Are all your movies dvds ifos? I think dvds will only work with the vlc profiles. Can you please try with a avi/mkv file and see if that is working?Ok, Ive now done a complete re-install of all related services and have progressed using your advice above. We have progress in the fact the TV recordings part now works on certain codecs, but the movies and series still fail, it takes much longer saying 'preparing video stream' but still the stream fails. I have included a new log.