Upgrade MP1 v1.10 to 1.14 Fails - OS error

Discussion in 'Installation, configuration support' started by theChad6, April 18, 2016.

  1. theChad6

    theChad6 New Member

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    Backstory:
    Had MP1 1.10 on Windows 7 - All working fine.
    Upgraded to Windows 10 - Still working fine.
    Upgraded to MP1 1.14 - Everything but the MP Client & Configuration seems to work.

    When launching either MP or MP Configuration client, I get the following error:
    UNKNOWN [10.0.10586.0]
    Your platform is not supported and cannot be used for MediaPortal/TV-Server!
    Please check out Wiki's requirements page.

    Configuation log: Configuration v1.14.0.0 is starting up on UNKNOWN [10.0.10586.0]
    However, the TVServer log knows what's up: SetupTv v1.14.0.0 is starting up on Windows 10 [10.0.10586.0]



    So what the heck happened to the Client/Configuration to not understand that it's Windows 10?

    After all this, I performed a backup of Install & Config directories and exported TV Server.
    Then I tried a "fresh install" with all the data still there.

    If I need to delete the entire Program Files & ProgramData folders for MP & MP TV Server, so be it, but I'd rather find the one/couple thing(s) that needs tweaked for the MP & Configuration to work correctly.
     
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  3. theChad6

    theChad6 New Member

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    I think I might have got this...

    I downloaded everything for use with DeployTool.
    Ran the package-mediaportal.exe with a install/repair option, no backups (already had everything manually backed up)
    During install, it failed due to several .dll's that couldn't be written to. Skipped and let it finish.
    Failed:
    log4net.dll
    core.dll
    common.utils.dll
    remoteplugins.dll
    hcwhelper.exe
    Tried to manually delete log4net.dll which said it was in use by hcwhelper.exe
    Task manager killed hcwhelper.exe
    Re-ran package.mediaportal.exe - Complete success. MP & Configuration GUI's launch.

    Manual backup install (Program Files) & config (ProgramData) MediaPortal directories now that it seems to have installed correctly.
    Restore backup config dir (ProgramData\MediaPortal\)

    Looks like all is well... Recordings, Scheduled Recordings, Moving Pictures, MP-TVSeries ... all working correctly.

    Please close ... Thanks!
     
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