Can't install (1 Viewer)

Zcrazy

New Member
May 14, 2016
5
0
47
Home Country
United States of America United States of America
Gone through the wiki, installed several items and I keep getting the following error. A referral was returned from the server. What am I doing wrong?
 

ge2301

Lead Design MP2
  • Team MediaPortal
  • January 11, 2014
    8,705
    3,491
    Stuttgart
    Home Country
    Germany Germany
    In the Wiki it should also say, that log files are needed to help you. ;)
     

    Zcrazy

    New Member
    May 14, 2016
    5
    0
    47
    Home Country
    United States of America United States of America
    [0EE4:155C][2016-05-13T21:26:08]i001: Burn v3.10.2.2516, Windows v10.0 (Build 10586: Service Pack 0), path: C:\Users\JP\AppData\Local\Temp\{13D1C3F7-1F15-4519-A268-3FBE03912CAE}\.cr\MP2-Setup.exe
    [0EE4:155C][2016-05-13T21:26:08]i009: Command Line: '-burn.clean.room=C:\Users\JP\Desktop\MP2-Setup.exe'
    [0EE4:155C][2016-05-13T21:26:08]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\JP\Desktop\MP2-Setup.exe'
    [0EE4:155C][2016-05-13T21:26:08]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\JP\Desktop\'
    [0EE4:155C][2016-05-13T21:26:08]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\JP\AppData\Local\Temp\MediaPortal_2_20160513212608.log'
    [0EE4:155C][2016-05-13T21:26:08]i000: Setting string variable 'WixBundleName' to value 'MediaPortal 2'
    [0EE4:155C][2016-05-13T21:26:08]i000: Setting string variable 'WixBundleManufacturer' to value 'Team MediaPortal'
    [0EE4:1408][2016-05-13T21:26:08]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
    [0EE4:1408][2016-05-13T21:26:08]i000: Setting version variable 'WixBundleFileVersion' to value '2.16.4.7790'
    [0EE4:155C][2016-05-13T21:26:08]i100: Detect begin, 6 packages
    [0EE4:155C][2016-05-13T21:26:08]i000: Setting version variable 'D3DX9_41_Version' to value '9.26.952.2844'
    [0EE4:155C][2016-05-13T21:26:08]i000: Setting version variable 'D3DX9_43_Version' to value '9.29.952.3111'
    [0EE4:155C][2016-05-13T21:26:08]i000: Setting version variable 'MFC100_Version_x86' to value '10.0.40219.325'
    [0EE4:155C][2016-05-13T21:26:08]i000: File search: MFC120_Version_x86, did not find path: mfc120.dll
    [0EE4:155C][2016-05-13T21:26:08]i000: Setting string variable 'MFC90_Version_x86' to value '9.0.30729'
    [0EE4:155C][2016-05-13T21:26:08]i000: Setting string variable 'NETFRAMEWORK45' to value '394254'
    [0EE4:155C][2016-05-13T21:26:08]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
    [0EE4:155C][2016-05-13T21:26:08]i101: Detected package: NetFx451Web, state: Present, cached: None
    [0EE4:155C][2016-05-13T21:26:08]i101: Detected package: VC2008SP1_x86, state: Absent, cached: None
    [0EE4:155C][2016-05-13T21:26:08]i101: Detected package: VC2010_x86, state: Absent, cached: None
    [0EE4:155C][2016-05-13T21:26:08]i101: Detected package: VC2013_x86, state: Absent, cached: None
    [0EE4:155C][2016-05-13T21:26:08]i101: Detected package: directx9, state: Absent, cached: None
    [0EE4:155C][2016-05-13T21:26:08]i101: Detected package: MainPackage, state: Absent, cached: None
    [0EE4:155C][2016-05-13T21:26:08]i199: Detect complete, result: 0x0
    [0EE4:155C][2016-05-13T21:26:11]i200: Plan begin, 6 packages, action: Install
    [0EE4:155C][2016-05-13T21:26:11]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
    [0EE4:155C][2016-05-13T21:26:11]i052: Condition 'NOT MFC90_Version_x86' evaluates to false.
    [0EE4:155C][2016-05-13T21:26:11]w321: Skipping dependency registration on package with no dependency providers: VC2008SP1_x86
    [0EE4:155C][2016-05-13T21:26:11]i052: Condition '(NOT MFC100_Version_x86 >= v10.0.30319.1) OR NOT MFC100_Version_x86' evaluates to false.
    [0EE4:155C][2016-05-13T21:26:11]w321: Skipping dependency registration on package with no dependency providers: VC2010_x86
    [0EE4:155C][2016-05-13T21:26:11]i052: Condition '(NOT MFC120_Version_x86 >= v12.0.21005.1) OR NOT MFC120_Version_x86' evaluates to true.
    [0EE4:155C][2016-05-13T21:26:11]w321: Skipping dependency registration on package with no dependency providers: VC2013_x86
    [0EE4:155C][2016-05-13T21:26:11]i000: Setting string variable 'WixBundleLog_VC2013_x86' to value 'C:\Users\JP\AppData\Local\Temp\MediaPortal_2_20160513212608_000_VC2013_x86.log'
    [0EE4:155C][2016-05-13T21:26:11]i052: Condition '(NOT D3DX9_41_Version >= v9.26.952.2844) OR NOT D3DX9_41_Version OR (NOT D3DX9_43_Version >= v9.29.952.3111) OR NOT D3DX9_43_Version' evaluates to false.
    [0EE4:155C][2016-05-13T21:26:11]w321: Skipping dependency registration on package with no dependency providers: directx9
    [0EE4:155C][2016-05-13T21:26:11]i000: Setting string variable 'WixBundleRollbackLog_MainPackage' to value 'C:\Users\JP\AppData\Local\Temp\MediaPortal_2_20160513212608_001_MainPackage_rollback.log'
    [0EE4:155C][2016-05-13T21:26:11]i000: Setting string variable 'WixBundleLog_MainPackage' to value 'C:\Users\JP\AppData\Local\Temp\MediaPortal_2_20160513212608_001_MainPackage.log'
    [0EE4:155C][2016-05-13T21:26:11]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0EE4:155C][2016-05-13T21:26:11]i201: Planned package: VC2008SP1_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0EE4:155C][2016-05-13T21:26:11]i201: Planned package: VC2010_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0EE4:155C][2016-05-13T21:26:11]i201: Planned package: VC2013_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
    [0EE4:155C][2016-05-13T21:26:11]i201: Planned package: directx9, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0EE4:155C][2016-05-13T21:26:11]i201: Planned package: MainPackage, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
    [0EE4:155C][2016-05-13T21:26:11]i299: Plan complete, result: 0x0
    [0EE4:155C][2016-05-13T21:26:11]i300: Apply begin
    [0EE4:155C][2016-05-13T21:26:11]i010: Launching elevated engine process.
    [0EE4:155C][2016-05-13T21:26:12]e000: Error 0x8007202b: Failed to launch elevated child process: C:\Users\JP\AppData\Local\Temp\{A62BC7F3-6A65-44DD-A2AE-4910E08CB246}\.be\MP2-Setup.exe
    [0EE4:155C][2016-05-13T21:26:12]e000: Error 0x8007202b: Failed to elevate.
    [0EE4:155C][2016-05-13T21:26:12]e000: Error 0x8007202b: Failed to actually elevate.
    [0EE4:155C][2016-05-13T21:26:12]e000: Error 0x8007202b: Failed to elevate.
    [0EE4:155C][2016-05-13T21:26:12]i399: Apply complete, result: 0x8007202b, restart: None, ba requested restart: No
     

    Lehmden

    Retired Team Member
  • Premium Supporter
  • December 17, 2010
    12,553
    3,934
    Lehmden
    Home Country
    Germany Germany
    Hi.
    This is what I found with Google:
    Error messages beginning 8007xxxx mean there is an external problem with Windows
    Something is preventing the main setup program from being executed. Can be some anti-virus software or similar, not properly granted rights or something like that. Not that easy to diagnose what exactly isn't working from away...
     

    mrj

    Portal Pro
    January 27, 2012
    252
    100
    [0EE4:155C][2016-05-13T21:26:11]i010: Launching elevated engine process.
    [0EE4:155C][2016-05-13T21:26:12]e000: Error 0x8007202b: Failed to launch elevated child process: C:\Users\JP\AppData\Local\Temp\{A62BC7F3-6A65-44DD-A2AE-4910E08CB246}\.be\MP2-Setup.exe
    [0EE4:155C][2016-05-13T21:26:12]e000: Error 0x8007202b: Failed to elevate.
    [0EE4:155C][2016-05-13T21:26:12]e000: Error 0x8007202b: Failed to actually elevate.
    [0EE4:155C][2016-05-13T21:26:12]e000: Error 0x8007202b: Failed to elevate.
    [0EE4:155C][2016-05-13T21:26:12]i399: Apply complete, result: 0x8007202b, restart: None, ba requested restart: No

    You find the same thing here https://github.com/wixtoolset/issues/issues/4416/
    [0974:0528][2014-05-09T06:18:27]e000: Error 0x80070642: Failed to elevate.

    [0974:0528][2014-05-09T06:18:27]e000: Error 0x80070642: Failed to actually elevate.

    [0974:0528][2014-05-09T06:18:27]e000: Error 0x80070642: Failed to elevate.

    [0974:0528][2014-05-09T06:18:27]i399: Apply complete, result: 0x80070642, restart: None, ba requested restart: No

    They solved it by
    • when context menu "Run as Administrator" the install starts as expected
    hth /mrj
     

    Zcrazy

    New Member
    May 14, 2016
    5
    0
    47
    Home Country
    United States of America United States of America
    I tried that too, no luck. Turned off anti virus, turned down access control, ran as admin, same issue.
     

    HTPCSourcer

    Retired Team Member
  • Premium Supporter
  • May 16, 2008
    11,418
    2,335
    Home Country
    Germany Germany
    I tried that too, no luck.
    Hhm, that appears strange. Are you really sure that you are launching the installer by right-clicking on its icon and then selecting the option "Run as Administrator"? Are you then sure that the user that you are entering in the dialogue does really have adminsitrator rights under Windows?
     

    HTPCSourcer

    Retired Team Member
  • Premium Supporter
  • May 16, 2008
    11,418
    2,335
    Home Country
    Germany Germany
    Are you trying to run the MP2-Setup-Logging.bat? If yes, try the setup.exe with admin rights instead.

    I can confirm that the logging batch file will not execute on my system - and I do have admin rights beyond any doubt.
     

    Zcrazy

    New Member
    May 14, 2016
    5
    0
    47
    Home Country
    United States of America United States of America
    What I'm trying to install is labeled MP2-Setup.exe.

    This is a secondary PC, I am the only user and I only use to record cameras around my home and on rare occasions as a network render machine when I'm doing heavy 3D graphic scenes etc.

    I am indeed right clicking and selecting run as admin.
     

    HTPCSourcer

    Retired Team Member
  • Premium Supporter
  • May 16, 2008
    11,418
    2,335
    Home Country
    Germany Germany
    What Windows version are you using? (You may want to fill in your system spec data in your profile and set it to "visible")
    Is this a standard isolated installation or is the machine a domain member?
     

    Users who are viewing this thread

    Similar threads

    I am Sure the Issues will be fixed towards a stable. NET6 Version. Please don't get me wrong - My Intent was not any Complaint at all. I just wanted to: understand current Status & Situation understand my Options for a stable System improve my Knowledge & learn from Experts Especially because your limited Dev Resources and the...
    I am Sure the Issues will be fixed towards a stable. NET6 Version. Please don't get me wrong - My Intent was not any Complaint at...
    Hello Folks, Yesterday I upgraded to Mediaportal 2.5 via uninstalling 2.4.1 first and then install the latest .NET6 Variant of...
    Replies
    12
    Views
    1K
    ok, thanks. No hurry, take your time!
    ok, thanks. No hurry, take your time!
    @high I've since several days issues with the wiki pages. I can normaly log in and edit the content. But when I want to save I...
    Replies
    8
    Views
    853
    MP1 MP2 Delete recordings DE
    Hi, please check the yellow box (almost bottom of the page) about deleting recordings in the wiki. It’s possible to delete recordings, if access is guaranted. I’m not sure which connection problems you have. Normally the client is directly connected to the server on startup. In case you feel it’s too long, please describe the issue...
    Hi, please check the yellow box (almost bottom of the page) about deleting recordings in the wiki. It’s possible to delete...
    Hi, I can't seem to find any posts in this forum or on the wiki on deleting recordings. I am currently running 2.4.1 and there...
    Replies
    1
    Views
    331
    I had the same issue and found the executable under C:\ProgramData\Team MediaPortal\MediaPortal\skin\Titan\BasicHome.Editor\TitanEditor.exe Only the shortcut was missing.
    I had the same issue and found the executable under C:\ProgramData\Team...
    Hi all, Not a rant, more a sharing of experience (maybe hoping to get some clarification on which wrong turn I took) It has been...
    Replies
    9
    Views
    1K
    Nice you could resolve the issue!
    Nice you could resolve the issue!
    I have MediaPortal 2.5 Server installed on one computer and Mediaportal 2.5 client on another. The client is connected to the...
    Replies
    6
    Views
    481
    Top Bottom