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MediaPortal 1
Support
Watch / Listen Media
Television (MyTV frontend and TV-Server)
Unable to play: stream X
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<blockquote data-quote="Hotkey" data-source="post: 1106948" data-attributes="member: 53751"><p>Hi again,</p><p></p><p>i actually have the problem again. Here's the scenario: Started my Client at 19:37 local time which automatically started the HTPC-Server via WOL. I waited a bit, then choosed a TV channel and got the "unable to play: stream3" message again.</p><p>Please finde attached:</p><ol> <li data-xf-list-type="ol">TVServerLogs.zip: the logs of the Server (initial log after the failure)</li> <li data-xf-list-type="ol">SystemEvents.zip: the System Log (initial log after the failure)</li> <li data-xf-list-type="ol">ApplicationEvents.zip: the Application Log (initial log after the failure)</li> <li data-xf-list-type="ol">ClientLogs.zip: The log of the client after the failure (no Watchdog for the first attempt).</li> <li data-xf-list-type="ol">2ndPC_MediaPortalLogs_27_10_14__20_01.zip: the Log of the 2nd attempt from the 2nd PC (see below "what i tried...").<br /> </li> <li data-xf-list-type="ol">TVServerLogs2ndAttempt.zip, the TV Server Logs after the 2nd attempt.</li> </ol><p>Here's the ipconfig of the server (as adviced i've configured the IP fix for the Servers adapter, no DHCP):</p><p>[code]Ethernet-Adapter LAN-Verbindung:</p><p></p><p> Verbindungsspezifisches DNS-Suffix:</p><p> IPv4-Adresse . . . . . . . . . . : 192.168.2.55</p><p> Subnetzmaske . . . . . . . . . . : 255.255.255.0</p><p> Standardgateway . . . . . . . . . : 192.168.2.2</p><p></p><p>Tunneladapter isatap.{72B843BD-DD5F-4E44-91A0-9F26E49A47C9}:</p><p></p><p> Medienstatus. . . . . . . . . . . : Medium getrennt</p><p> Verbindungsspezifisches DNS-Suffix:</p><p></p><p>Tunneladapter Teredo Tunneling Pseudo-Interface:</p><p></p><p> Verbindungsspezifisches DNS-Suffix:</p><p> IPv6-Adresse. . . . . . . . . . . : 2001:0:5ef5:79fd:1c38:1bb9:a60a:8f2c</p><p> Verbindungslokale IPv6-Adresse . : fe80::1c38:1bb9:a60a:8f2c%12</p><p> Standardgateway . . . . . . . . . : ::[/code]</p><p></p><p></p><p>The Server's service still seems to run, at least if i highlight the TVService in "services.msc" i get the option to Restart/Stop the Service.</p><p></p><p>The Server's streeming setting is still set to 192.168.2.55 which is correct.</p><p></p><p>The Server is in generall reachable via Ping, RDP, FTP, Win Network, etc.</p><p></p><p><strong>What i tried to troubleshoot:</strong></p><p>1. Try to watch with a second PC, also connected via LAN: also failed with the same Message, see watchdog log attached (2ndPC_MediaPortalLogs_27_10_14__20_01.zip)</p><p></p><p>2. Restart the TV-Service (Stop.. Start):</p><p>TV Worked on the 1st and 2nd PC (not sure if this will help allways).</p><p></p><p></p><p>Interesting again is maybe the start of the TVServiceLog: (local ip address: 127.0.0.1)</p><p>[code][2014-10-27 19:37:05,390] [Log ] [4 ] [DEBUG] - Setting up EventWaitHandle with name: Global\MPTVServiceInitializedEvent</p><p>[2014-10-27 19:37:05,702] [Log ] [4 ] [INFO ] - Set loglevel to: Information</p><p>[2014-10-27 19:37:05,718] [Log ] [8 ] [INFO ] - TV Service: Starting</p><p>[2014-10-27 19:37:05,718] [Log ] [TVService] [INFO ] - TVService v1.9.0 is starting up on Windows 7 ( Service Pack 1 ) [6.1.7601.65536]</p><p>[2014-10-27 19:37:05,718] [Log ] [TVService] [INFO ] - Controller: Initializing TVServer</p><p>[2014-10-27 19:37:05,718] [Log ] [TVService] [INFO ] - Controller: 1 init attempt</p><p>[2014-10-27 19:37:05,733] [Log ] [TVService] [INFO ] - C:\ProgramData\Team MediaPortal\MediaPortal TV Server\gentle.config</p><p>[2014-10-27 19:37:05,733] [Log ] [TVService] [INFO ] - Controller: using MySQL database connection: Server=HTPC_SERVER;Database=MpTvDb;User ID=root;Password</p><p>[2014-10-27 19:37:05,733] [Log ] [TVService] [INFO ] - Controller: started at HTPC_SERVER</p><p>[2014-10-27 19:37:05,733] [Log ] [TVService] [INFO ] - Controller: local ip address:127.0.0.1</p><p>[2014-10-27 19:37:05,780] [Log ] [TVService] [INFO ] - Controller: server running on HTPC_SERVER[/code]</p></blockquote><p></p>
[QUOTE="Hotkey, post: 1106948, member: 53751"] Hi again, i actually have the problem again. Here's the scenario: Started my Client at 19:37 local time which automatically started the HTPC-Server via WOL. I waited a bit, then choosed a TV channel and got the "unable to play: stream3" message again. Please finde attached: [LIST=1] [*]TVServerLogs.zip: the logs of the Server (initial log after the failure) [*]SystemEvents.zip: the System Log (initial log after the failure) [*]ApplicationEvents.zip: the Application Log (initial log after the failure) [*]ClientLogs.zip: The log of the client after the failure (no Watchdog for the first attempt). [*]2ndPC_MediaPortalLogs_27_10_14__20_01.zip: the Log of the 2nd attempt from the 2nd PC (see below "what i tried..."). [*]TVServerLogs2ndAttempt.zip, the TV Server Logs after the 2nd attempt. [/LIST] Here's the ipconfig of the server (as adviced i've configured the IP fix for the Servers adapter, no DHCP): [code]Ethernet-Adapter LAN-Verbindung: Verbindungsspezifisches DNS-Suffix: IPv4-Adresse . . . . . . . . . . : 192.168.2.55 Subnetzmaske . . . . . . . . . . : 255.255.255.0 Standardgateway . . . . . . . . . : 192.168.2.2 Tunneladapter isatap.{72B843BD-DD5F-4E44-91A0-9F26E49A47C9}: Medienstatus. . . . . . . . . . . : Medium getrennt Verbindungsspezifisches DNS-Suffix: Tunneladapter Teredo Tunneling Pseudo-Interface: Verbindungsspezifisches DNS-Suffix: IPv6-Adresse. . . . . . . . . . . : 2001:0:5ef5:79fd:1c38:1bb9:a60a:8f2c Verbindungslokale IPv6-Adresse . : fe80::1c38:1bb9:a60a:8f2c%12 Standardgateway . . . . . . . . . : ::[/code] The Server's service still seems to run, at least if i highlight the TVService in "services.msc" i get the option to Restart/Stop the Service. The Server's streeming setting is still set to 192.168.2.55 which is correct. The Server is in generall reachable via Ping, RDP, FTP, Win Network, etc. [B]What i tried to troubleshoot:[/B] 1. Try to watch with a second PC, also connected via LAN: also failed with the same Message, see watchdog log attached (2ndPC_MediaPortalLogs_27_10_14__20_01.zip) 2. Restart the TV-Service (Stop.. Start): TV Worked on the 1st and 2nd PC (not sure if this will help allways). Interesting again is maybe the start of the TVServiceLog: (local ip address: 127.0.0.1) [code][2014-10-27 19:37:05,390] [Log ] [4 ] [DEBUG] - Setting up EventWaitHandle with name: Global\MPTVServiceInitializedEvent [2014-10-27 19:37:05,702] [Log ] [4 ] [INFO ] - Set loglevel to: Information [2014-10-27 19:37:05,718] [Log ] [8 ] [INFO ] - TV Service: Starting [2014-10-27 19:37:05,718] [Log ] [TVService] [INFO ] - TVService v1.9.0 is starting up on Windows 7 ( Service Pack 1 ) [6.1.7601.65536] [2014-10-27 19:37:05,718] [Log ] [TVService] [INFO ] - Controller: Initializing TVServer [2014-10-27 19:37:05,718] [Log ] [TVService] [INFO ] - Controller: 1 init attempt [2014-10-27 19:37:05,733] [Log ] [TVService] [INFO ] - C:\ProgramData\Team MediaPortal\MediaPortal TV Server\gentle.config [2014-10-27 19:37:05,733] [Log ] [TVService] [INFO ] - Controller: using MySQL database connection: Server=HTPC_SERVER;Database=MpTvDb;User ID=root;Password [2014-10-27 19:37:05,733] [Log ] [TVService] [INFO ] - Controller: started at HTPC_SERVER [2014-10-27 19:37:05,733] [Log ] [TVService] [INFO ] - Controller: local ip address:127.0.0.1 [2014-10-27 19:37:05,780] [Log ] [TVService] [INFO ] - Controller: server running on HTPC_SERVER[/code] [/QUOTE]
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MediaPortal 1
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Television (MyTV frontend and TV-Server)
Unable to play: stream X
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