Hey everyone - so I've had this problem for a while, but haven't asked about it. I'm running Mediaportal 1.11 on Windows 7. I have an issue where any .MOV created on an IPhone X and any .MP4 created on a Samsung S9 that I attempt to play via 'Videos' locks up my system and I eventually have to kill Mediaportal via the Task Manager. Sometimes the video will actually start, but it freezes and I get just sporadic frames here and there.
I can play said videos just fine via Windows itself using MPC-HC - no issues whatsoever.
Both the IPhone .MOV and Samsung .MP4 files are using HEVC, and I've been able to play HEVC-encoded movies just fine in Mediaportal, just not the videos from the phones, so it seems there is something weird about those particular files.
What I've had to resort to is re-encoding these videos via Handbrake to H.264 and then Mediaportal plays them just fine, but that is obviously a pain and not really feasible.
Guessing that Mediaportal isn't loading the same codecs that MPC-HC is using to play the same file. Is there any way to get Mediaportal to use the same codecs as MPC-HC?
Thanks for any help
I can play said videos just fine via Windows itself using MPC-HC - no issues whatsoever.
Both the IPhone .MOV and Samsung .MP4 files are using HEVC, and I've been able to play HEVC-encoded movies just fine in Mediaportal, just not the videos from the phones, so it seems there is something weird about those particular files.
What I've had to resort to is re-encoding these videos via Handbrake to H.264 and then Mediaportal plays them just fine, but that is obviously a pain and not really feasible.
Guessing that Mediaportal isn't loading the same codecs that MPC-HC is using to play the same file. Is there any way to get Mediaportal to use the same codecs as MPC-HC?
Thanks for any help