Slow to start time shifting and to change channels (1 Viewer)

[norkmeister]

Hi,

I've just got back from holidays and found my HTPC very slow to start time shifting and to change channels. As I have been away the only changes could have been MS updates. Once time shifting starts it works fine. I've been delving into the logs and have found the TV-Service.log is typically taking 8-12 seconds to find and allocate a card and some times up to 20 seconds.

Looking back into past logs I can see that it was typically taking less than 100ms for the same process. It all seems to have gone bad some time on the 13th around 18:30. I've attached the last two logs. I am not sure how to produce the config/log dump that people seem to always submit to the forums and can't find a pinned topic on how to do it.

There are no errors in the TVService-Error.log that correspond with the slowness.

Any help would be appreciated. Let me know if you'd like other logs.

 

[Holzi]

Have you tried to disable realtime scanning in Microsoft Essentials: https://forum.team-mediaportal.com/threads/mediaportal-vs-microsoft-security-essentials.124689/

 

[norkmeister]

Have you tried to disable realtime scanning in Microsoft Essentials: https://forum.team-mediaportal.com/threads/mediaportal-vs-microsoft-security-essentials.124689/

Hi,

Thanks for the reply.

Yes I had the same issue as the post you linked and did what was described several weeks ago.

I have also tried excluding the whole C:\Program Files\ Team MediaPortal and C:\ProgramData\Team MediaPortal folders instead of just the log subfolder. I already had the Recorded TV and Timeshifting folders excluded. In the case of the linked post, my whole setup slowed down. Even selecting a recording to delete was painfully slow.

Now it is just the timeshifting and channel changing which is slow.

 

[mm1352000]

Something seems to be scanning the TV service. Make sure you've covered both TV Server and MediaPortal.

 

[norkmeister]

Something seems to be scanning the TV service. Make sure you've covered both TV Server and MediaPortal.

Aha! I found it. I had excluded the MediaPortal.exe and TVService.exe files, but not the processes. I have now added them to the exclusions for MS Security Essentials under the processes tab and it has fixed the issue.