Timeout when syncing collection (1 Viewer)

[WhyMe]

Hello, I've problems to synchronize my collection. Timeout to push data, after ~40s. Is it because I've only a 128kb/s upload line ? Thanks

19/10/2011 19:01:29[][7][Info] Moving Pictures Starting Sync
19/10/2011 19:01:29[][7][Info] Skipping 0 movies due to invalid data or movies don't exist on TMDb — The open movie database. Next check will be 23/10/2011 13:48:19.
19/10/2011 19:01:29[][7][Info] 210 movies available to sync in MovingPictures database
19/10/2011 19:01:29[][7][Info] 43 watched movies available to sync in MovingPictures database
...
19/10/2011 19:01:32[][7][Info] 134 movies in trakt library
19/10/2011 19:01:32[][7][Info] 148 movies need to be added to Library
19/10/2011 19:01:32[][7][Info] Sending movie to trakt library, Title: 1001 Pattes, Year: 1998, IMDb: , TMDb:
...
19/10/2011 19:03:12[][7][Debug] Response: {"error":"Le délai d'attente de l'opération a expiré.","message":null,"status":"failure"}
19/10/2011 19:03:12[][7][Error] Le délai d'attente de l'opération a expiré.
...


EDIT : just installed 1.2.0 version, same result with previous version

 

[ltfearme]

This is typically due to not enough information for trakt to recognize your movie. When we send a new movie trakt needs to get information for it, it does that from themoviedb.org. So its very important that all the information is correct and of course that the movie exists on themoviedb.org.

Having a look at your partial log file you have the entry:

Sending movie to trakt library, Title: 1001 Pattes, Year: 1998, IMDb: , TMDb:

'1001 Pattes' is actually 'A Bug's Life', which is fine and exists...but problem is we dont know that you have synced this movie as when we compare with your trakt library we look at English title+year if imdb/tmdb does not exist in your collection.

I think its very important that a imdb reference is in your collection if you are not using English titles as we dont get back localized titles to filter out anything that was successfully synced previously. There is a few things I plan to improve this, but one of them need support from the API.

So for now, I would enter in an IMDb id for any movies that you have if one exists or might be a good idea to check your scraper for an update as typically most provide this but for some reason yours did not. Then you can simply update all movies by re-scraping them and hopefully you will automatically get valid IMDb's.

If you still get problems, then maybe the movie does not exist on themoviedb.org...in this case you need to add it.

 

[WhyMe]

Re : Timeout when syncing collection

I see now what is the problem.
My own tool who generates nfo files doesn't push the imdb ID in files, I will correct it today

Many thanks !

 

[WhyMe]

Re : Timeout when syncing collection

With imdb IDs, it works better.
But the seen date is not good for all this movies in error, it's the import date, not the real seen date.

 

[ltfearme]

Manually seen movies use the date it was sync'd, nothing we can do about that. Anything you watch though when trakt is active will appear with real time.

If the API supported a date field for manual 'seen' then we could send that...but thats something to bring up with Trakt API/Web admins.