tv sound, no picture. no channel selection (1 Viewer)

[seejaydee]

New guy here. I can get still pictures ok. Audio disks will not play, dvds will play. dont have a tv schedule. tv will not play video or change channels. I can hear sound but that is all. I do have some quality graphics you provide..trying to fix this for three days. please tell me what i am doing wrong.
the tv is a Hauppauge wintv hvr-1800. system 7 home prem.

 

[mm1352000]

Hello and welcome

Audio disks will not play

So you're talking real physical CDs here, right?
I don't see any attempts to play a CD in the logs. Did you try it in the debug session?

dont have a tv schedule.

In the US and Canada you don't get a schedule automatically. As per here:
https://forum.team-mediaportal.com/threads/setup-help.124506/#post-1061869

tv will not play video or change channels

TV Server seems to be in a really bad state but the cause is not clear in the logs.
Please restart the TV service and set log level to debug:

1. Open TV Server configuration.
2. Go to the "general" section.
3. Ensure log verbosity is set to debug.
   
4. Go to the "manual control" section.
5. Click "stop service"... then "start service".

If you still have trouble with TV after this please post log files again. The logs should contain more information to enable us to help you.

Regards,
mm

 

[seejaydee]

I removed all MP software again. Started with a clean install.
I was able to open and set up the tvserver as "MM" suggested and create a log.
BTW, now all clicks on any of the various graphics, IE: music, tv, video etc all take me to the TV page. Clicking on any item on the tv page doesn't do anything..
Tv service log:

 

[mm1352000]

Hello again

BTW, now all clicks on any of the various graphics, IE: music, tv, video etc all take me to the TV page. Clicking on any item on the tv page doesn't do anything..

The TVService log is not going to help figure out problems like this. For that you need to post the MediaPortal logs as you did previously. Even for TV Server problems, the other TV Server logs (ie. TsWriter, error etc.) are needed.

So, please post complete log files as you did previously.

The only thing I can see from this log file is that you're using both the digital (ATSC/clear QAM) and analog (FM radio) parts of your card. As a hybrid tuner, you can only use one part at a time. In order to make TV Server honour that restriction you need to configure the tuners in a hybrid group:
http://wiki.team-mediaportal.com/1_...er_Configuration/02_TV_Servers/1_Hybrid_Cards

Thanks,
mm

 

[seejaydee]

Thanks for the info about my one card. I use the analog for radio only. No tv. the other atsc is only for local tv. I read the info about setting ups separately but cannot find the page in the server software to set up as recommended. Please point me.
Here are the log files requested:note the titanedit-error was empty.

 

[mm1352000]

Hello again

I use the analog for radio only. No tv. the other atsc is only for local tv.

Yes, I saw that. To be clear, you can't use the card for analog TV or radio at the same time as ATSC local TV.

I read the info about setting ups separately but cannot find the page in the server software to set up as recommended. Please point me.

The screenshot in the wiki page that I linked you to shows this.

Open TV Server configuration.
Expand the "Servers" node on the left.
Click on the node for your server.
In the right hand pane you should now see your tuners and can follow the instructions (right click, "place in group" etc.).
To see/manage existing hybrid groups, switch from the "cards" tab to the "hybrid cards" tab in the right hand pane.

Here are the log files requested:note the titanedit-error was empty.

I'll try to take a look at these, but they're quite difficult to read as PDFs. Is there a reason why you didn't use the watchdog/debug-tool like you did to get the logs for the first post? That was what I was expecting/hoping for...

 

[seejaydee]

Sorry. I forgot how the first one was sent. If you would like, i can try that again.

 

[mm1352000]

If you would like, i can try that again.

Yes please.

 

[seejaydee]

I am sorry to mess things up. this whole thing is foreign to me. My electronic schooling was when tubes looked like lightbulbs.

 

[mm1352000]

I am sorry to mess things up. this whole thing is foreign to me. My electronic schooling was when tubes looked like lightbulbs.

No worries.
...but unfortunately these are the TV Server log files again, when what I need is the MediaPortal logs.
Please could you use the watchdog/debug-tool as you did to get the logs in the first post:
http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files