while timeshifting/recording", the EPG will be grabbed only when one of those activities is performed. So if you use your HTPC to listen to music and don't watch or record TV for several days, the EPG will not be updated.

    (2) If you select "grab while idle", the EPG will (typically) be grabbed when a recording finishes or you stop watching TV. So you put the HTPC to sleep, but in fact it will continue running because it is grabbing the EPG. Don't worry -- it will sleep when the EPG grab is finished.

    You can enable (1), (2), or both. (With DVB-T, I use (2) only.)

    Do I need to map it to the WebEPG in order to make the grab using this as the source
    WebEPG (and any other internet EPGs) should all be disabled. They are not required, and if they remain active, they may cause problems.

    -- from CyberSimian in the UK
     

    Jon Sawers

    Portal Member
    November 24, 2019
    13
    4
    United Kingdom United Kingdom
    Country flag
    I use DVB-T/T2, so what I am about to say might not be entirely correct. :eek: :(

    If you go to the "Manual Control" section in "TV Server Config", there should be a button labelled "Grab EPG" (or similar). Click that. It will discard the existing EPG and then perform an immediate grab of the EPG from the satellite. One of the tuners should change from "idle" to "grabbing EPG". Wait for that tuner to revert to "idle" (this may take 10-15 minutes, perhaps longer). Don't watch a TV channel or listen to a radio station while doing this.
    I've disabled the WebEPG plug-in, and the Manual Control is currently working its way through the channels grabbing the EPG, so that is promising. The button in there is called "Refresh DVB EPG". I only have about 30 channels I'm using, so hopefully it won't take too long to complete. It doesn't seem to give a status or progression, so I don't know how far it has got through the 30 channels.

    One thing I didn't establish from the documentation wiki, can I leave MP2 running when I go into the TV configuration, or should it be closed before making any changes? I've been assuming it should be closed, but that may be unnecessary.
     

    Jon Sawers

    Portal Member
    November 24, 2019
    13
    4
    United Kingdom United Kingdom
    Country flag
    EPG collection has finished. It shows BBC2 correctly now, but only now/next on all channels, not the 7-14 days of EPG I had before.

    I have (2) ticked for EPG grabbing, and I've reduced the timeout on it to 2 minutes for testing purposes. After 5 minutes, there is still no change to the EPG :(
     

    Jon Sawers

    Portal Member
    November 24, 2019
    13
    4
    United Kingdom United Kingdom
    Country flag
    Only tick the radio station labeled "Freesat Info", this carries the 7 day EPG for all of the Freesat channels.
    I don't have a radio station by that name, but I'm guessing your link provides me with the details I need to add it, so I've added it manually... I think I've deciphered it correctly as attached.
     

    Attachments

    Last edited:

    Jon Sawers

    Portal Member
    November 24, 2019
    13
    4
    United Kingdom United Kingdom
    Country flag
    Try clicking on the Update satellite list button before rescanning for channels or use the details from the KingOfSat link (Frequency: 11425000, Symbol Rate: 27500, Polarisation: Horizontal, Modulation: QPSK, Inner FEC rate: 2/3) to perform a single transponder scan.
    I am guessing I can't do that whilst MP2 is recording, as one tuner needs to be free? There's a show on currently, but it appears to be recording it twice (my tuner has dual inputs). Not sure why that is happening, but I'll clear out my recording schedule once I get the shows done for tonight.
     

    Users Who Are Viewing This Thread (Users: 0, Guests: 1)

    OP Similar threads Forum Replies Date
    horned_reaper Issue with / character in artist name Fanart Handler 5
    1gkar A Couple of {On-going} Issues Within Various MP Versions General Support 6
    R MP2 GUI Issues General 7
    morpheus_xx [WiP] WIP 2.3 Fanart issues? MediaPortal 2 13
    morpheus_xx [Help Me!] Build issues on TeamCity MediaPortal 2 1
    W Not finding/matching new series - thetvdb issue? My TVSeries 3
    J [fixed] Import issue with alternate movie title matching the name of another movie Submit: Bug Reports 7
    1gkar Latest Intel HD4600 Drivers Issue General Support 1
    DHosein Mediaportal & Antimalware Service High CPU issue General Support 2
    J MediaPortal TV Server and Kodi media source issues General 9
    S Movie navigation issues in MP2 General 8
    cbr954rr Issue BOOTSUWRNQ with online videos? Plugin Development 1
    2BitSculptor MP1.23 release mediainfo issue? MediaPortal 1 Talk 4
    A TV Channel Combination - case issue Television (MyTV frontend and TV-Server) 0
    Edwardfc [solved] Mp 2.2.1 Configuration Issues - Goes to Sleep while playing Music General 6
    G Amazon Prime (Online Videos) Issue Plugin Development 6
    joecrow 1.22.0 MPE Manager issues. 1.22 5
    M [solved] MP2 v 2.2.1 Issue - Registry Key not created General 5
    D [solved] Multiple issues with new MP2.2.1 install 2.2 Archive 7
    S [solved] Live TV subtitle issue if not using 100% font General 31
    T FF or Rewind video issue watch/edit Videos 0
    K server issue OffTopic 0
    T Issues with MediaPortal not starting correctly using versions after 1.20 Final General Support 6
    johns11 [solved] MP2.2 TV configuration issue General 4
    A Issues with new install of My Emulators 2 My Emulators 11
    Top Bottom