Channels are showing only black window (1 Viewer)

badboyxx

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June 15, 2012
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I'm using Win7 x64, MP 1.4 with DD Cine C/T, DD CI Modul and Unicam v2.0 with Pay-TV from the provider Kabel BW. I installed my system completely from new and did all the settings (see TV-Server channels.jpg, TV-Server Tuner1.jpg, TV-Server Tuner2.jpg). I activated in TV-Server config the CAM, also in the DD config tool (see TV-Server TVcards.jpg, DD_tool.jpg). My provider activated also my smartcard again.
The channels TV8, Habertürk and TRT Türk are free-air-channels. The channels TV8 and Habertürk work well but TRT Türk not (see TV error.jpg). Why, this is a free-air channel. When I start a scrambled channel, MePo shows an error message "TimeShift could not start". In the CI Menu it shows me always "false smartcard" (n) (see CI Menu.jpg)
Digital Devices also checked my CI Modul and the CAM and reported me that everything is ok. When I try to watch the channels directly on my TV by the CI-Slot, everything works well.
Could it be that a setting is wrong? There are a few users which are using the same configuration and it works
 

Attachments

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  • TV-Server channels.jpg
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  • TV-Server Tuner1.jpg
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  • TV-Server Tuner2.jpg
    TV-Server Tuner2.jpg
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  • DD_tool.jpg
    DD_tool.jpg
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  • TV error.jpg
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  • CI Menu.jpg
    CI Menu.jpg
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mm1352000

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    Hello badboyxx

    The reason why TRT Turk doesn't work is that TV Server does not find the PMT. That means that TV Server is not finding the channel in the stream from your cable provider. I advise you to delete and rescan it.

    Also, I see that you are failing to tune encrypted channels like SHOW TURK, MAD TV, EURO STAR ... etc.
    I think that is a different issue to the TRT Turk issue.

    mm
     

    badboyxx

    Portal Pro
    June 15, 2012
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    Hello badboyxx

    The reason why TRT Turk doesn't work is that TV Server does not find the PMT. That means that TV Server is not finding the channel in the stream from your cable provider. I advise you to delete and rescan it.


    I did a channel rescan and it solved my problem with the channel TRT Türk.

    Also, I see that you are failing to tune encrypted channels like SHOW TURK, MAD TV, EURO STAR ... etc.
    I think that is a different issue to the TRT Turk issue.

    mm


    I created now new logs, I hope that somebody can help me :([DOUBLEPOST=1376946937][/DOUBLEPOST]The channel details are in the attachement for the encrypted channel Show Turk.

    I still get the message "wrong smartcard" in the CI Menu, I don't know why.
     

    Attachments

    • channel_details.jpg
      channel_details.jpg
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    mm1352000

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    I did a channel rescan and it solved my problem with the channel TRT Türk.
    Good. :)



    Also, I see that you are failing to tune encrypted channels like SHOW TURK, MAD TV, EURO STAR ... etc.

    I think that is a different issue to the TRT Turk issue.

    I created now new logs, I hope that somebody can help me :(

    We can always try to help... :)
    ...but in this case I'm afraid the news is not so good. Lets see what the logs are telling us:
    [collapse][2013-08-19 14:11:52,143] [Log ] [5 ] [INFO ] - Controller: StartTimeShifting SHOW TURK 218
    [2013-08-19 14:11:52,143] [Log ] [5 ] [INFO ] - Controller: epg stop
    [2013-08-19 14:11:52,143] [Log ] [5 ] [INFO ] - Controller: find free card for channel SHOW TURK
    [2013-08-19 14:11:52,143] [Log ] [5 ] [INFO ] - Controller: find card for channel SHOW TURK
    [2013-08-19 14:11:52,143] [Log ] [5 ] [INFO ] - Controller: got 1 tuning details for SHOW TURK
    [2013-08-19 14:11:52,143] [Log ] [5 ] [INFO ] - Controller: channel #1 DVBC:tv:UMKBW SHOW TURK Freq:426000 ONID:9999 TSID:221 SID:22109 PMT:0x321 FTA:False LCN:10000 SymbolRate:6900 Modulation:Mod256Qam
    [2013-08-19 14:11:52,143] [Log ] [5 ] [INFO ] - Controller: card:1 type:DvbIP cannot tune to channel
    [2013-08-19 14:11:52,143] [Log ] [5 ] [INFO ] - Controller: card:2 type:DvbS cannot tune to channel
    [2013-08-19 14:11:52,143] [Log ] [5 ] [INFO ] - Controller: card:3 type:DvbS cannot tune to channel
    [2013-08-19 14:11:52,143] [Log ] [5 ] [INFO ] - Controller: card:4 type:DvbC can tune to channel
    [2013-08-19 14:11:52,143] [Log ] [5 ] [INFO ] - Controller: card:5 type:DvbC can tune to channel
    [2013-08-19 14:11:52,143] [Log ] [5 ] [INFO ] - Controller: card:6 type:RadioWebStream cannot tune to channel
    [2013-08-19 14:11:52,143] [Log ] [5 ] [INFO ] - Controller: found 2 card(s) for channel
    [2013-08-19 14:11:52,143] [Log ] [5 ] [INFO ] - AdvancedCardAllocation.GetAvailableCardsForChannel took 1 msec
    [2013-08-19 14:11:52,143] [Log ] [5 ] [INFO ] - Controller: found 2 free card(s)
    [2013-08-19 14:11:52,143] [Log ] [5 ] [INFO ] - AdvancedCardAllocation.GetFreeCardsForChannel took 1 msec
    [2013-08-19 14:11:52,143] [Log ] [5 ] [DEBUG] - CardReservationBase.RequestCardTuneReservation: placed reservation with id=4, tuningdetails=DVBC:tv:UMKBW SHOW TURK Freq:426000 ONID:9999 TSID:221 SID:22109 PMT:0x321 FTA:False LCN:10000 SymbolRate:6900 Modulation:Mod256Qam
    [2013-08-19 14:11:52,143] [Log ] [5 ] [DEBUG] - CardReservationBase.RequestCardTuneReservation: placed reservation with id=5, tuningdetails=DVBC:tv:UMKBW SHOW TURK Freq:426000 ONID:9999 TSID:221 SID:22109 PMT:0x321 FTA:False LCN:10000 SymbolRate:6900 Modulation:Mod256Qam
    [2013-08-19 14:11:52,143] [Log ] [5 ] [INFO ] - Controller: card:4 type:DvbC users: 0
    [2013-08-19 14:11:52,143] [Log ] [5 ] [INFO ] - Controller: card:4 type:DvbC is available
    [2013-08-19 14:11:52,143] [Log ] [5 ] [INFO ] - Controller: card:5 type:DvbC users: 0
    [2013-08-19 14:11:52,143] [Log ] [5 ] [INFO ] - Controller: card:5 type:DvbC is available
    [2013-08-19 14:11:52,143] [Log ] [5 ] [INFO ] - Controller: try max 2 of 2 cards for timeshifting
    [2013-08-19 14:11:52,143] [Log ] [5 ] [DEBUG] - CardReservationBase: tvcard=4, user=setuptv, dbChannel=218, ticket=4, tunestate=Tuning, stopstate=Idle
    [2013-08-19 14:11:52,143] [Log ] [5 ] [INFO ] - card: CardTune 4 SHOW TURK setuptv:4:-1
    [2013-08-19 14:11:52,143] [Log ] [5 ] [INFO ] - card: Tune on card 4 to subchannel SHOW TURK
    [2013-08-19 14:11:52,143] [Log ] [5 ] [DEBUG] - card: user: setuptv:4:-1 tune DVBC:tv:UMKBW SHOW TURK Freq:426000 ONID:9999 TSID:221 SID:22109 PMT:0x321 FTA:False LCN:10000 SymbolRate:6900 Modulation:Mod256Qam
    [2013-08-19 14:11:52,159] [Log ] [5 ] [DEBUG] - TimeShifter.OnBeforeTune: resetting audio/video events
    [2013-08-19 14:11:52,159] [Log ] [5 ] [INFO ] - dvbc: Tune:DVBC:tv:UMKBW SHOW TURK Freq:426000 ONID:9999 TSID:221 SID:22109 PMT:0x321 FTA:False LCN:10000 SymbolRate:6900 Modulation:Mod256Qam
    [2013-08-19 14:11:52,159] [Log ] [5 ] [INFO ] - dvb:confused:ubmiting tunerequest Channel:confused:HOW TURK subChannel:-1
    [2013-08-19 14:11:52,159] [Log ] [5 ] [INFO ] - dvb:Getting new subchannel
    [2013-08-19 14:11:52,159] [Log ] [5 ] [INFO ] - dvb:GetNewSubChannel:0 #0
    [2013-08-19 14:11:52,159] [Log ] [5 ] [INFO ] - TvDvbChannel ctor new subchIndex:0
    [2013-08-19 14:11:52,159] [Log ] [5 ] [INFO ] - card: AddTuneEvent card: 4 / subch: 0
    [2013-08-19 14:11:52,159] [Log ] [5 ] [INFO ] - dvb:confused:ubmit tunerequest size:1 new:0
    [2013-08-19 14:11:52,159] [Log ] [5 ] [INFO ] - subch:0 OnBeforeTune
    [2013-08-19 14:11:52,159] [Log ] [5 ] [INFO ] - dvb:confused:ubmit tunerequest calling put_TuneRequest
    [2013-08-19 14:11:52,159] [Log ] [5 ] [INFO ] - dvb:confused:ubmit tunerequest done calling put_TuneRequest
    [2013-08-19 14:11:52,159] [Log ] [5 ] [INFO ] - subch:0 OnAfterTune
    [2013-08-19 14:11:52,159] [Log ] [5 ] [INFO ] - RunGraph
    [2013-08-19 14:11:52,159] [Log ] [5 ] [INFO ] - subch:0 OnGraphStart
    [2013-08-19 14:11:52,159] [Log ] [5 ] [INFO ] - dvb: RunGraph
    [2013-08-19 14:11:52,409] [Log ] [5 ] [INFO ] - dvb: LockInOnSignal ok
    [2013-08-19 14:11:52,409] [Log ] [5 ] [INFO ] - subch:0 OnGraphStarted
    [2013-08-19 14:11:52,409] [Log ] [5 ] [INFO ] - subch:0 SetupPmtGrabber:pid 321 sid:565D
    [2013-08-19 14:11:52,409] [Log ] [5 ] [INFO ] - subch:0 set pmt grabber pmt:321 sid:565D
    [2013-08-19 14:11:52,409] [Log ] [5 ] [DEBUG] - TimeShifter.OnAfterTune: resetting audio/video time
    [2013-08-19 14:11:52,409] [Log ] [5 ] [DEBUG] - WaitForPMT: Waiting for PMT 321
    [2013-08-19 14:11:52,627] [Log ] [15 ] [INFO ] - subch:0 OnPMTReceived() pmt:321 ran:True dynamic:False
    [2013-08-19 14:11:52,627] [Log ] [5 ] [DEBUG] - WaitForPMT: Found PMT after 0,2184004 seconds.
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - subch:0 SendPmt:565D 565D FFFFFFFF 7
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - Decode pmt
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - descr1 len:6 9 4 9 8e fe 60
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - Set descriptor data with length 7
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - subch:0 SendPMT version:7 len:73 22109
    [2013-08-19 14:11:52,627] [Log ] [5 ] [DEBUG] - Digital Devices:--> Setting service id 22109 for decrypting returned 0
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - subch:0 cam flags:True
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - subch:0 SetMpegPidMapping
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - subch:0 pid:32C pcr
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - subch:0 pid:321 pmt
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - subch:0 pid:322 video type:MPEG-2
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - subch:0 map pid:322 video type:MPEG-2
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - subch:0 pid:323 audio lang: type:MPEG-2
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - subch:0 map pid:323 audio lang: type:MPEG-2
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - subch:0 pid:324 audio lang: type:MPEG-2
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - subch:0 pid:325 audio lang: type:MPEG-2
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - subch:0 pid:326 audio lang: type:MPEG-2
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - subch:0 pid:32A teletext type:6
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - subch:0 map pid:32A teletext type:6
    [2013-08-19 14:11:52,627] [Log ] [5 ] [DEBUG] - OnPMTReceived: MDAPI disabled. Possible reasons are _mdplugs=null or provider not listed
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - subch:0 stop tif
    [2013-08-19 14:11:52,627] [Log ] [5 ] [DEBUG] - WaitForPmt: PMT handling took 0 seconds.
    [2013-08-19 14:11:52,627] [Log ] [5 ] [DEBUG] - card: Tuner locked: True
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - **************************************************
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - ***** SIGNAL LEVEL: 100, SIGNAL QUALITY: 100 *****
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - **************************************************
    [2013-08-19 14:11:52,627] [Log ] [5 ] [DEBUG] - card: tuned user: setuptv subchannel: 0
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - user:setuptv add
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - card2:setuptv 4 0
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - Controller: delete timeshift files G:\TimeShift\live4-0.ts
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - Controller: epg stop
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - card: StartTimeShifting 4 G:\TimeShift\live4-0.ts
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - card: CAM enabled : True
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - subch:0 SetTimeShiftFileName:G:\TimeShift\live4-0.ts
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - Set video / audio observer
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - subch:0 SetTimeShiftFileName fill in pids
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - subch:0-0 tswriter StartTimeshifting...
    [2013-08-19 14:11:52,643] [Log ] [5 ] [INFO ] - card: WaitForFile - waiting _eventAudio & _eventVideo
    [2013-08-19 14:12:07,650] [Log ] [5 ] [INFO ] - card: WaitForFile - no audio was found after 15,0072263 seconds
    [2013-08-19 14:12:07,650] [Log ] [5 ] [INFO ] - card: WaitForFile - audio and video stream is scrambled
    [2013-08-19 14:12:07,650] [Log ] [5 ] [INFO ] - card Digital Devices DVB-C Tuner 1: StopTimeShifting user:setuptv sub:0
    [2013-08-19 14:12:07,650] [Log ] [5 ] [DEBUG] - card not IDLE - removing user: setuptv
    [2013-08-19 14:12:07,650] [Log ] [5 ] [DEBUG] - usermanagement.RemoveUser: setuptv, subch: 0 of 1, card: 4
    [2013-08-19 14:12:07,650] [Log ] [5 ] [INFO ] - user:setuptv remove
    [2013-08-19 14:12:07,650] [Log ] [5 ] [INFO ] - subch:0-0 tswriter StopTimeshifting...
    [2013-08-19 14:12:07,650] [Log ] [5 ] [INFO ] - tvcard:FreeSubChannel: subchannels count 1 subch#0
    [2013-08-19 14:12:07,650] [Log ] [5 ] [INFO ] - DVB subch:0 Decompose()
    [2013-08-19 14:12:07,650] [Log ] [5 ] [INFO ] - FreeSubChannel CA: freeing sub channel : 0
    [2013-08-19 14:12:07,650] [Log ] [5 ] [INFO ] - tvcard:FreeSubChannel : no subchannels present, pausing graph
    [2013-08-19 14:12:07,650] [Log ] [5 ] [INFO ] - dvb:confused:topGraph called
    [2013-08-19 14:12:07,650] [Log ] [5 ] [INFO ] - tvcard:FreeAllSubChannels
    [2013-08-19 14:12:07,650] [Log ] [5 ] [INFO ] - dvb:confused:topGraph
    [2013-08-19 14:12:07,650] [Log ] [5 ] [INFO ] - dvb:confused:topGraph called
    [2013-08-19 14:12:07,650] [Log ] [5 ] [INFO ] - tvcard:FreeAllSubChannels
    [2013-08-19 14:12:07,650] [Log ] [5 ] [INFO ] - dvb:confused:topGraph filterstate already stopped, returning.[/collapse]

    So, the key lines are here...
    This line shows that TV Server is expecting the channel to be encrypted (not free-to-air):
    [2013-08-19 14:11:52,159] [Log ] [5 ] [INFO ] - dvbc: Tune:DVBC:tv:UMKBW SHOW TURK Freq:426000 ONID:9999 TSID:221 SID:22109 PMT:0x321 FTA:False LCN:10000 SymbolRate:6900 Modulation:Mod256Qam

    These lines show that the channel video/audio information (PMT) was received, and that the channel really is encrypted:
    [2013-08-19 14:11:52,409] [Log ] [5 ] [INFO ] - subch:0 set pmt grabber pmt:321 sid:565D
    [2013-08-19 14:11:52,409] [Log ] [5 ] [DEBUG] - TimeShifter.OnAfterTune: resetting audio/video time
    [2013-08-19 14:11:52,409] [Log ] [5 ] [DEBUG] - WaitForPMT: Waiting for PMT 321
    [2013-08-19 14:11:52,627] [Log ] [15 ] [INFO ] - subch:0 OnPMTReceived() pmt:321 ran:True dynamic:False
    [2013-08-19 14:11:52,627] [Log ] [5 ] [DEBUG] - WaitForPMT: Found PMT after 0,2184004 seconds.
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - subch:0 SendPmt:565D 565D FFFFFFFF 7
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - Decode pmt
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - descr1 len:6 9 4 9 8e fe 60
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - Set descriptor data with length 7
    [2013-08-19 14:11:52,627] [Log ] [5 ] [INFO ] - subch:0 SendPMT version:7 len:73 22109

    This line shows that TV Server asked the DD tuner driver to tell the CI/CAM to start decrypting service 22109:
    [2013-08-19 14:11:52,627] [Log ] [5 ] [DEBUG] - Digital Devices:--> Setting service id 22109 for decrypting returned 0
    We can see that this is the correct service ID from the previous lines. The "returned 0" part means that there was no error in communicating with the CAM.

    Finally, we see that the channel seems to remain encrypted even after waiting 15 seconds for the CAM to start decrypting:
    [2013-08-19 14:11:52,643] [Log ] [5 ] [INFO ] - card: WaitForFile - waiting _eventAudio & _eventVideo
    [2013-08-19 14:12:07,650] [Log ] [5 ] [INFO ] - card: WaitForFile - no audio was found after 15,0072263 seconds
    [2013-08-19 14:12:07,650] [Log ] [5 ] [INFO ] - card: WaitForFile - audio and video stream is scrambled

    So, from TV Server's perspective there is no problem. Settings are good. Decrypting should have worked... but it didn't, and we can't see why.
    What is the problem?
    Well, if the CAM works in your TV and can decrypt these same channels then we might guess that there is no problem with the CAM, smartcard or subscription entitlements.
    The problem could be compatibility with the DD CI/driver... but when I've seen compatibility issues in the past, even free channels don't work while the CAM is plugged in.
    I have three suggestions:

    1. Check that the CAM menu is working in MediaPortal, and check for messages in the CAM. To do this, start watching HABERTURK and then access the actions menu:
    http://wiki.team-mediaportal.com/1_...TV/1_Watch_Live_TV/Fullscreen_TV/Actions_Menu
    You should see a CAM menu option.

    2. Maybe the problem is that the CAM/smartcard need to receive updated entitlements. To do this, start watching HABERTURK and then call your provider and ask them to send the activation again. Keep timeshifting with HABERTURK for at least half an hour while the activation is being sent.

    3. Try other software to see if decrypting will work.

    mm
     
    Last edited:

    badboyxx

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    1. Check that the CAM menu is working in MediaPortal, and check for messages in the CAM. To do this, start watching HABERTURK and then access the actions menu:

    http://wiki.team-mediaportal.com/1_...TV/1_Watch_Live_TV/Fullscreen_TV/Actions_Menu

    You should see a CAM menu option.


    When I tune HABERTURK on, I get no CAM menu option. But when I turn SHOW TURK on, the CAM menu appears but with the message "bad smartcard!". All the other informations like CAM software, parental lock ... are shown. I hope you mean this.


    2. Maybe the problem is that the CAM/smartcard need to receive updated entitlements. To do this, start watching HABERTURK and then call your provider and ask them to send the activation again. Keep timeshifting with HABERTURK for at least half an hour while the activation is being sent.


    It didn't help :(


    3. Try other software to see if decrypting will work.


    Now I will give DVBViewer a try.
     

    mm1352000

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    When I tune HABERTURK on, I get no CAM menu option.
    The name of the option is "open CI menu". You might have to scroll down in the list.

    But when I turn SHOW TURK on, the CAM menu appears but with the message "bad smartcard!".
    Ahhhh! I forgot you mentioned this in your first post. So, it is clear that the CAM is not happy with the smartcard. That is why the channels will not decrypt.

    Are you sure the smartcard is inserted the right way up?
    Have you tried to remove and reinsert the smartcard, or remove and reinsert the CAM?
    When you used the CAM with the TV, was it exactly the same CAM with exactly the same smartcard?


    2. Maybe the problem is that the CAM/smartcard need to receive updated entitlements. To do this, start watching HABERTURK and then call your provider and ask them to send the activation again. Keep timeshifting with HABERTURK for at least half an hour while the activation is being sent.




    It didn't help :(
    Okay - don't worry about this. Now we know the CAM is not happy with the smartcard for other reasons.




    3. Try other software to see if decrypting will work.

    Now I will give DVBViewer a try.

    It will make no difference. The issue is between the CAM and the smartcard. Please try to reinsert the smartcard and reinsert the CAM.
     

    badboyxx

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    Are you sure the smartcard is inserted the right way up?
    Have you tried to remove and reinsert the smartcard, or remove and reinsert the CAM?
    When you used the CAM with the TV, was it exactly the same CAM with exactly the same smartcard?


    Yes it is the same hardware and I put it in the same direction into the CI Modul like the CI slot in the TV.


    The issue is between the CAM and the smartcard. Please try to reinsert the smartcard and reinsert the CAM.


    I tried it several times and it didn't help.
     

    mm1352000

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    Are you sure the smartcard is inserted the right way up?
    Have you tried to remove and reinsert the smartcard, or remove and reinsert the CAM?
    When you used the CAM with the TV, was it exactly the same CAM with exactly the same smartcard?


    Yes it is the same hardware and I put it in the same direction into the CI Modul like the CI slot in the TV.
    Okay. :)


    The issue is between the CAM and the smartcard. Please try to reinsert the smartcard and reinsert the CAM.


    I tried it several times and it didn't help.
    :(
    I can only guess that the CI slot is not supplying enough power for the CAM... or something strange like that. I think you need to take this issue back to Digital Devices because there is absolutely nothing we can do about it. It is not a problem with TV Server; rather, I think it is a problem at the hardware or driver level...
     

    badboyxx

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    :(
    I can only guess that the CI slot is not supplying enough power for the CAM... or something strange like that. I think you need to take this issue back to Digital Devices because there is absolutely nothing we can do about it. It is not a problem with TV Server; rather, I think it is a problem at the hardware or driver level...


    Digital Devices checked the CI Modul and the CAM and they told me that after 2 days testing everything works well and also that the problem is not the DD hardware. I don't know what to do now.
     

    mm1352000

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    Digital Devices checked the CI Modul and the CAM and they told me that after 2 days testing everything works well and also that the problem is not the DD hardware.
    You mean you sent the CAM and smartcard to them for testing, and they could decrypt your channels?

    I don't know what to do now.
    Well, I'm sorry but there is nothing we can do. This problem is outside our control. I'd be interested to hear your results from DVBViewer if you're able to try it, but I expect the problem will be the same.
     

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