[solved] tv tuner Stopped getting signal (1 Viewer)

[pwh123]

Here is the log files, but i have the same problem as in post #3

 

[wogboy112]

Phew so I'm not alone... any help would be great. thats the same tuner card that I have

 

[wogboy112]

could this be a similar issue to [solved] - DVB/T2 HD Germany - Channelscan
??

 

[mm1352000]

but i have the same problem as in post #3

Phew so I'm not alone

There's far too many assumptions happening here for my liking. Nothing is proven yet. Time and time again I've seen people insist they have the same problem, and when all was said and done, the symptoms were the same but the cause was different.

could this be a similar issue to [solved] - DVB/T2 HD Germany - Channelscan

No, not even remotely similar.

@wogboy112
Please attach Watchdog log files.

 

[wogboy112]

sorry not assuming anything here, just trying to get my wife off my back. Here are my watch dog files, unfortunately I cant retune the channels into my mediaportal install after uninstalling it. so hopefully this will help..

Sorry i remapped the channels via a backup i took

 

[mm1352000]

Thanks for the log files.

I can see that the tuner driver was installed here:
"2/05/2017 5:26:55 PM";"Microsoft-Windows-UserPnp";"(7005)";"Information";"Driver Management concluded the process to install driver hcw85b64.inf_amd64_7ad1bf0ca74d68e2\hcw85b64.inf for Device Instance ID PCI\VEN_14F1&DEV_8852&SUBSYS_6A280070&REV_03\6&1F95B742&0&000800D8 with the following status: 0x0.";"20001"

Would I be right to guess that you installed/reinstalled the tuner driver at that date/time to try to resolve the problem?
If my guess is correct, Windows installed a few updates within the 24 hours leading up to that:
"1/05/2017 8:48:15 PM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Successful: Windows successfully installed the following update: Update for Windows 10 Version 1607 for x64-based Systems (KB3150513)";"19"
"2/05/2017 1:27:45 AM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Successful: Windows successfully installed the following update: Skype";"19"
"2/05/2017 8:26:37 AM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Successful: Windows successfully installed the following update: 2017-05 Update for Windows 10 Version 1607 for x64-based Systems (KB3150513)";"19"
"2/05/2017 10:47:14 AM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Successful: Windows successfully installed the following update: PlayReady PC Runtime for Windows 8 (x64) (KB2754708)";"19"

I note you said:

thats the same tuner card that I have

From the log files it appears you (wogboy112) have a Hauppauge quadHD card whereas pwh123 has a Hauppauge WinTV-HVR-2205 card. Did you get confused, or...?

 

[wogboy112]

no confusion, i went out and bought a new card thinking it was the card that had died.. installed it on the 1st May

 

[mm1352000]

Now I'm confused.

Right now it looks like you only have a quadHD connected to your system.

The quad driver was first installed at 5:13:30 PM on 1 May... then installed again at 6:37:27 PM on 1 May.

If the problem started immediately prior to that, the cause was not a Windows update. The most recent updates prior to 5:13 PM on 1 May were installed on 28 April:
[collapse]"25/04/2017 5:12:27 PM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Successful: Windows successfully installed the following update: Windows Voice Recorder";"19"
"25/04/2017 6:01:02 PM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Successful: Windows successfully installed the following update: Mail and Calendar";"19"
"26/04/2017 2:53:35 PM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Successful: Windows successfully installed the following update: Skype";"19"
"27/04/2017 1:04:02 PM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Successful: Windows successfully installed the following update: Windows Alarms & Clock";"19"
"28/04/2017 9:54:27 AM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Successful: Windows successfully installed the following update: OneNote";"19"
"28/04/2017 9:55:13 AM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Successful: Windows successfully installed the following update: Groove Music";"19"[/collapse]

These look harmless enough to me.

Perhaps rather than me trying to guess it would be better if both of you could tell me the date and time when you first noticed there was a problem. You may not know the exact time; approximate is fine, but the more accurate the better.

 

[wogboy112]

well my last recording was on the 29th at 12:30 and that appears to be fine, so from memory I noticed it on Sunday the 30th

 

[pwh123]

My last recording was on the 29th at 17:20, as i remeber later that day it stoppet working complitly.

Before that i experienced a dropout 1 or 2 times the week before, but a reboot solved that.