Database unavailable - DatabaseUnavailableUnclassified (1 Viewer)

petit-pere

Portal Member
November 26, 2008
18
0
Home Country
France France
TV-Server Version: 2.0
MediaPortal Version: MP 1.0 RC3 / MySql 5.0.51b database
MediaPortal Skin: Blue 3
Windows Version: XP SP2
CPU Type:
HDD: Maxtor 150 Gb
Memory: 2 Gb
Motherboard: ASUS M2N
Video Card: Geforce 8500GT
Video Card Driver:
Sound Card: Soundmax
Sound Card AC3:
Sound Card Driver:
1. TV Card: Nova T-500
1. TV Card Type: DVB-T
1. TV Card Driver:
2. TV Card:
2. TV Card Type:
2. TV Card Driver:
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec:
MPEG2 Audio Codec: Fraunhofer
h.264 Video Codec:
Satelite/CableTV Provider: TNT (no satelite, no cable, no internet TV)
HTPC Case:
Cooling:
Power Supply:
Remote:
TV: Samsung flat screen 92"
TV - HTPC Connection: HDMI

Hi,

Since a couple of days, MP can't reach the database although there is no obvious reason to it.

This happens when I try to turn the TV ON. MP then asks to change the server.

I found this error in the error.log file yesterday.

[TVService]: Exception :Error: DatabaseUnavailableUnclassified
Gentle.Common.GentleException: The database backend (provider MySQL) could not be reached.
Check the connection string: Server=FALBALA;Database=MpTvDbRC2;User ID=root;Password=MediaPortal;charset=utf8;Connection Timeout=300; ---> System.Net.Sockets.SocketException: [...]


Complete Error log zip file attached.

I hope this makes sense to you ...

Anyway thx for your help.

pp

EDIT: FILE ATTACHED - sorry for the miss
 

Marvman

Retired Team Member
  • Premium Supporter
  • November 14, 2007
    1,163
    735
    Bavaria
    Home Country
    Germany Germany
    Hi,

    check your gentle.config file in MP config folder (C:\Documents and Settings\All Users\Application Data\Team MediaPortal\MediaPortal)

    Check the rights of the file and folder, MP tries to create or modify the gentle.config but it can't.
     

    petit-pere

    Portal Member
    November 26, 2008
    18
    0
    Home Country
    France France
    Thanks for your answer Marvman.

    There is no gentle.config file in the sub-folder MediaPortal of (C:\Documents and Settings\All Users\Application Data\Team MediaPortal)

    But there is one in the sub-folder MediaPortal TV Server.

    So I copied it to the sub-folder MediaPortal, but it doesn't solve the problem.

    I checked the rights as you suggested: but no rights can be set as there is only one user defined and it has admin rights, so it should not be a problem.

    I also freed some space on the HDD, but this was not an issue anyway.

    Could you please confirm the sub-folder in which the gentle.config must be present?

    Any other ideas are welcome Marvman ... Thx for your help.
     

    petit-pere

    Portal Member
    November 26, 2008
    18
    0
    Home Country
    France France
    I found this thread during my researches for solving the problem which is what happens with my MP

    here

    unfortunatly I am quite sure I have TVE2.

    Any ideas?

    Thanks
     

    Marvman

    Retired Team Member
  • Premium Supporter
  • November 14, 2007
    1,163
    735
    Bavaria
    Home Country
    Germany Germany
    Hi petit-pere,

    ok, i read the logs again, and that's smells like problems :)

    I think your installation is corrupted, you use an old MP Version and maybe TVE2 AND TVE3, some strange error occurs.

    Controller: sorry, master/slave server setups are not supported. Since there is already another server in the db, we exit here.

    My suggestion would be to delete ALL and reinstall MP 1.0 + TVE3
     

    petit-pere

    Portal Member
    November 26, 2008
    18
    0
    Home Country
    France France
    Hi Marvman,

    I did a clean installation of the version 1.0 final with the TV server shipped with the package ... and it works!

    Vielen Dank für deine wertvolle Hilfe.

    pp
     

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