Can't play recorded TV files (1 Viewer)

[thekiwi]

Got a very weird problem playing "SOME" recorded TV files in Recorded TV

* Cant confirm, but appears those which are a "series" cant be played as opposed to one off recordinsg? Ive got the defaults for naming, btu maybe they are too long?
* Live TV plays perfectly OK. I can even view the live channel whilst the recording is being made. Cant play the recording afterwards, from live point or from beginning
* If I go to My Videos, and Ive got a link to my DVB Recordings, I can play the recordings OK.
* If I do a "one off" recording can play it straight away as well as later.

Ive attached debug files

 

[thekiwi]

Confirmed, that whenever I try and play a recording which is part of a "scheduled series - eg once everyt week, or some time every day) it cant be played by "My Recordings". If I do a one off recording (eg just a sinlge movie) it can be played OK.

The files themselves are OK, as all can be played directly from their respective folders.

 

[mm1352000]

Are you certain it is any series?
If you hadn't said any I'd have suspected the apostrophe (') in "America's Cup" is the issue...

 

[thekiwi]

Are you certain it is any series?
If you hadn't said any I'd have suspected the apostrophe (') in "America's Cup" is the issue...

Yea that's what I thought as well when I first noticed it, however series recordings for our "One News" doesnt play, and as a test I did a simple Kids programme which just had one word, and it too didnt work.

To confirm further have just done the following:
Did a "every day" recording for "Two and a Half Men".
Recording started, went into Recorded TV, file displays OK, click play and it pops up that the file cant be played.
Stopped the recording.
Went back to the Guide, and recorded it as a One Off.
Go back to Recorded TV, now two files show with the current one actively recording ... and it plays fine.

The only difference between the two files is their location, the one off recording is at
E:\Mediaportal\Recordings\Two And A Half Men - TV2 - 2013-09-16.ts

whilst the series based recording is at
E:\Mediaportal\Recordings\TV2\Two And A Half Men\Two And A Half Men - 2013-09-16 - S1014441 - E331964.ts

As mentioned these are just vthe defaults, but maybe the filename and folder setup is just too long for Mediaportal.

 

[mm1352000]

Well, if you look at the previous logs that you posted, the reason for the no-play seems to be either that TS reader is failing to play the file (but there is no TsReader log... which is confusing me a bit) or that MediaInfo is failing to properly read the file details:

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[2013-09-16 06:43:09,563] [Log ] [MPMain ] [INFO ] - MediaInfoWrapper.MediaInfoWrapper: Inspecting media : \\MEDIASERVER\DVB Recordings\Breakfast America's Cup Special\Breakfast America's Cup Special - 2013-09-16 - S1017592 - E10315506.ts
[2013-09-16 06:43:09,563] [Log ] [MPMain ] [INFO ] - MediaInfoWrapper.MediaInfoWrapper: Parse speed : 0.3
[2013-09-16 06:43:09,563] [Log ] [MPMain ] [INFO ] - MediaInfoWrapper.MediaInfoWrapper: FrameRate : 0
[2013-09-16 06:43:09,563] [Log ] [MPMain ] [INFO ] - MediaInfoWrapper.MediaInfoWrapper: Width : 0
[2013-09-16 06:43:09,563] [Log ] [MPMain ] [INFO ] - MediaInfoWrapper.MediaInfoWrapper: Height : 0
[2013-09-16 06:43:09,563] [Log ] [MPMain ] [INFO ] - MediaInfoWrapper.MediaInfoWrapper: AspectRatio : widescreen
[2013-09-16 06:43:09,563] [Log ] [MPMain ] [INFO ] - MediaInfoWrapper.MediaInfoWrapper: VideoCodec : [ ".png" ]
[2013-09-16 06:43:09,563] [Log ] [MPMain ] [INFO ] - MediaInfoWrapper.MediaInfoWrapper: Scan type :
[2013-09-16 06:43:09,563] [Log ] [MPMain ] [INFO ] - MediaInfoWrapper.MediaInfoWrapper: IsInterlaced : False
[2013-09-16 06:43:09,563] [Log ] [MPMain ] [INFO ] - MediaInfoWrapper.MediaInfoWrapper: VideoResolution : SD
[2013-09-16 06:43:09,563] [Log ] [MPMain ] [INFO ] - MediaInfoWrapper.MediaInfoWrapper: VideoDuration : 0
[2013-09-16 06:43:09,563] [Log ] [MPMain ] [INFO ] - MediaInfoWrapper.MediaInfoWrapper: AudioRate : 0
[2013-09-16 06:43:09,563] [Log ] [MPMain ] [INFO ] - MediaInfoWrapper.MediaInfoWrapper: AudioChannels : 0 [ "0.png" ]
[2013-09-16 06:43:09,563] [Log ] [MPMain ] [INFO ] - MediaInfoWrapper.MediaInfoWrapper: AudioCodec : [ ".png" ]
[2013-09-16 06:43:09,563] [Log ] [MPMain ] [INFO ] - MediaInfoWrapper.MediaInfoWrapper: HasAudio : False
[2013-09-16 06:43:09,563] [Log ] [MPMain ] [INFO ] - MediaInfoWrapper.MediaInfoWrapper: HasVideo : False
[2013-09-16 06:43:09,563] [Log ] [MPMain ] [INFO ] - MediaInfoWrapper.MediaInfoWrapper: HasSubtitles : False
[2013-09-16 06:43:09,563] [Log ] [MPMain ] [INFO ] - MediaInfoWrapper.MediaInfoWrapper: NumSubtitles : 0
[/collapse]

This could be share/location related.

 

[thekiwi]

Looks like its the length of the folder_filename combo causing it grief.

Ive just edited the defaults on the TV Server for Series to be:
%title%\%title% - %name%_%date%_%starthh%_%startmm%

since I dont need the Channel name, and NZ EPG doesnt give Series and Episodes.

This gives a series recording of
E:\Mediaportal\Recordings\Emmerdale\Emmerdale - _2013-09-16_12_30.ts

and that played firstpop.

 

[Benoire]

Sorry to drag this up from the depths, it appears that the default naming convention for series causes an issue with UNC shares that already have a storage path. I have a path that is\\media\recorded TV\ and coupled with the above information it appears that files often exceed the max file depth in Windows. RTSP doesn't have this issue so it is definitely a UNC issue.

Perhaps this needs to be clarified in the wiki somewhere so people are aware as it had me stumped this evening!

 

[mm1352000]

RTSP doesn't have this issue so it is definitely a UNC issue.

Ummm... I'm not sure that makes sense. The server deals with recordings. UNC vs. RTSP is a client-side concern. I think you should post logs.

 

[Benoire]

Okay

So what I meant was that if the client calls the recorded file via RTSP then it plays fine as I assume that the Server simply does the stream which the client connects to. If the client calls UNC it gets the absolute windows file path which in my case due to the server \\media\recorded TV\ will exceed the maximum file depth windows can access and therefore the client TSreader can't access the file hence the 0 figures for width, frame rate etc.

Make more sense?

 

[Vasilich]

according to http://msdn.microsoft.com/en-us/library/aa365247(VS.85).aspx#maxpath the max path length is 256 symbols if the trich with "\\?\" not used.
RTSP generates very short URLs that work always, but for UNC with long path the client may be not able to play it...

though in the log above the UNC path is much shorter than the limit.