Installation Probs with WIN 10 64-bit (1 Viewer)


Portal Member
October 4, 2015
Germany Germany

there's still an error occuring while trying to install MP2 Summer 2015 Update 1 or the latest Snapshot on my WIN10 64-bit system. Please have a look on it. LOG files are included.



Development Group
  • Team MediaPortal
  • February 27, 2011
    United Kingdom United Kingdom
    Country flag
    This is from memory as I'm not at a Win10 machine right now but this might work:

    - Extract the ZIP
    - Find MP2-Setup.exe
    - Right click, do "Run as administrator"

    You will get a popup that says Windows refuses to run the application because it's not trusted. On the left is a details link which expands the pop up and gives you the option "Run anyway".


    Lead Dev MP2
  • Team MediaPortal
  • March 24, 2007
    Germany Germany
    Country flag
    The DX9 setup is also failing for you:
    [2030:1D90][2015-10-15T22:20:20]i338: Acquiring package: directx9, payload: directx9, download from:
    [0F0C:23CC][2015-10-15T22:20:20]i305: Verified acquired payload: directx9 at path: C:\ProgramData\Package Cache\.unverified\directx9, moving to: C:\ProgramData\Package Cache\3c8243734cf43dd7bb2332ba05b58ccacfa4377c\dxwebsetup.exe.
    [0F0C:23CC][2015-10-15T22:20:21]i304: Verified existing payload: MainPackage at path: C:\ProgramData\Package Cache\{93D52AA4-8988-4926-BE92-E889F30EE3A6}v2.0.0.1509\MP2-Setup.msi.
    [0F0C:23D0][2015-10-15T22:20:21]i301: Applying execute package: directx9, action: Install, path: C:\ProgramData\Package Cache\3c8243734cf43dd7bb2332ba05b58ccacfa4377c\dxwebsetup.exe, arguments: '"C:\ProgramData\Package Cache\3c8243734cf43dd7bb2332ba05b58ccacfa4377c\dxwebsetup.exe" /q'
    [0F0C:23D0][2015-10-15T22:20:22]e000: Error 0xfffffff7: Process returned error: 0xfffffff7
    [0F0C:23D0][2015-10-15T22:20:22]e000: Error 0xfffffff7: Failed to execute EXE package.
    [2030:17B4][2015-10-15T22:20:22]e000: Error 0xfffffff7: Failed to configure per-machine EXE package.
    [2030:17B4][2015-10-15T22:20:22]i319: Applied execute package: directx9, result: 0xfffffff7, restart: None
    [2030:17B4][2015-10-15T22:20:22]e000: Error 0xfffffff7: Failed to execute EXE package.

    Can you try to download the web setup and run it manually?


    Portal Pro
    January 27, 2012
    Country flag
    Did you try to install the full installer and it failed?
    or did you try to use the webinstaller and that failed.
    You must use the full installer.

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