TV picture interruption every 30-60 mins (1 Viewer)

[spiderwheels]

Hello,

Before I go through a long diagnostic session I would like to ask if anyone else has had this problem?

When watching live TV (SD or HD) the picture and sound (both over HDMI) are dropped momentarily every 30 -60 minutes (picture is black).

If I rewind the live TV stream and review the same time period the problem is not reproduced so it is not a problem with the stream.

I've tried Catalyst 11.4 and 11.8.

The next logical step is different codecs but unfortunately the only codec that works correctly is the Microsoft codec. I can get a picture with FFDShow DXVA but for some reason it drives the CPU and GPU much harder than the microsoft ones and spins up all the fans.. I can still test with it but it's not a practical alternative. I don't have PDVD10 or 11.

So.. just in-case you've had the same issue or similar issue what did you do to fix it?



MediaPortal Version: 1.2.0.0
MediaPortal Skin: Default
Windows Version: Windows 7 SP1 32-bit
CPU Type: AMD X2 250 3GHz
HDD: Seagate 1TB
Memory: 4GB
Motherboard: Gigabyte
Video Card: ATI 5670
Video Card Driver: 11.8
Sound Card: On-board
Sound Card AC3: On-board optical out
Sound Card Driver:
1. TV Card: TBS 6981 dual
1. TV Card Type: DVB-S2
1. TV Card Driver:
2. TV Card:
2. TV Card Type:
2. TV Card Driver:
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec:
MPEG2 Audio Codec:
h.264 Video Codec:
Satelite/CableTV Provider:
HTPC Case:
Cooling:
Power Supply:
Remote:
TV: Sony Bravia
TV - HTPC Connection: HDMI

 

[pilehave]

Haven't got a similar problem, but from your description it sounds like a slow timeshift-buffer or something like that. Different interval on SD and HD also suggest it is buffer-related. If you post some debug-logs where this has happened, I'm sure others can tell if that is your case

 

[spiderwheels]

Haven't got a similar problem, but from your description it sounds like a slow timeshift-buffer or something like that. Different interval on SD and HD also suggest it is buffer-related. If you post some debug-logs where this has happened, I'm sure others can tell if that is your case

Interesting theory, thanks! I'll knock the log level to debug and see what pops out.

 

[spiderwheels]

Logs attached. There were incidents at 21:09 and 21:18. I can't see anything meself

 

[pilehave]

Are you sure about the timing? There seems to be a time-gap in the logs between 21:07:57 and 22:02. For tswriter this gap is between 20:58 and 22:02

Weird

 

[spiderwheels]

Are you sure about the timing? There seems to be a time-gap in the logs between 21:07:57 and 22:02. For tswriter this gap is between 20:58 and 22:02

Weird

I'm quite sure. I made notes

At 20:58 I switched on debug logging and restarted MP. At 21:07 I paused the stream. At 22:02 I shutdown MP to retrieve the logs. I assume when there's nothing interesting happening nothing is logged so it doesn't appear to be a problem with the stream.

Thanks for looking.

 

[Paranoid Delusion]

The last thing in your system event log is disk defragmentation completed then nothing which seems a bit strange.

 

[spiderwheels]

The last thing in your system event log is disk defragmentation completed then nothing which seems a bit strange.

Sorry, I don't follow.. this is the system event log (from the log.zip) following the last disk defrag:

23/11/2011 18:09:30;"Service Control Manager";"(0)";"Information";"The Disk Defragmenter service entered the stopped state.";"1073748860"
23/11/2011 18:12:23;"Service Control Manager";"(0)";"Information";"The Microsoft Software Shadow Copy Provider service entered the stopped state.";"1073748860"
23/11/2011 18:14:40;"Service Control Manager";"(0)";"Information";"The Multimedia Class Scheduler service entered the stopped state.";"1073748860"
23/11/2011 18:20:33;"Service Control Manager";"(0)";"Information";"The Multimedia Class Scheduler service entered the running state.";"1073748860"
23/11/2011 18:21:59;"Microsoft-Windows-Application-Experience";"(0)";"Information";"The Program Compatibility Assistant service successfully performed phase two initialization.";"206"
23/11/2011 18:24:48;"Service Control Manager";"(0)";"Information";"The Application Experience service entered the running state.";"1073748860"
23/11/2011 18:24:53;"Service Control Manager";"(0)";"Information";"The Windows Connect Now - Config Registrar service entered the running state.";"1073748860"
23/11/2011 18:28:35;"Service Control Manager";"(0)";"Information";"The Diagnostic System Host service entered the running state.";"1073748860"
23/11/2011 18:34:48;"Service Control Manager";"(0)";"Information";"The Application Experience service entered the stopped state.";"1073748860"
23/11/2011 18:47:18;"Service Control Manager";"(0)";"Information";"The Application Experience service entered the running state.";"1073748860"
23/11/2011 18:49:00;"Service Control Manager";"(0)";"Information";"The Diagnostic System Host service entered the stopped state.";"1073748860"
23/11/2011 18:57:18;"Service Control Manager";"(0)";"Information";"The Application Experience service entered the stopped state.";"1073748860"
23/11/2011 19:53:18;"Service Control Manager";"(0)";"Information";"The Multimedia Class Scheduler service entered the stopped state.";"1073748860"
23/11/2011 20:07:27;"Service Control Manager";"(0)";"Information";"The Multimedia Class Scheduler service entered the running state.";"1073748860"
23/11/2011 20:57:26;"Service Control Manager";"(0)";"Information";"The Multimedia Class Scheduler service entered the stopped state.";"1073748860"
23/11/2011 20:58:25;"Service Control Manager";"(0)";"Information";"The Multimedia Class Scheduler service entered the running state.";"1073748860"
23/11/2011 22:03:30;"Service Control Manager";"(0)";"Information";"The Windows Error Reporting Service service entered the running state.";"1073748860"

 

[Paranoid Delusion]

oops my bad, was looking at the application log

 

[spiderwheels]

oops my bad, was looking at the application log

It's ok. Thanks for looking