Unable to see HDHome Dual tuners (2 Viewers)

[mm1352000]

Cam, I'm starting to get overwhelmed.

Please could you address the following points:

1. MediaPortal's TV codec settings are not configured.
Codec settings are crucial. You're sure to get inconsistent results if you don't configure them.
Please configure the settings shown here:
http://wiki.team-mediaportal.com/1_...nfiguration/9_Codecs_and_Renderer/1_TV_Codecs

Selecting default DirectSound option as audio renderer and LAV option for all other settings is a good basic/starting configuration.

2. TV Server is crashing.
Your Windows application event log shows that TV Server crashed yesterday afternoon:
[collapse]
"1/20/2016 1:07:55 PM";".NET Runtime";"(0)";"Error";"Application: TVService.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 755731A2
";"1026"
"1/20/2016 1:07:56 PM";"Application Error";"Application Crashing Events";"Error";"Faulting application name: TVService.exe, version: 1.13.0.0, time stamp: 0x566fbdd1 Faulting module name: MPIPTV_RTSP.dll, version: 0.0.0.0, time stamp: 0x566fbd9f Exception code: 0xc0000005 Fault offset: 0x000031a2 Faulting process id: 0xc78 Faulting application start time: 0x01d153a0ee0b8f96 Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal TV Server\TVService.exe Faulting module path: C:\Program Files (x86)\Team MediaPortal\MediaPortal TV Server\MPIPTV_RTSP.dll Report Id: bb05afd8-bfa0-11e5-a5b9-c81f6614ad58";"1000"
"1/20/2016 1:08:01 PM";"Windows Error Reporting";"(0)";"Information";"Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: TVService.exe P2: 1.13.0.0 P3: 566fbdd1 P4: MPIPTV_RTSP.dll P5: 0.0.0.0 P6: 566fbd9f P7: c0000005 P8: 000031a2 P9: P10: Attached files: C:\Windows\Temp\WER67C8.tmp.appcompat.txt C:\Windows\Temp\WER6817.tmp.WERInternalMetadata.xml C:\Windows\Temp\WER6828.tmp.hdmp C:\Windows\Temp\WER7820.tmp.mdmp These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_TVService.exe_86711d1cd5eacedf9c931295dd41cef427a53_cab_1c4178d8 Analysis symbol: Rechecking for solution: 0 Report Id: bb05afd8-bfa0-11e5-a5b9-c81f6614ad58 Report Status: 4";"1001"
"1/20/2016 1:08:08 PM";"Windows Error Reporting";"(0)";"Information";"Fault bucket 502220956, type 25 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: TVService.exe P2: 1.13.0.0 P3: 566fbdd1 P4: MPIPTV_RTSP.dll P5: 0.0.0.0 P6: 566fbd9f P7: c0000005 P8: 000031a2 P9: P10: Attached files: C:\Windows\Temp\WER67C8.tmp.appcompat.txt C:\Windows\Temp\WER6817.tmp.WERInternalMetadata.xml C:\Windows\Temp\WER6828.tmp.hdmp C:\Windows\Temp\WER7820.tmp.mdmp These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_TVService.exe_86711d1cd5eacedf9c931295dd41cef427a53_1d59933b Analysis symbol: Rechecking for solution: 0 Report Id: bb05afd8-bfa0-11e5-a5b9-c81f6614ad58 Report Status: 0";"1001"[/collapse]

To prevent this from happening again you should install the patch from here:
https://forum.team-mediaportal.com/threads/rtsp-streaming-library-update.132521/


With specific regard to the "pausing and pixelation" problem...
I have identified continuity errors in your TV Server TsWriter and IPTV source log files and explained what they mean. Until those continuity errors are completely eliminated, you'll continue to experience problems regardless of whether you're viewing recordings or live TV using MediaPortal, AmpDroid or any other front end. It's possible that the problem's severity may vary wildly depending on the conditions (channel, tuner, other program activity etc.). Don't let that confuse you. To get consistent results I strongly recommend to exclusively test using the "manual control" section in TV Server Configuration. That way you have direct access to the "discontinuity" value, which tells you whether the stream is clean or not.

From the screenshots you previously provided it looks like your signal strength/quality is okay, and you've now also moved your recording folder. That's a good start. Next step should be checking your general HDD load and network. For example:

• check Windows Task Manager -> performance tab -> resource monitor -> disk activity
• ensure Windows Defender is configured to ignore TV Server's time-shift and recording folders (...if not also the program install folder)
• use LatencyMon or DPC Latency Checker to check your system's DPC latency

 

[Cam]

Please don't feel overwhelmed, I just shooting ideas to you. I don't want your CPU to overheat!
I will try these today when I get home, I uninstalled remote access yesterday.
I thank you very much!

 

[Cam]

1. MediaPortal's TV codec settings are not configured.

By Default the codes were LAV video/audio decoder.
I don't really use the TV server for viewing just for checking recording and TV Guide.
The other TV's, MP TV codecs are configured. But I did try the config. button and play with the Hardware acceleration options, None was the best result.

2. TV Server is crashing.
Your Windows application event log shows that TV Server crashed yesterday afternoon:

I patched StreamingServer.dll, MPFileWriter.ax and MPIPTV_RTSP.dll
This made the overall stream better, But still have some bumps.

• check Windows Task Manager -> performance tab -> resource monitor -> disk activity

• ensure Windows Defender is configured to ignore TV Server's time-shift and recording folders (...if not also the program install folder)

• use LatencyMon or DPC Latency Checker to check your system's DPC latency

In looking at the message in LatencyMon, there was a BIOS update when I doing the reload. (That I wish had not happened)

 

[Cam]

• check Windows Task Manager -> performance tab -> resource monitor -> disk activity

• ensure Windows Defender is configured to ignore TV Server's time-shift and recording folders (...if not also the program install folder)

• use LatencyMon or DPC Latency Checker to check your system's DPC latency

Failed to mention that Windows defender is turn off

 

[Cam]

Did some changes in tuners area and it is much better, was wondering how the logs looked?

Thanks

 

[mm1352000]

The log files - specifically the TsWriter log file - looks exactly the same. Still lots of continuity errors.

I don't know what changes you made, but I wouldn't expect any of the settings in that dialog to help at all. It's a bad idea to set "when card enters idle state..." to "pause card" for CableCARD tuners.

 

[Cam]

OK I got everything back to where we left off. It did still have some pixelation but it much longer in between.

 

[mm1352000]

I think it must be coincidence - the result of other changes you've made, or other programs that are or aren't running etc. - because like I said, the settings in that dialog won't make any difference for continuity errors.

 

[Cam]

Take a look at these log, Please.
I just went ahead and changed out computers.
I thank you for your help.

 

[mm1352000]

Those log files look okay.

[edit: What is it you're wanting me to look for?]