[confirm] Problems with AverTV Duo Hybrid A188 (1 Viewer)

[llambion]

After upgrade alpha to 1.2 beta when shutdown system appears this blue screen

After that i reinstalled all software and OS. I reinstalled MePo without any plugins or skins and problem appear again

MediaPortal Version: 1.2.0 Beta
MediaPortal Skin: Streamed MP
Windows Version: Windows 7 Business Edition x64
CPU Type: Phenom 9500
HDD: Seagate 250 Gb + Seagate 1,5 TB + WD 2 Tb + Seagate 2Tb
Memory: 4Gb DDR2-800 Kingston
Motherboard: Asus M4A785-T
Video Card: ATI Radeon HD5670
Video Card Driver: 10.10
Sound Card: Realtek HD
Sound Card AC3:
Sound Card Driver:
1. TV Card: AVerTV Duo Hybrid PCI-E II A188
1. TV Card Type: DVB-T x2
1. TV Card Driver:
2. TV Card:
2. TV Card Type:
2. TV Card Driver:
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec:
MPEG2 Audio Codec:
h.264 Video Codec: FFDshow + PDVD10
Satelite/CableTV Provider:
HTPC Case:
Cooling:
Power Supply:
Remote: IMON VFD
TV: LG LCD 37''
TV - HTPC Connection: HDMI

 

[Fabrix67]

+1, same problem.

 

[mm1352000]

Hi there

This BSOD is being caused by the tuner driver (NXP/Phillips/Trident SAA716x), probably during the startup of TV Server. Does the tuner work in other software if you don't install MP?

Can you please:

1. Set the TV Service to start manually rather than automatically. You may have to do this in safe mode if the BSOD happens when Windows is starting...

On W7 go Start, search for and run "Computer Management" with administrator privilege.
Expand the "services and applications" node.
Click "services".
Find "TVService".
Right click (on TVService)->properties.
Select "startup type" "manual".
Click "apply".
Click "ok".

2. Restart the computer.
3. Go back to computer management and find the TVService again.
4. Attempt to manually start the service (there should be a link in the left hand side panel when you select "TVService").
5. If there is a BSOD, restart the computer again.
6. Go to C:\ProgramData\Team MediaPortal\TV Server\log.
7. Zip up the files in that folder and post them here.

Let me know if you are unable to do that...

 

[Fabrix67]

I got it only on shutdown.

 

[llambion]

Yesterday, I tested again TV Card...

1)System starts without problem, with/without MePo installed

2)TV Card works without problems if i use TV Card Software.

3)If MePo beta doesn't installed, system shutdown without problems.

4)IF MePo alpha or 1.1.3 installed, system shutdown without problems.

5)If i installed MePo Beta again, blue screen appears when i shutdown the system

I'm posting logs today afternoon, now I'm working...

 

[mm1352000]

Ah! Only on shutdown...
Okay, I think I can guess the problem. Try this:

1. Open TV Server configuration.
2. Expand the TV Servers node.
3. Select your TV Server.
4. Select one of the Avermedia tuners.
5. Click "edit".
6. Change the "when card enters idle state..." option to "stop card (more compatible)".
7. Click "ok".
8. Repeat instructions 4, 5, 6 and 7 for all the Avermedia tuners.

After that, please close the TV Server configuration and try to reproduce the problem again.

Best regards,
mm

PS: do either of you use preloading for the Avermedia tuners?

 

[llambion]

Yesterday I was trying HTPC with your configuration...

If i start MePo and don't use TV, HTPC shutdown witout problem.
If i start MePo and use any channel of tv, when shutdown HTPC, blue screen appears again.

When system shutdown with blue screen, next start, TV Card doesn`t work and it doesn´t see in hardware devices on Control Panel. I have to shutdown htpc and unplug electric cord and restart again to view tv card in OS.


I attach log files.

 

[mm1352000]

Hi again

Is it possible for you to post TV Server logs? This problem is *way* more likely to be caused by something in TV Server...

 

[llambion]

No problem, where are the server logs??.

 

[mm1352000]

C:\ProgramData\Team MediaPortal\MediaPortal TV Server\log

Lots of useful information like this can be found in the wiki.

--> wiki TV Server logging info <--