i am maintaining 18HTPCs at moment (from friends and family).I'm using DVB-C. Maybe this is the problem, but I don't think so. A frind of mine (DVB-C too) has switched to VDR, because he couldn't get mediaportal up and running and another person has told me he has a stabel installation (DVB-S) and when I tested it by changing channels, groups go to home screen and back to the "my TV" screen and so on, the mediaportal crashed after about 5 minutes playing around. All people envolved in this scenarios are IT experts, who are used to build ther own PCs.
with different hardware. some also use dvb-c and it works very good.
also have systems with dvb-s +dvb-t + analog cards, no problem at all.
no clue why it is failing for your IT-Experts.
how should i without seeing logfiles or getting specific details about hardware
You should have a look @ the support forums, there are only a few threads about such major issues, which are mainly fixed after cleaning the system from old drivers, or installing Microsoft Hotfixes.So right now, I doubt that there is a stable Installation of mediaportal out there since I've seen one or someone swear an oath that he can playing around with the TV engine a longer time without crashing it.
I have realy no clue how you get that impressionI think this is the advantage but also the basic problem in this open source project. There are a lot of new features every day and many developers are working on plugins and other new features, but the basement of this building is rotten and needs rework and no, I don't think that TV server will be the solution to this problem.
finally lets say this.
i get the feeling that this seems to turn into a bad flame thread (mediaportal is shit, use VDR).
If that happens, then it will be closed.
If you have issues with MediaPortal, then please visit the support forums and start a thread with all required informations.
We will try to help you.