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<blockquote data-quote="SwissBuster" data-source="post: 373698" data-attributes="member: 78168"><p>As of yesterday, my WebEPG stopped working. I've tried the obvious solutions (like rebooting the PC)without success. I have not touched my setup, so there is no reason from my side for the grabber to stop working. The webEPG log shows a fatal error (see in bold below) but I can't diagnose the issue. I suspect it is something with the radiotimes grabber site...</p><p></p><p>Can some genius tell me what's going on here?</p><p></p><p>2009-02-07 08:17:42.700912 [Info.][1]: WebEPG: Starting</p><p>2009-02-07 08:17:42.702912 [Info.][WebEPG-xmltv]: WebEPG: Using directories</p><p>2009-02-07 08:17:42.702912 [Info.][WebEPG-xmltv]: WebEPG - C:\Program Files\Team MediaPortal\MediaPortal</p><p>2009-02-07 08:17:42.702912 [Info.][WebEPG-xmltv]: xmltv - C:\ProgramData\Team MediaPortal\MediaPortal\xmltv\</p><p>2009-02-07 08:17:42.703912 [Info.][WebEPG-xmltv]: Assembly versions:</p><p>2009-02-07 08:17:42.703912 [Info.][WebEPG-xmltv]: WebEPG 3.0.2.21149</p><p>2009-02-07 08:17:42.704912 [Info.][WebEPG-xmltv]: Utils 2.2.6.29782</p><p>2009-02-07 08:17:42.716912 [Info.][WebEPG-xmltv]: Loading Config File: C:\ProgramData\Team MediaPortal\MediaPortal\WebEPG\WebEPG.xml</p><p>2009-02-07 08:17:42.832912 [Info.][WebEPG-xmltv]: WebEPG: Loading Channel Config</p><p>2009-02-07 08:17:42.832912 [Debug][WebEPG-xmltv]: Loading Channel BBC 1 London ID: <a href="mailto:bbc1lo@bbc.co.uk">bbc1lo@bbc.co.uk</a></p><p>2009-02-07 08:17:42.835912 [Debug][WebEPG-xmltv]: Loading Channel BBC 2 London ID: <a href="mailto:bbc2lo@bbc.co.uk">bbc2lo@bbc.co.uk</a></p><p>2009-02-07 08:17:42.835912 [Debug][WebEPG-xmltv]: Loading Channel BBC 3 ID: <a href="mailto:bbc3@bbc.co.uk">bbc3@bbc.co.uk</a></p><p>2009-02-07 08:17:42.835912 [Debug][WebEPG-xmltv]: Loading Channel BBC 4 ID: <a href="mailto:bbc4@bbc.co.uk">bbc4@bbc.co.uk</a></p><p>2009-02-07 08:17:42.836912 [Debug][WebEPG-xmltv]: Loading Channel TSR1 ID: <a href="mailto:tsr1@tsr.ch">tsr1@tsr.ch</a></p><p>2009-02-07 08:17:42.836912 [Debug][WebEPG-xmltv]: Loading Channel TSR2 ID: <a href="mailto:tsr2@tsr.ch">tsr2@tsr.ch</a></p><p>2009-02-07 08:17:42.836912 [Debug][WebEPG-xmltv]: Loading Channel ITV1 London ID: <a href="mailto:itv1lo@itv.com">itv1lo@itv.com</a></p><p>2009-02-07 08:17:42.836912 [Debug][WebEPG-xmltv]: Loading Channel ITV3 ID: <a href="mailto:itv3@itv.com">itv3@itv.com</a></p><p>2009-02-07 08:17:42.836912 [Debug][WebEPG-xmltv]: Loading Channel ITV2 ID: <a href="mailto:itv2@itv.com">itv2@itv.com</a></p><p>2009-02-07 08:17:42.837912 [Debug][WebEPG-xmltv]: Loading Channel Channel 4 ID: channel4.com</p><p>2009-02-07 08:17:42.837912 [Debug][WebEPG-xmltv]: Loading Channel More4 ID: <a href="mailto:more4@channel4.com">more4@channel4.com</a></p><p>2009-02-07 08:17:42.837912 [Debug][WebEPG-xmltv]: Loading Channel E4 ID: <a href="mailto:e4@channel4.com">e4@channel4.com</a></p><p>2009-02-07 08:17:42.837912 [Debug][WebEPG-xmltv]: Loading Channel SF1 ID: <a href="mailto:sf1@sfdrs.ch">sf1@sfdrs.ch</a></p><p>2009-02-07 08:17:42.837912 [Debug][WebEPG-xmltv]: Loading Channel SF2 ID: <a href="mailto:sf2@sfdrs.ch">sf2@sfdrs.ch</a></p><p>2009-02-07 08:17:42.837912 [Debug][WebEPG-xmltv]: Loading Channel ITV4 ID: <a href="mailto:itv4@itv.com">itv4@itv.com</a></p><p>2009-02-07 08:17:42.837912 [Debug][WebEPG-xmltv]: Loading Channel BBC HD ID: <a href="mailto:bbchd@bbc.co.uk">bbchd@bbc.co.uk</a></p><p>2009-02-07 08:17:42.838912 [Debug][WebEPG-xmltv]: Loading Channel Film4 ID: <a href="mailto:film4@channel4.com">film4@channel4.com</a></p><p>2009-02-07 08:17:42.838912 [Debug][WebEPG-xmltv]: Loading Channel Real Estate TV ID: realestatetv.tv</p><p>2009-02-07 08:17:42.838912 [Debug][WebEPG-xmltv]: Loading Channel 3Sat ID: 3sat.de</p><p>2009-02-07 08:17:42.838912 [Debug][WebEPG-xmltv]: Loading Channel arte ID: arte-tv.com</p><p>2009-02-07 08:17:42.838912 [Debug][WebEPG-xmltv]: Loading Channel ARD ID: ard.de</p><p>2009-02-07 08:17:42.838912 [Debug][WebEPG-xmltv]: Loading Channel DSF ID: dsf.de</p><p>2009-02-07 08:17:42.839912 [Debug][WebEPG-xmltv]: Loading Channel kabel eins ID: kabel1.de</p><p>2009-02-07 08:17:42.839912 [Debug][WebEPG-xmltv]: Loading Channel Pro Sieben ID: pro-sieben.de</p><p>2009-02-07 08:17:42.839912 [Debug][WebEPG-xmltv]: Loading Channel RTL ID: rtl.de</p><p>2009-02-07 08:17:42.839912 [Debug][WebEPG-xmltv]: Loading Channel RTL2 ID: rtl2.de</p><p>2009-02-07 08:17:42.839912 [Debug][WebEPG-xmltv]: Loading Channel Sat1 ID: sat1.de</p><p>2009-02-07 08:17:42.839912 [Debug][WebEPG-xmltv]: Loading Channel Super RTL ID: super-rtl.de</p><p>2009-02-07 08:17:42.840912 [Debug][WebEPG-xmltv]: Loading Channel Vox ID: vox.de</p><p>2009-02-07 08:17:42.840912 [Debug][WebEPG-xmltv]: Loading Channel ZDF ID: zdf.de</p><p>2009-02-07 08:17:42.840912 [Debug][WebEPG-xmltv]: Loading Channel BBC News ID: <a href="mailto:bbcn@bbc.co.uk">bbcn@bbc.co.uk</a></p><p>2009-02-07 08:17:42.840912 [Debug][WebEPG-xmltv]: Loading Channel BBC World ID: <a href="mailto:bbcw@bbc.co.uk">bbcw@bbc.co.uk</a></p><p>2009-02-07 08:17:42.840912 [Warn.][WebEPG-xmltv]: Ignoring Channel Name: HD Suisse - No Grabber id</p><p>2009-02-07 08:17:42.840912 [Debug][WebEPG-xmltv]: Loading Channel Sky News ID: <a href="mailto:skynews@sky.com">skynews@sky.com</a></p><p>2009-02-07 08:17:42.841912 [Debug][WebEPG-xmltv]: Loading Channel Channel 5 ID: five.tv</p><p>2009-02-07 08:17:42.841912 [Info.][WebEPG-xmltv]: WebEPG: Getting Channel ID: <a href="mailto:bbc1lo@bbc.co.uk">bbc1lo@bbc.co.uk</a></p><p>2009-02-07 08:17:42.841912 [Info.][WebEPG-xmltv]: [1 of 34]</p><p>2009-02-07 08:17:42.844912 [Info.][WebEPG-xmltv]: WebEPG: Opening GB\1-xmltv_radiotimes_com.xml</p><p>2009-02-07 08:17:42.997912 [Info.][WebEPG-xmltv]: WebEPG: Version: 2.0.3</p><p>2009-02-07 08:17:42.998912 [Info.][WebEPG-xmltv]: WebEPG: TimeZone, Local: W. Europe Standard Time</p><p>2009-02-07 08:17:42.998912 [Info.][WebEPG-xmltv]: WebEPG: TimeZone, Site : GMT Standard Time</p><p>2009-02-07 08:17:43.014912 [Info.][WebEPG-xmltv]: WebEPG: ChannelId: <a href="mailto:bbc1lo@bbc.co.uk">bbc1lo@bbc.co.uk</a></p><p>2009-02-07 08:17:43.015912 [Debug][WebEPG-xmltv]: WebEPG: Grab Start 08:17 07/02/2009</p><p>2009-02-07 08:17:43.041912 [Info.][WebEPG-xmltv]: WebEPG: Reading <a href="http://xmltv.radiotimes.com/xmltv/94.dat" target="_blank">http://xmltv.radiotimes.com/xmltv/94.dat</a> POST: </p><p>2009-02-07 08:17:43.947912 [Info.][WebEPG-xmltv]: WebEPG: Listing Count 455</p><p><strong>2009-02-07 08:17:43.955912 [ERROR][WebEPG-xmltv]: WebEPG: Fatal Error</strong></p><p><strong>2009-02-07 08:17:43.956912 [ERROR][WebEPG-xmltv]: WebEPG: Index was out of range. Must be non-negative and less than the size of the collection.</strong></p><p><strong>Parameter name: index</strong></p><p><strong>2009-02-07 08:17:43.956912 [Info.][WebEPG-xmltv]: WebEPG: Finished</strong></p><p></p><p><strong>EDIT</strong>: It appears the grabber from Radio Times is broken. Changing the grabber to MyDigiGuide solved the problem. Casual observation suggests these links are quicker too. </p><p></p><p>NB For anyone needing to follow my lead and change several UK channels, the quickest way to do this is to locate the WebEPG.xml file, open this in a text editor, and replace all radiotimes links with mydigiguide links (exact nomenclature is: GB\2-www_mydigiguide_com.xml).</p></blockquote><p></p>
[QUOTE="SwissBuster, post: 373698, member: 78168"] As of yesterday, my WebEPG stopped working. I've tried the obvious solutions (like rebooting the PC)without success. I have not touched my setup, so there is no reason from my side for the grabber to stop working. The webEPG log shows a fatal error (see in bold below) but I can't diagnose the issue. I suspect it is something with the radiotimes grabber site... Can some genius tell me what's going on here? 2009-02-07 08:17:42.700912 [Info.][1]: WebEPG: Starting 2009-02-07 08:17:42.702912 [Info.][WebEPG-xmltv]: WebEPG: Using directories 2009-02-07 08:17:42.702912 [Info.][WebEPG-xmltv]: WebEPG - C:\Program Files\Team MediaPortal\MediaPortal 2009-02-07 08:17:42.702912 [Info.][WebEPG-xmltv]: xmltv - C:\ProgramData\Team MediaPortal\MediaPortal\xmltv\ 2009-02-07 08:17:42.703912 [Info.][WebEPG-xmltv]: Assembly versions: 2009-02-07 08:17:42.703912 [Info.][WebEPG-xmltv]: WebEPG 3.0.2.21149 2009-02-07 08:17:42.704912 [Info.][WebEPG-xmltv]: Utils 2.2.6.29782 2009-02-07 08:17:42.716912 [Info.][WebEPG-xmltv]: Loading Config File: C:\ProgramData\Team MediaPortal\MediaPortal\WebEPG\WebEPG.xml 2009-02-07 08:17:42.832912 [Info.][WebEPG-xmltv]: WebEPG: Loading Channel Config 2009-02-07 08:17:42.832912 [Debug][WebEPG-xmltv]: Loading Channel BBC 1 London ID: [email]bbc1lo@bbc.co.uk[/email] 2009-02-07 08:17:42.835912 [Debug][WebEPG-xmltv]: Loading Channel BBC 2 London ID: [email]bbc2lo@bbc.co.uk[/email] 2009-02-07 08:17:42.835912 [Debug][WebEPG-xmltv]: Loading Channel BBC 3 ID: [email]bbc3@bbc.co.uk[/email] 2009-02-07 08:17:42.835912 [Debug][WebEPG-xmltv]: Loading Channel BBC 4 ID: [email]bbc4@bbc.co.uk[/email] 2009-02-07 08:17:42.836912 [Debug][WebEPG-xmltv]: Loading Channel TSR1 ID: [email]tsr1@tsr.ch[/email] 2009-02-07 08:17:42.836912 [Debug][WebEPG-xmltv]: Loading Channel TSR2 ID: [email]tsr2@tsr.ch[/email] 2009-02-07 08:17:42.836912 [Debug][WebEPG-xmltv]: Loading Channel ITV1 London ID: [email]itv1lo@itv.com[/email] 2009-02-07 08:17:42.836912 [Debug][WebEPG-xmltv]: Loading Channel ITV3 ID: [email]itv3@itv.com[/email] 2009-02-07 08:17:42.836912 [Debug][WebEPG-xmltv]: Loading Channel ITV2 ID: [email]itv2@itv.com[/email] 2009-02-07 08:17:42.837912 [Debug][WebEPG-xmltv]: Loading Channel Channel 4 ID: channel4.com 2009-02-07 08:17:42.837912 [Debug][WebEPG-xmltv]: Loading Channel More4 ID: [email]more4@channel4.com[/email] 2009-02-07 08:17:42.837912 [Debug][WebEPG-xmltv]: Loading Channel E4 ID: [email]e4@channel4.com[/email] 2009-02-07 08:17:42.837912 [Debug][WebEPG-xmltv]: Loading Channel SF1 ID: [email]sf1@sfdrs.ch[/email] 2009-02-07 08:17:42.837912 [Debug][WebEPG-xmltv]: Loading Channel SF2 ID: [email]sf2@sfdrs.ch[/email] 2009-02-07 08:17:42.837912 [Debug][WebEPG-xmltv]: Loading Channel ITV4 ID: [email]itv4@itv.com[/email] 2009-02-07 08:17:42.837912 [Debug][WebEPG-xmltv]: Loading Channel BBC HD ID: [email]bbchd@bbc.co.uk[/email] 2009-02-07 08:17:42.838912 [Debug][WebEPG-xmltv]: Loading Channel Film4 ID: [email]film4@channel4.com[/email] 2009-02-07 08:17:42.838912 [Debug][WebEPG-xmltv]: Loading Channel Real Estate TV ID: realestatetv.tv 2009-02-07 08:17:42.838912 [Debug][WebEPG-xmltv]: Loading Channel 3Sat ID: 3sat.de 2009-02-07 08:17:42.838912 [Debug][WebEPG-xmltv]: Loading Channel arte ID: arte-tv.com 2009-02-07 08:17:42.838912 [Debug][WebEPG-xmltv]: Loading Channel ARD ID: ard.de 2009-02-07 08:17:42.838912 [Debug][WebEPG-xmltv]: Loading Channel DSF ID: dsf.de 2009-02-07 08:17:42.839912 [Debug][WebEPG-xmltv]: Loading Channel kabel eins ID: kabel1.de 2009-02-07 08:17:42.839912 [Debug][WebEPG-xmltv]: Loading Channel Pro Sieben ID: pro-sieben.de 2009-02-07 08:17:42.839912 [Debug][WebEPG-xmltv]: Loading Channel RTL ID: rtl.de 2009-02-07 08:17:42.839912 [Debug][WebEPG-xmltv]: Loading Channel RTL2 ID: rtl2.de 2009-02-07 08:17:42.839912 [Debug][WebEPG-xmltv]: Loading Channel Sat1 ID: sat1.de 2009-02-07 08:17:42.839912 [Debug][WebEPG-xmltv]: Loading Channel Super RTL ID: super-rtl.de 2009-02-07 08:17:42.840912 [Debug][WebEPG-xmltv]: Loading Channel Vox ID: vox.de 2009-02-07 08:17:42.840912 [Debug][WebEPG-xmltv]: Loading Channel ZDF ID: zdf.de 2009-02-07 08:17:42.840912 [Debug][WebEPG-xmltv]: Loading Channel BBC News ID: [email]bbcn@bbc.co.uk[/email] 2009-02-07 08:17:42.840912 [Debug][WebEPG-xmltv]: Loading Channel BBC World ID: [email]bbcw@bbc.co.uk[/email] 2009-02-07 08:17:42.840912 [Warn.][WebEPG-xmltv]: Ignoring Channel Name: HD Suisse - No Grabber id 2009-02-07 08:17:42.840912 [Debug][WebEPG-xmltv]: Loading Channel Sky News ID: [email]skynews@sky.com[/email] 2009-02-07 08:17:42.841912 [Debug][WebEPG-xmltv]: Loading Channel Channel 5 ID: five.tv 2009-02-07 08:17:42.841912 [Info.][WebEPG-xmltv]: WebEPG: Getting Channel ID: [email]bbc1lo@bbc.co.uk[/email] 2009-02-07 08:17:42.841912 [Info.][WebEPG-xmltv]: [1 of 34] 2009-02-07 08:17:42.844912 [Info.][WebEPG-xmltv]: WebEPG: Opening GB\1-xmltv_radiotimes_com.xml 2009-02-07 08:17:42.997912 [Info.][WebEPG-xmltv]: WebEPG: Version: 2.0.3 2009-02-07 08:17:42.998912 [Info.][WebEPG-xmltv]: WebEPG: TimeZone, Local: W. Europe Standard Time 2009-02-07 08:17:42.998912 [Info.][WebEPG-xmltv]: WebEPG: TimeZone, Site : GMT Standard Time 2009-02-07 08:17:43.014912 [Info.][WebEPG-xmltv]: WebEPG: ChannelId: [email]bbc1lo@bbc.co.uk[/email] 2009-02-07 08:17:43.015912 [Debug][WebEPG-xmltv]: WebEPG: Grab Start 08:17 07/02/2009 2009-02-07 08:17:43.041912 [Info.][WebEPG-xmltv]: WebEPG: Reading [url]http://xmltv.radiotimes.com/xmltv/94.dat[/url] POST: 2009-02-07 08:17:43.947912 [Info.][WebEPG-xmltv]: WebEPG: Listing Count 455 [B]2009-02-07 08:17:43.955912 [ERROR][WebEPG-xmltv]: WebEPG: Fatal Error 2009-02-07 08:17:43.956912 [ERROR][WebEPG-xmltv]: WebEPG: Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index 2009-02-07 08:17:43.956912 [Info.][WebEPG-xmltv]: WebEPG: Finished[/B] [B]EDIT[/B]: It appears the grabber from Radio Times is broken. Changing the grabber to MyDigiGuide solved the problem. Casual observation suggests these links are quicker too. NB For anyone needing to follow my lead and change several UK channels, the quickest way to do this is to locate the WebEPG.xml file, open this in a text editor, and replace all radiotimes links with mydigiguide links (exact nomenclature is: GB\2-www_mydigiguide_com.xml). [/QUOTE]
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