[solved] - MediaPortal 1.22 won't start even with new install (1 Viewer)

squidina

Portal Member
August 5, 2005
45
4
Country flag
Hi Guys,

I've had MediaPortal running fine for many years, upgrading each version as and when it came out. I've had it start with Windows, and the family has been super happy with it.

A couple of days ago, I flicked over to the PC and MP wasn't running. No dramas, I rebooted the system and waited, still no friendly MP logo. I tried double-clicking the icon and still nothing. I checked the usual suspects -- mediaporal.xml file, logs, etc. but nothing stood out. I figured I hadn't done a clean install of MP for a while so grabbed 1.22 and proceeded to do a fresh install. Still nothing from either the icon or anywhere else. Both the TV service and MP configurations open fine, just no application.

In desperation I uninstalled it completely, rebooted and re-installed it from fresh. Still the same problem. The configuration tools work, but the application itself doesn't!

I've run Malware Bytes over the machine and run virus checks, but they returned nothing. I have plenty of disk space, memory, etc. so it's not that. I can't see any issues in event logs, and the MP logs look ok to me, so I'm hoping someone can tell me what I'm doing wrong! Any help anyone can offer to get this back up and running would be greatly appreciated.

Thanks -- Stuart
 

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Owlsroost

Development Group
  • Team MediaPortal
  • October 28, 2008
    5,540
    5,038
    Cambridge
    United Kingdom United Kingdom
    Country flag
    There is no 'MediaPortal.log' in the zip file, so it doesn't look like it's running at all.

    If you go into C:\Program Files (x86)\Team MediaPortal\MediaPortal and double-click on 'MediaPortal.exe', does that run?

    (You could also open a Command prompt window in the same folder and type MediaPortal.exe there - that might produce an error message which could tell us something).

    Also see this thread - MediaPortal 1.8.0 won't start
     

    squidina

    Portal Member
    August 5, 2005
    45
    4
    Country flag
    Curiouser, and curiouser... I rebooted the machine on a whim today, and MP loaded up fine. I quit out of it and rebooted the machine, and nada. I tried the command prompt, double clicking the desktop icon and double clicking MediaPortal.exe in that directory and still nothing. I can see it's listed in Startup Apps, but this has only worked the once.

    On the plus side, I now have a MediaPortal.log file ( attached ), but it doesn't have anything in it that looks wrong, per se ( just a bunch of Titan warnings about things not loading ).

    Thanks for the thread, I'd read that and figured I had the same problem, hence the full uninstall and re-install. I figured a completely new xml file may help, but still nothing. I'm thinking a full Win10 rebuild may be required :(
     

    squidina

    Portal Member
    August 5, 2005
    45
    4
    Country flag
    Argh... ok found the issue by accident. I have the "no autostart on remote desktop" option selected. Figured I'd try removing that and seeing what happens, and MP loads up no problem now. I've had that setting on for ages, but it seems something has changed which prevents MP from starting at all.

    Still, at least the problem is solved now... Thanks for your help :)
     

    Owlsroost

    Development Group
  • Team MediaPortal
  • October 28, 2008
    5,540
    5,038
    Cambridge
    United Kingdom United Kingdom
    Country flag
    but it seems something has changed which prevents MP from starting at all.
    I don't know how that option works 'under the hood' in MP, but another user had a recent problem related to Remote Desktop connections (Power Scheduler stopping the PC from sleeping due to an active RDP connection), so maybe something has changed in Windows 10 recently?
     

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