TV Series update dont working (1 Viewer)

ikiss68

Portal Member
May 9, 2009
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0
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Hungary Hungary
Yesterday i updated tv series plugin to the latest one. But after when I started:

- it doesnt load the titles names, nothing from thetvdb
- when i try to flag "watched" the whole season, the program crashed.

The latest version worked perfectly!!!! But when i reinstall the old one, the errors were the same!

Please help!
Regards Zoli
 

ikiss68

Portal Member
May 9, 2009
9
0
Home Country
Hungary Hungary
I Dont understand!! What logs?

Ok once again:
1. I have Mediaportal 1.1.3
2. I updated tv series latest version.
3. I restarted my computer
4. I started tv series import but it halted. I attached the screenshot. It can not retrieving series **** data from thetvdb.com

Please help!!
Regards Zoli
tvseries_www.kepfeltoltes.hu_.gif
 

Inker

Retired Team Member
  • Premium Supporter
  • December 6, 2004
    2,055
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    I gave you a valid link, it describes how to collect the log files we need.
     

    ikiss68

    Portal Member
    May 9, 2009
    9
    0
    Home Country
    Hungary Hungary
    Please click it!
    My resoult:
    500. That’s an error.
    The server encountered an error and could not complete your request.
    If the problem persists, please report your problem and mention this error message and the
     

    Inker

    Retired Team Member
  • Premium Supporter
  • December 6, 2004
    2,055
    318
    Hmm, well I guess google must be down for you then. It works for me.

    I'll copy/paste here for your convinience:

    " If you require assitance its smart to include the log files with your post, you will likely find the community will more often look at your issue if you provide all the necessary information. Instructions are below.

    Make sure MP-TVSeries logging is set to Debug Level (this is in the mp-tvseries configuration)

    Launch MediaPortal? Debug-Mode shortcut from your Windows Start Menu (Team MediaPortal?/MediaPortal?)
    Select the second option Report a bug to a Plugin Developer or a Skin Designer

    Click Proceed, (Mediaportal will now automatically run)
    Reproduce the issue in MP-TVSeries, do what is needed to show the problem, reproduce the issue only
    Close MediaPortal?
    A MediaPortalLogs_Date_Time?.zip file will be automatically created on your desktop. Attach this file to your thread/post "

    Since you experience the problem in configuration, doing the first part of this should be enough. So set the TVSEries log level to debug and reproduce, then attach the resulting MPTVSeries log file.
     

    ikiss68

    Portal Member
    May 9, 2009
    9
    0
    Home Country
    Hungary Hungary
    ok i made it, but i need MP-TV Series Configuration, becose the series importing is in it. How can I send log file for u?
    Please help!:)
    Regards Zoli
     

    ltfearme

    Community Plugin Dev
  • Premium Supporter
  • June 10, 2007
    6,760
    7,224
    Sydney
    Home Country
    Australia Australia
    Click on the About tab, you will see a link that takes you to the log directory. Just zip up your log files from there.
     

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