TV service not available

Discussion in 'General' started by JayD, April 30, 2019.

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  1. JayD

    JayD New Member

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    I was running the near latest version 1 Mediaportal without issues on the same box. I did a full uninstall and installed 2.2.1. I had issues launching the TV config. I re-installed again and it seemed fine. Now after a period of time the tv service becomes unavailable and I cannot launch the tv config app again. The processes are running and do not seem hung as I can restart them and all works again for a while. The attached logs were generated as the issue was occurring.



    Specs:
    64 bit Win 7 Pro
    AMD Athalon II X4 630 Proc 2.8 GHz
    4 GB Ram

    Multiple HDD
     

    Attached Files:

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  3. JayD

    JayD New Member

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    In my latest case it appears the Mediaportal service actually crashed. Restarted it and it is ok again.
     
  4. Threadmarks: share refresh
    JayD

    JayD New Member

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    It appears the crash of the service coincides with the share refresh. i change the refresh time and the crash time changed with it.

    Windows app log error:
    Log Name: Application
    Source: Application Error
    Date: 5/3/2019 6:03:51 AM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: HT
    Description:
    Faulting application name: MP2-Server.exe, version: 2.2.1904.12006, time stamp: 0x5cb0f336
    Faulting module name: ntdll.dll, version: 6.1.7601.24408, time stamp: 0x5c92f05b
    Exception code: 0xc0000374
    Fault offset: 0x000ce9a3
    Faulting process id: 0x79c
    Faulting application start time: 0x01d501615f7ce08e
    Faulting application path: C:\Program Files (x86)\Team MediaPortal\MP2-Server\MP2-Server.exe
    Faulting module path: C:\Windows\SysWOW64\ntdll.dll
    Report Id: c020c492-6d8a-11e9-967e-90e6bacd1623
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2019-05-03T10:03:51.000000000Z" />
    <EventRecordID>95446</EventRecordID>
    <Channel>Application</Channel>
    <Computer>HT</Computer>
    <Security />
    </System>
    <EventData>
    <Data>MP2-Server.exe</Data>
    <Data>2.2.1904.12006</Data>
    <Data>5cb0f336</Data>
    <Data>ntdll.dll</Data>
    <Data>6.1.7601.24408</Data>
    <Data>5c92f05b</Data>
    <Data>c0000374</Data>
    <Data>000ce9a3</Data>
    <Data>79c</Data>
    <Data>01d501615f7ce08e</Data>
    <Data>C:\Program Files (x86)\Team MediaPortal\MP2-Server\MP2-Server.exe</Data>
    <Data>C:\Windows\SysWOW64\ntdll.dll</Data>
    <Data>c020c492-6d8a-11e9-967e-90e6bacd1623</Data>
    </EventData>
    </Event>
     
  5. HTPCSourcer
    • Team MediaPortal
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    HTPCSourcer MP2 Product Manager

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    Are you using any additional plugins? What is this:
     
  6. JayD

    JayD New Member

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    MPExtended is required for MPTVscheduler and previous to that ampdroid. Both are Andriod based streaming apps. On a side issue, I am able to get MPTVscheduler to connect to the server but streaming crashes.
     
  7. HTPCSourcer
    • Team MediaPortal
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    HTPCSourcer MP2 Product Manager

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    I can't say anything about your additional applications as these are not officially supported. It looks like your problems are connected to their use.
     
  8. superforever

    superforever Portal Pro

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    I think I have similar problem, seems like after PC wake up from sleep.

    I have to reboot it to get TV service back but I couldn't find the MP Service in Windows Services to restart it. In MP1 the service name it TV Service but MP2 is difference?
     
  9. HTPCSourcer
    • Team MediaPortal
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    HTPCSourcer MP2 Product Manager

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    In MP2 TV Server is running as a plugin. The only Windows service is the “MP2 Server Service”. Instead rebooting you can restart this service.

    The issue could be related to initialization troubles of your TV card. There is a setting in TV Config to delay the startup. Might be worth a try.
     
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