[solved] - Initital testing with second client - cannot play recorded TV | Page 3

Discussion in 'General' started by Digsy, September 28, 2018.

  1. HTPCSourcer
    • Team MediaPortal
    • Administrator

    HTPCSourcer MP2 Product Manager

    Joined:
    May 16, 2008
    Messages:
    10,745
    Likes Received:
    1,125
    Gender:
    Male
    Ratings:
    +2,408 / 22
    Home Country:
    Germany Germany
    Show System Specs
    Did you ever post a server log?


     
  2. Google AdSense Guest Advertisement



    to hide all adverts.
  3. Digsy

    Digsy Portal Pro

    Joined:
    August 29, 2018
    Messages:
    174
    Likes Received:
    11
    Gender:
    Male
    Ratings:
    +19 / 1
    Home Country:
    Great Britain (UK) Great Britain (UK)
    Show System Specs
    Maybe you are right - I think we are getting close to a solution :)

    While you were thinking I moved my recordings folder to my NAS and re-pointed my TV Server to it, Now it works. :)

    Question is... Is this just because my client can access my NAS without needing network credentials, or because my Recordings folder is now defined by a UNC path? All my other media which did play fine on all clients is in libraries defined by UNC paths, so I think you are onto something.

    I will move my Recordings folder back to my server machine and set it up with a UNC path and report back.
     
  4. Digsy

    Digsy Portal Pro

    Joined:
    August 29, 2018
    Messages:
    174
    Likes Received:
    11
    Gender:
    Male
    Ratings:
    +19 / 1
    Home Country:
    Great Britain (UK) Great Britain (UK)
    Show System Specs
    Fixed it! It was a combination of three things.

    1) My recordings folder had to be manually shared from within Windows.
    2) I had to set up the path to the Recordings folder in TV Configuration using a UNC path.
    3) I had to provide network credentials that have a username AND a password - a username alone would not work.

    Allowing the Media Portal UPnP Renderers within the Homegroup settings was not required, I have now blocked them again and everything is still working.

    So big thanks to @HTPCSourcer for cracking this, but now I really have to ask.... How on earth, as an end user, was I supposed to know about any of this? :confused: Not one of these settings is "default". OK, in hindsight some of them may seem obvious, but setting the path to the recordings folder using a UNC path certainly wasn't.
     
  5. BlueMax1916
    • Super User

    BlueMax1916 Super User

    Joined:
    January 29, 2007
    Messages:
    689
    Likes Received:
    61
    Ratings:
    +123 / 1
    Home Country:
    Germany Germany
    Show System Specs
    Hi,



    from the MP2 Wiki:

    See chapter named 'Setting the recordings folder(s)' nearly at the end of this page -> Tv Engine Setup

    Cheers

    Blue Max
     
  6. Digsy

    Digsy Portal Pro

    Joined:
    August 29, 2018
    Messages:
    174
    Likes Received:
    11
    Gender:
    Male
    Ratings:
    +19 / 1
    Home Country:
    Great Britain (UK) Great Britain (UK)
    Show System Specs
    Come now, @BlueMax1916 :) This has nothing to do with specifically wanting to delete recordings from the client. Playing recorded TV wouldn't work at all unless I went through all those steps - and using UNC paths its more that a "hint", or "probably". As far as I can see it is an absolutely mandatory requirement, unless there is something specifically odd about my system.

    But taking your suggestion that I should have read the manual ;) I would suggest that it should at least say something more like "if you want to watch recorded TV on a different client, then you must use UNC paths, you must share the folder first, and you must provide a network username and password."
     
  7. ge2301
    • Team MediaPortal

    ge2301 MP2 Design

    Joined:
    January 11, 2014
    Messages:
    6,216
    Likes Received:
    1,565
    Gender:
    Male
    Occupation:
    Automotive Industry
    Location:
    Stuttgart (But living abroad)
    Ratings:
    +2,355 / 2
    Home Country:
    Germany Germany
    I think you can update the wiki ;) If I’m not wrong everybody has access rights. There are definitely some gaps in the wiki and MP2 needs to be more end user oriented. It should work in most situations without fiddeling around in the settings and searching in forum. The discussions help at least to identify the weak points :)
     
    • Agree Agree x 1
  8. Digsy

    Digsy Portal Pro

    Joined:
    August 29, 2018
    Messages:
    174
    Likes Received:
    11
    Gender:
    Male
    Ratings:
    +19 / 1
    Home Country:
    Great Britain (UK) Great Britain (UK)
    Show System Specs
    One final thing. I'll put it in here because I think it must be related somehow but I have no idea how or why, and sorry I don't have logs for reasons which will become clear:

    At pretty much the same moment that I fixed the recorded TV issue, the MP2 install on my tablet broke big time. I can't remember the exact sequence of events but I think it went something like:
    1) Tablet client suddenly reverted to the default skin (it was in WMC).
    2) Tablet client lost connection to the server and would not "see" the server again until the tablet was rebooted (might have been a wifi issue).
    3) Tablet MP2 client then started up in default skin, then changed to the WMC skin once it auto-logged in as my default user, but then froze until the server was stopped and restarted again.
    4) I fiddled with this for a while before uninstalling (including deleting the folder in Program Data - hence no logs) and re-installed.
    5) MP2 started up in the default skin and then allowed me to change to the WMC skin but would not auto log in as my default user.
    6) When the client was closed and re-opened it was back in the default skin again.
    7) By this time I had an idea it might be something to do with user management, so I switched off auto login and "Enable User Logins and Restrictions".
    8) Re-select the WMC skin.
    9) Re-attach to the server.

    ...now everything seems to be OK, but as a result I have also turned off user management on my NUC client and my main server machine. This has also fixed the issue I was having with the video player not remembering its effect changer settings.

    No idea what it was but I guess it must have been server side as the problem survived a fresh install of the client on my tablet, but oddly it didn't affect my NUC client at all.

    If it happens again I will grab some logs and post a bug report.
     
  9. HTPCSourcer
    • Team MediaPortal
    • Administrator

    HTPCSourcer MP2 Product Manager

    Joined:
    May 16, 2008
    Messages:
    10,745
    Likes Received:
    1,125
    Gender:
    Male
    Ratings:
    +2,408 / 22
    Home Country:
    Germany Germany
    Show System Specs
    The underlying explanation is that TV is a plug-in that we use ( with minor adjustments) as a package from MP1. Standard paths used to work in the past as RTSP streams but something may have changed in the meantime.

    Indeed the TV Config displays as version 1.20, the current latest MP1 release. Therefore the Wiki refers to the MP1 section for setting up TV. However, some of the entries don't work in MP2, and some things are different. It is not reasonably possible to adjust the TV GUI accordingly. That said it seems that new users tend to immediately use UNC paths or we would constantly have similar threads. I am using UNC paths for years now and haven't touched this setting ever since. That's probably the reason why I wasn't remembering the importance of this point.

    This Wiki section is not well readable and would support a redo. I would simply refer to the respective MP1 section but list the few important points to follow for MP2. , e.g. the use of UNC paths and the "to be ignored" sections in the config
     
    Last edited: October 8, 2018
    • Thank You! Thank You! x 1
  10. Lehmden
    • Premium Supporter

    Lehmden Retired Team Member

    Joined:
    December 17, 2010
    Messages:
    11,860
    Likes Received:
    2,147
    Gender:
    Male
    Location:
    Lehmden
    Ratings:
    +3,619 / 28
    Home Country:
    Germany Germany
    Show System Specs
    HI.
    In general it's always better to use UNC path in multiseat environment, always and everywhere. But it is not a "must", at least as long as you don't want to allow file deletion...

    This is not the normal behavior. Only to delete recordings (or any other media) it is necessary to use UNC path... This is because the server did not have the rights to delete files as it is running on lower privileges than an average user for security reasons. The playback itself is handled by the server only, so the server is the only part that needs to access the files. If you can not watch TV on a client, then something is not as it should be but it is definitely not solely due to the drive letter usage.
    If the UNC usage cures your issue it must have another root cause but not the usage of drive letters...

    Once again to be absolutely clear... It is not necessary to use UNC path if you want to watch TV (or any other media) in a multiseat environment. If this did not work, then something else is wrong on your system. As simple as that. Don't change the WIki in this direction, as it simply is not true. MP2 is using drive letters since many years for recording and timeshift folders now. And all of a sudden it should be impossible that this is working???? Come now ;) I've used MP2 for more than 4 years now (from Alpha state up to now) as my main TV system. I could always watch Live TV on other clients, also I used drive letters until I started to experiment with Kodi (Kodi needs SMB shares to work) some month ago...

    If you really want to change the Wiki you may add the advantages of UNC path on a more prominent place. But telling it is a must simply is wrong.
     
  11. HTPCSourcer
    • Team MediaPortal
    • Administrator

    HTPCSourcer MP2 Product Manager

    Joined:
    May 16, 2008
    Messages:
    10,745
    Likes Received:
    1,125
    Gender:
    Male
    Ratings:
    +2,408 / 22
    Home Country:
    Germany Germany
    Show System Specs
    The Wiki is not meant to be a scientific paper, so if the use of UNC avoids issues, then it's the right thing to do.

    Who knows, maybe something has changed. Did you test the behavior with the latest release?
     
Loading...

Users Viewing Thread (Users: 0, Guests: 0)

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice
  • About The Project

    The vision of the MediaPortal project is to create a free open source media centre application, which supports all advanced media centre functions, and is accessible to all Windows users.

    In reaching this goal we are working every day to make sure our software is one of the best.

             

  • Support MediaPortal!

    The team works very hard to make sure the community is running the best HTPC-software. We give away MediaPortal for free but hosting and software is not for us.

    Care to support our work with a few bucks? We'd really appreciate it!