Unable to start graph - BBC Freesat (1 Viewer)

[theboyfold]

TV-Server Version: 1.0.0.0
MediaPortal Version: 1.0.0.0
MediaPortal Skin: XFace1.7
Windows Version: Vista HP SP1
CPU Type: Intel Core2 Quad Q6600 2.40GHz
HDD: Hitachi HDP7250 360GB
Memory: 3gb
Motherboard: Dell
Video Card: ATI Radeon HD 2400 Pro
Video Card Driver: 8.582.0.0
Sound Card: Realtek High Definition Audio
Sound Card AC3: Optical
Sound Card Driver: 6.0.1.5555
1. TV Card: Hauppage HVR-4000
1. TV Card Type: Quad hybrid tuner I use DVB-S
1. TV Card Driver: 2.122.26109.0
MPEG2 Video Codec: MPV Decoder Filter
MPEG2 Audio Codec: MPA Decoder Filter
h.264 Video Codec: CoreAVC Video Decoder
Satelite/CableTV Provider: Astra 28.2E

When I try and add BBC Three and BBC Four as channels on TV Server, I get the following 'error: unable to start graph'

I've attached my tuning details for BBC Four if I'm doing something wrong.

I'm still struggling to get the log working so I can't post those at the moment.

Any thoughts on what is causing the error?

 

[Mew]

Hi theboyfold

I would wait until after 7:00pm when these channels start to broadcast. At the moment CBBC is broadcasting where BBC3 will broadcast and CBeebies where BBC4 will broadcast. With DVB-S I used to have to do one scan during the day and one in the evening to pick up both sets of channels. I haven't used DVB-S since I moved in 2007 (although I am hoping to start again in the next week or so) so I can't say if this is still the case.

Mew

 

[theboyfold]

Thanks for the reply, I've tried again and looked for CBBC and it's there but I get the same error when I try to open it. It says 'Preview failed:UnableToStartGraph'

Any idea what it could be?

Any idea if this could be a codec issue? Does the term graph refer to the video graph?

 

[Mew]

Hi theboyfold

If you look for CBBC after 19:00 you will get that error as it is not broadcasting and its frequency is being used by BBC3.

The channels work like this:

CBBC 07:00 - 19:00 then BBC3 19:00 to about 04:30
CBeebies 07:00 - 19:00 then BBC4 19:00 to about 04:00

BBC3 and BBC4 currently cannot broadcast the same time as CBBC and CBeebies as they timeshare the same frequencies.

Mew

 

[Paranoid Delusion]

theboyfold

Just to add for the above channels, they stop and start transmitting 2 minutes earlier, so your pre-record time setting needs to be a maximum of 2 minutes otherwise any recordings may fail.

 

[theboyfold]

Cheers for the help guys. CBBC and CBeebies both seem to work fine, I'll check again this evening if BBC Three and Four are there.

 

[theboyfold]

Just done a rescan and found BBC Three and Four, so thanks for that advice.

Still have the error of UnableToStartGraph when I try and view my own attempt at viewing BBC Three, but at least it's up and running.

Thanks