[Solved] Media Portal freezes completely on certain channels (1 Viewer)

[Nicoolai]

MediaPortal Version: v1.1.3.0
MediaPortal Skin: Black Glass Nova
Windows Version: Win 7 Ultimate x64
CPU Type: Intel i3 2100T
HDD: WD Green
Memory: 4gb
Motherboard: DH67CF

So I'm having some problems with some of my channels.
It's all IP-TV, but about 5 of them, will completely freeze media portal, and I'll have to kill the process. It freezes as soon as I switch to the channel. Screen goes black and nothing happens. No images or sound.
I have tried all the different codecs I had in MP, nothing changed.
They all play fine in VLC.
I have attached a RAR file with logs, both from TV and TV Server (it's the same machine).
If you need any more logs, or other info, please let me know.

 

[Nicoolai]

Re: Media Portal freezes completely on certain channels

I'm pretty sure I've stumbled upon a thread that sounded like this, in the past. Someone posted a patch I believe, but I can't find the thread again.

Does noone have any ideas?
It is 4 particular channels, that does this.
Viasat Explorer, Viasat Nature, Viasat Golf and Cartoon Network.

They may be more, but these are the ones i've tested.

 

[mm1352000]

Re: Media Portal freezes completely on certain channels

Hi Nicoolai

First, when you post logs in the future, please use the watchdog (info -->here<--). The reason why I ask you to do that is that the watchdog disables all plugins and uses the default skin, and it also includes your MediaPortal configuration file and the system event logs (which are sometimes needed when trying to find the cause of a problem) in the zip file of logs that it creates.

In this case, I think the cause of the issue may be related to 2 things:
1. The skin.
I see two exceptions, which I think are very likely related to the skin:

2011-07-23 20:41:09.689136 [Info.][MPMain(1)]: OnMessage exceptionystem.InvalidOperationException: Collection was modified; enumeration operation may not execute.

at System.Collections.ArrayList.ArrayListEnumeratorSimple.MoveNext()

at MediaPortal.GUI.Library.GUIWindow.HasAnimation(AnimationType animType)

at MediaPortal.GUI.Library.GUIWindow.OnPageDestroy(Int32 new_windowId)

at TvPlugin.TvFullScreen.OnPageDestroy(Int32 newWindowId)

at MediaPortal.GUI.Library.GUIWindow.OnMessage(GUIMessage message)

2011-07-23 20:42:07.215426 [Info.][MPMain(1)]: d3dapp: An error occured in OnResize - System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.

Parameter name: index

at System.ThrowHelper.ThrowArgumentOutOfRangeException(ExceptionArgument argument, ExceptionResource resource)

at System.ThrowHelper.ThrowArgumentOutOfRangeException()

at System.Collections.Generic.List`1.get_Item(Int32 index)

at MediaPortal.Playlists.PlayListPlayer.Get(Int32 iSong)

at MediaPortal.D3DApp.SavePlayerState()

at MediaPortal.D3DApp.OnResize(EventArgs e)

I have no idea whether they are related to the problems, but having exceptions is very rarely good.

2. I don't think your codecs have been set somehow.
When you attempt to view the channel, I see the following entries in the log:

2011-07-23 20:40:56.211365 [Info.][MPMain(1)]: TSReaderPlayer: Add codecs

2011-07-23 20:40:56.216365 [Info.][MPMain(1)]: VMR9: added EVR Renderer to graph

2011-07-23 20:40:56.973409 [Info.][MPMain(1)]: Failed filter: not found

2011-07-23 20:40:56.995410 [Info.][MPMain(1)]: Added filter: MediaPortal DVBSub2 to graph

2011-07-23 20:40:56.996410 [Info.][MPMain(1)]: Failed filter: not found

2011-07-23 20:40:56.996410 [Info.][MPMain(1)]: TSReaderPlayer: Render TsReader outputs

Codecs should be inserted there, but they're not. Are you sure that you set the *TV* codec preferences?

mm

 

[Nicoolai]

Re: Media Portal freezes completely on certain channels

Hi,
I was not aware of watchdog, I will test with it later today, when I get home.
I'm sure I've set the TV codecs. All other channels work.

But I will try to run watchdog when I get home, and visit the channels again.
I shall return with more useful logs, or (hopefully) a working MP.

 

[Nicoolai]

Re: Media Portal freezes completely on certain channels

So here's an update, with Watchdog logs.
I started up MediaPortal on channel 3+ HD. This works fine.
I then switched to 'Viasat Explorer', which is one of my "problem" channels, and it froze.

I had to kill the MediaPortal.exe process after switching over.
Codecs I have set:

 

[Nicoolai]

Re: Media Portal freezes completely on certain channels

Well, by magic, my problem has been solved!
Maybe not magic..
I installed the SAF5 package, and now all channels are working.

 

[mm1352000]

Hi again Nicoolai

I'm glad to hear the problem was solved.
There must have been some kind of problem with your installation of FFDShow which was fixed when you installed SAF 5.

Best regards,
mm

 

[Nicoolai]

And thank you for trying to help me.
I can't help but feel like I've wasted your time a little.
Atleast everything seems to work now