[Bug] MediaPortal crashing intermittently when interacting with the TV Guide (3 Viewers)

[Andy_113]

Found my remote, I normally use a mouse with Titan since it is faster/easier than my remote, and get the same MePo Client crash with the remote. For remote

1. use remote to enter TV Home, Full EPG, select a channel, then any show to get into Schedule Recordings
2. press remote "Back/Exit" (Left Arrow, not up/down/left/right) twice to return to Full EPG, then press remote "Down", and get the crash

This is with Hauppauge Remote "RC6", in WMC mode

Mine is the same, although it is not just with remote (tested with hauppauge rc6 model 226 and official mce remote) but happens with just using the mouse and just using the keyboard or any combination of mouse\keyboard\remote. It seems independent of the input type.

Edit: Holzi, no mine is with any input method or combination (above). Although, not being able to select a program in the main tv guide after your first enter record properties (either using escape on keyboard or pressing back on the remote or clicking on the toolbar).

Don't know if i'm explaining this well enough but it is exactly the same as the video posted earlier.[DOUBLEPOST=1387048905][/DOUBLEPOST]

It doesn't crash here but I can't select a program anymore if I go back (the point where it crashes by Holzi). It only moves the time for and back >_>

yep, that always happens for me everytime (that is if it doesn't crash), sometimes it doesn't straight away.

if you stay in the main guide, and select a channel from the furthest column on the left you can select a program that way, then go back, and do that several times does your mepo crash then?

 

[yhoogi]

Hi there,
any news on this issue?

Since today I'm observing the same behaviour in TV-Guide; but in 1.5.0

Cheers,

update:
As usual Murphy happend and it took a while to reproduce the error
Now logs attached

 

[Andy_113]

no news yet, have you tried v1.6.0 final? I'm getting the same problem in the new v1.6.0 final build too...

 

[Holzi]

Yes, can reproduce it on MP 1.6.0 too. But only with Titan skin and not with Default skin.

 

[RonD]

generated a few crash/dump files for this problem with MePo 1.5 Titan Skin on my Win7-x64 TV Server system. This is 100% repeatable when I follow the steps in my earlier message. Based on this thread the problem occurs occurs with both MePo 1.5 and 1.6. I have not tried MePo 1.6 (yet)

keyboard steps to create problem
https://forum.team-mediaportal.com/...-with-the-tv-guide.122994/page-3#post-1046758

to get MePo dump files I used the following messages, googled: Exception code: 0xe053534f crash dump
http://social.msdn.microsoft.com/Fo...3b2/windows-service-error?forum=csharpgeneral

downloaded Msft Debug Tool rev 2.0 from the following, download 64 bit version for 64 bit windows
http://www.microsoft.com/en-us/download/details.aspx?id=40336

did crash tool setup based on the following. generated a minidump and a fulldump
http://blogs.msdn.com/b/tess/archive/2009/03/20/debugging-a-net-crash-with-rules-in-debug-diag.aspx

the zip file has error logs and the output of the Msft DebugDiag Analysis tool for the mini/full dump files. Used Crash/Hang Analyzer option

MediaPortal__PID__7300__Date__01_02_2014__Time_01_09_49PM__662__First chance exception 0XE053534F_CrashHangAnalysis
PID = 7300 mini is the summary file from the Analysis tool. Use IE to open the .mht file

MultipleDumps_CrashHangAnalysis.mht PID = 8344 is the full dump summary file from the Analysis tool. Use IE to open the .mht file

 

[Sebastiii]

I see the crash with Titan using a mouse to click on TopBar "<" to move back from schedule recordings to Full EPG then use mouse to click on the "x" to exit MePo Client. Its also seems to be triggered when doing 2 "<" to return to full EPG. If I do the following

1. Go to TV Home, Full EPG, click on a channel, click on any show.
2. Mouse click TopBar "<", "<", then "X" to exit MePo, I get the crash.

If I do following, I do not see a crash
1. Go to TV Home, Full EPG, click on a channel, click on any show.
2. Mouse click Topbar "House/Home", then TV Home, Full EPG, TopBar "X",

I can't reproduce the crash and if i do "<", "<" i'm back to TVHome and Full EPG.

Can someone can make a video ?

 

[RonD]

MePo crashes when you try to exit. press topbar "X"

 

[Sebastiii]

Yep but not here
I have send you a PM

 

[Sebastiii]

I surely do not do the step by step sequence but i have try 10x already lol

 

[Holzi]

Can someone can make a video ?

Here is a Video attached: https://forum.team-mediaportal.com/...-with-the-tv-guide.122994/page-2#post-1046747

Steps to reproduce (with keyboard):

1. Go to TV guide
2. Select a channel
3. Select a program of this channel which gets you to the program info screen
4. Hit ESC two times
5. Crash