[Bug] MediaPortal crashing intermittently when interacting with the TV Guide (2 Viewers)

[Sebastiii]

I didn't use EPG didn't work very well for me, so i can't test it
When i have try xmltv (but was a pain too) i didn't notice crash here (but last time i have try was on 1.3.0 / 1.4.0).

 

[Andy_113]

Hi,

Still no further in finding the cause for the crashing. I've included more log files don't know if they'll help or not.

 

[mm1352000]

Hmmm, have you tried using a different skin? I use Default Wide; you use Titan...

 

[Andy_113]

yet more logs, this is one with both titan and default wide.

 

[Andy_113]

i've gone through the logs from several crashes with different skins and the same error occurs in each:

Titan Theme:

[2013-12-09 23:02:08,390] [Log ] [MPMain ] [DEBUG] - Window: TvPlugin.TVProgramInfo deinit
[2013-12-09 23:02:08,395] [Log ] [MPMain ] [DEBUG] - TextureManager: CleanupThumbs()

Here > [2013-12-09 23:02:08,407] [Log ] [MPMain ] [WARN ] - GUIWindow:OnWindowLoaded: 'C:\ProgramData\Team MediaPortal\MediaPortal\Skin\Titan\mytvguide.xml' is missing control id 98 (window property: videoBackground)

Here > [2013-12-09 23:02:08,417] [Log ] [MPMain ] [WARN ] - GUIWindow:OnWindowLoaded: 'C:\ProgramData\Team MediaPortal\MediaPortal\Skin\Titan\mytvguide.xml' is missing control id 98 (window property: videoBackground)

[2013-12-09 23:02:08,422] [Log ] [MPMain ] [DEBUG] - DialogWindow: TvPlugin.TVGuide init


And again with Default Wide Theme:

[2013-12-09 23:20:45,476] [Log ] [MPMain ] [DEBUG] - Window: TvPlugin.TVProgramInfo deinit
[2013-12-09 23:20:45,477] [Log ] [MPMain ] [DEBUG] - TextureManager: CleanupThumbs()

Here > [2013-12-09 23:20:45,489] [Log ] [MPMain ] [WARN ] - GUIWindow:OnWindowLoaded: 'C:\ProgramData\Team MediaPortal\MediaPortal\Skin\DefaultWide\mytvguide.xml' is missing control id 98 (window property: videoBackground)
Here > [2013-12-09 23:20:45,490] [Log ] [MPMain ] [WARN ] - GUIWindow:OnWindowLoaded: 'C:\ProgramData\Team MediaPortal\MediaPortal\Skin\DefaultWide\mytvguide.xml' is missing control id 99 (window property: videoWindow)
Here > [2013-12-09 23:20:45,496] [Log ] [MPMain ] [WARN ] - GUIWindow:OnWindowLoaded: 'C:\ProgramData\Team MediaPortal\MediaPortal\Skin\DefaultWide\mytvguide.xml' is missing control id 98 (window property: videoBackground)
Here > [2013-12-09 23:20:45,497] [Log ] [MPMain ] [WARN ] - GUIWindow:OnWindowLoaded: 'C:\ProgramData\Team MediaPortal\MediaPortal\Skin\DefaultWide\mytvguide.xml' is missing control id 99 (window property: videoWindow)

[2013-12-09 23:20:45,499] [Log ] [MPMain ] [DEBUG] - DialogWindow: TvPlugin.TVGuide init

Edit: i've also included the logs from a fresh install of 8.1 pro, no drivers but windows default and from windows update, no updates either apart from enabling .net 3.5 in turn windows features on and off.

Crashing is very consistent. entering the guide, clicking on the channel to show programs just for that channel, then click on a program, then go back once and then again to the main guide and it crashes straight away.

 

[mm1352000]

Crashing is very consistent. entering the guide, clicking on the channel to show programs just for that channel, then click on a program, then go back once and then again to the main guide and it crashes straight away.

I can't reproduce with these instructions... though something odd does happen: I seem to get stuck in a mode where the selection/highlight only works for channel group and channel. In other words, I can't select a program with either mouse or keyboard.

@Testers can anybody reproduce?

 

[Holzi]

Can not reproduce either.

I can reproduce it with Titan here.

Protokollname: Application
Quelle: Application Error
Datum: 13.12.2013 21:59:22
Ereignis-ID: 1000
Aufgabenkategorie100)
Ebene: Fehler
Schlüsselwörter:Klassisch
Benutzer: Nicht zutreffend
Computer: Sebastian-PC
Beschreibung:
Name der fehlerhaften Anwendung: MediaPortal.exe, Version: 1.5.100.0, Zeitstempel: 0x528797b3
Name des fehlerhaften Moduls: clr.dll, Version: 4.0.30319.18408, Zeitstempel: 0x52310b2d
Ausnahmecode: 0xc00000fd
Fehleroffset: 0x0000205a
ID des fehlerhaften Prozesses: 0xba8
Startzeit der fehlerhaften Anwendung: 0x01cef8461d2cb211
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Team MediaPortal\MediaPortal\MediaPortal.exe
Pfad des fehlerhaften Moduls: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Berichtskennung: 708fe58f-6439-11e3-bea5-eca86bdf3333
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
Ereignis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-12-13T20:59:22.000000000Z" />
<EventRecordID>14071</EventRecordID>
<Channel>Application</Channel>
<Computer>Sebastian-PC</Computer>
<Security />
</System>
<EventData>
<Data>MediaPortal.exe</Data>
<Data>1.5.100.0</Data>
<Data>528797b3</Data>
<Data>clr.dll</Data>
<Data>4.0.30319.18408</Data>
<Data>52310b2d</Data>
<Data>c00000fd</Data>
<Data>0000205a</Data>
<Data>ba8</Data>
<Data>01cef8461d2cb211</Data>
<Data>C:\Program Files (x86)\Team MediaPortal\MediaPortal\MediaPortal.exe</Data>
<Data>C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll</Data>
<Data>708fe58f-6439-11e3-bea5-eca86bdf3333</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

 

[Holzi]

I attached a video how I can reproduce the crash. For me it is happening everytime that way.

 

[Andy_113]

Crashing is very consistent. entering the guide, clicking on the channel to show programs just for that channel, then click on a program, then go back once and then again to the main guide and it crashes straight away.

I can't reproduce with these instructions... though something odd does happen: I seem to get stuck in a mode where the selection/highlight only works for channel group and channel. In other words, I can't select a program with either mouse or keyboard.

@Testers can anybody reproduce?

ye you have to select the channel first on the left most column so it shows on the programs for that channel, thats the only way you can select a program. It seems to be after that small bug it crashes if you keep using it. I'm glad its not just my systems though!

 

[azzuro]

i can't