- March 10, 2006
- 4,434
- 1,897
- Moderator
- #581
PS:how export the log files?
It is in your mediaportal log file folder.
On XP for example this is "C:\Documents and Settings\All Users\Application Data\Team MediaPortal\MediaPortal\log", but if you go to your Start Menu items for MediaPortal there is a shortcut in there to jump straight to the user folder, inwhich you will find the 'log' folder.
Zip up the MP-TVSeries.log file and attach to your post, that will contain all the info needed (provided you ran the failed import with the debug mode enabled in MP-TVSeries configuration options, aka the drop down option as Inker explained).
And sure you can rename all your files to fix it, but at this point I'm curious as well as to why it is failing for you. Helping you might help somebody else as well in the future with the same problem, so if you don't mind let's try to solve it.