TV Service is crashing intermittently (1 Viewer)

mguebert

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February 9, 2010
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Since upgrading from 1.5.0 to 1.8 I have seen the tv service crash intermittently. I don't have any pattern I can discern, it was working for instance around dinner time, at bedtime my wife tried to watch tv and called me said it wasnt working. Logged in remotely and the service was not running again.

I have collected logs. Any help?
 

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mm1352000

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  • September 1, 2008
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    Heya

    The log files don't really help. What would help more is your Windows system and application event logs. They should enable us to see the cause of the crash.
    If MediaPortal is installed on the server you can use the watchdog/debug-mode tool option 3 to export existing log files. That export includes the event logs that I need, and that's why I recommend people use the watchdog wherever possible.
    http://wiki.team-mediaportal.com/1_..._Non_Reproducible_Problems_within_MediaPortal

    If MediaPortal is not installed you can export the Windows event logs manually. It would be appreciated if you could export to csv or some format other than evtx, as Windows XP can't open evtx files.

    Regards,
    mm
     

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