[solved] - WARNING: NVidia driver issue since 358.87

Discussion in 'General Support' started by Stéphane Lenclud, November 20, 2015.

  1. Stéphane Lenclud
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    UPDATE: This issue was fixed with NVidia GeForce driver 361.43.

    Download the lastest working NVidia GeForce driver 358.50 for MP1 to fix your freezes.
    Do not upgrade to the lastest driver. Use the one linked above instead.
    You can also find the NVidia driver you want from there.



    I'm getting broken and frozen UI caused by DX failures.
    Started happening around the time of Windows 10 Threshold 2 upgrade.
    Though it turns out to be an NVidia driver issue.



    The easiest way to reproduce the problem:
    - Launch MP
    - Start TV
    - Jump to "Recorded TV" using remote dedicated button

    I could reproduce the problem using a remote client connected to that same server.
    Both machines have a GTX 750, one from Asus, one from MSI.
    Logs attached.
     
    Last edited: January 7, 2016
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  3. mm1352000
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    This doesn't look good:
    [2015-11-20 18:46:56,213] [Log ] [MPMain ] [INFO ] - Planescene caught GPU_HUNG in InternalPresentImage
    ...
    [2015-11-20 18:46:56,247] [Error ] [MPMain ] [ERROR] - D3D: D3DERR_INVALIDCALL - presentation parameters might contain an invalid value

    Are you using the latest drivers for your GPU?
    Are you certain there was no problem before TH2 update?
     
  4. Stéphane Lenclud
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    Yes, but maybe that's the problem rather than TH2. I have not tried rolling back.

    Pretty sure, though it could be an issue introduced with the latest NVidia driver too as did that update on top of TH2.
     
  5. mm1352000
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    Ahhh, yes - that seems more likely.
    I would suggest to roll back the GPU driver update.
     
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  6. Stéphane Lenclud
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    NVIDIA Drivers showing that problem:
    - 359.00
    - 358.91
    - 358.87

    Last working driver:
    - 358.50
     
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  7. Stéphane Lenclud
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    I wonder through which channel we should report that to NVidia.
     
  8. edterbak
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    Left front? right front? Center?? Whuuh?? :confused:
     
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  9. Stéphane Lenclud
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    Not following :) ho wait the sub woofer maybe.
     
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  10. powermarcel10
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  11. Stéphane Lenclud
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    Did the rollback fix it for you too?
     
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