Play DVD - blank screen

Discussion in 'Installation, configuration support' started by craigparris1, June 11, 2008.

  1. craigparris1

    craigparris1 Portal Pro

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    Just completed the install of MediaPortal last night. Haven't hooked up TV/antenna yet - figured I'd just check DVD/music files first. Music files play OK, but when I try to watch a DVD, the screen is just blank. The drive light flickers but nothing happens. Also, MP locks up and won't respond. DVD plays fine in MediaPlayer. I tried it with a couple of different codecs (MP built-in, Cyberlink).

    Anybody got some tips on where the problem might lie? The installation instructions said Media Player 10 or later - I installed Media Player 11. Is Media Player 11 actually supported, or should I go back to 10?



    Cheers,
    Craig
     
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  3. Taipan
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    Taipan Retired Team Member

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    Windows MediaPlayer 11 is fine.

    Is the DVD that you tried to play, protected?

    Could you repeat the exercise and attach the resulting MediaPortal.log file here - that might provide a clue ...
     
  4. Spragleknas
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    Spragleknas Administrator

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    Other questions (a yes/no is enough:)):
    - Are you using Nero DriveSpeed or similar?
    - Does the DVD contain PCFriendly (!) or InterActual software?
     
  5. Sphero

    Sphero Portal Pro

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    Hi there,

    I am having the same problem. It seems to occur when I want to play a single .vob file, although I also had some problems playing Stargate Atlantis DVD’s (copied to local disk).

    When I play the same file in WP10 of Nero ShowTime there is no problem. The movie is playing, sound is ok and subtitles are working.

    There seems to be a workaround to convert the vob file to mpg, but you will loose some features such as subtitles. So I wouldn't recommend it.

    I think it has something to do with codecs MediaPortal uses. I will have a look at it tonight because it starts to piss me off :)
     
  6. synthdood

    synthdood Portal Pro

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    I store all my DVD's on a local disk as directories (video_ts) and access then from My Movies. A few of these DVD's show a black screen when you start them. Sometimes it helps to go back and start the movie again. Often it helps to just click OK on the remote. I think it is something to do with the way the DVD menu is authored.
     
  7. Sphero

    Sphero Portal Pro

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    I tried several times playing the VOB file from My Videos and My TV Series and both show a black screen.

    The stange thing is all external media players like Nero and WMP dont have problems.

    I still think its a combination of codec and Media Portal as DVD is MPEG-2
    Maybe the VOB file header is diffrent from others?
     
  8. madgabz

    madgabz Portal Member

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    Try reinstall DirectX 9, other ppl seem to have problems with blank screen, where DX9 seems to be the culprit!
    OR, It could be a encryption/anticopy protection thing issue, go install this: DVD43 and see if it works,
    OR, install ffdshow and try setting MP to use it under DVD playback codec choice in the configuration!
     
  9. Sphero

    Sphero Portal Pro

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    Does MediaPortal uses its own player or does it run Windows Media Player on the backgorund?
    I have the same problem with WMP. I get a black screen with the error it can't skip to the requested location.

    I can define an external player, but I dont like to popup.

    It there a way to load an other internal player?
     
  10. craigparris1

    craigparris1 Portal Pro

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    Hi guys,

    OK, so I had two minutes to very quickly test this a little further (no logs yet, though, as I haven't had a chance to look through the logging process).

    I tested with a few copy-protected DVDs and some worked fully, some kind of, and some not at all. Example: Gilmore Girls (won't start at all, blank screen), That 70s show (plays promo chapters, but won't load menu - blank screen), Pirates 3 (plays fine). The couple of non-copy protected disks that I tried worked with no problems at all.

    So I gather this is a disk-specific thing - but the fact is that Media Player 11 plays ALL the disks with no issues at all. Is it a codec problem for Media Portal? I only have the built-in Media Portal codecs, plus some Cyberlink codec that came with my DVD-drive's bundled software (DVD Suite 7) and a Leadtek digital decoder (that came with the tuner cards).

    I guess I'll try Magda's suggestion of installing ffdshow - unless other people have suggestions of how they get around this sort of problem????

    Anyhow, I'm happy at least that it's playing SOME dvds ok - next step is to get TV working. Worst comes to worst I still have the stand-alone DVD player, or I can look at using Media Player as MP's external DVD player.

    Cheers,
    Craig
     
  11. Taipan
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    Taipan Retired Team Member

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    It sounds like you need to install a utility that removes the copy protection (on the fly) from the DVD stream. Unfortunately, the MP forum rules forbid me from mentioning, or including links to, suitable utilities - but "Google is your friend" ... ;)
     
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