MP 2.2.3 Unable to play .ts recordings and MediaPortal stops working for TV viewing

Discussion in 'General' started by Manny, January 7, 2020.

  1. Manny

    Manny New Member

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    I am new to MediaPortal and just installed the newest 2.2.3 on a Windows 10. The first few days were fine, we recorded TV and watched recordings and played live TV without problems. We have not been able to get the web radio to work.

    Issues
    Image format exception H Resulst 0x800700b Video Subtitles

    Badimage format

    Missing Method Exception Set Media Exception



    AMQ UPnup rendered plugin set util Ztele not found

    Checked my Media features
    Framework ok
    DirectX ok
    Media Features present and checked
    Updated driver for video card
    started and stopped media portal changes
    started and stopped computer after changes

    Nothing seems to solve the problem


    Questions:
    under features what Net framework items need to be enabled
    Directx what needs to be enabled
    What player should be used for .ts files. Windows Media player or Windows Movies and Features
     

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  3. HTPCSourcer
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    Hello,

    I am not clear what the problem actually is. Does Live TV work or doesn't it? If you have issues please set the log level to DEBUG (Settings/General/Diagnostics), reproduce the problem and upload new logs.

    Don't change any Windows feature settings. MP2 ensures that the correct .Net version is used or, if missing, installed. DirectX uses a dedicated DX9 version that is explicitely installed (DX11 and up lack the necessary DirectShow video filters that Microsoft has removed). No action is required for the player as all media is played via MP2's internal video player.
     
    Last edited: January 8, 2020
  4. Manny

    Manny New Member

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    Live TV does not work. It tries to bring it up then Media Portal stops working and closes. I can record programs, but if I try to play them, nothing happens, and I get an error question mark. I thought the log files were the debug files, please send instruction link on how to set the log level?
     
  5. HTPCSourcer
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    HTPCSourcer MP2 Product Manager

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    As I already wrote, so more verbose now:

    Open the Settings in the MP2 application, select General, Systems, Diagnostics, Enable DEBUG logging. See also Wiki: System
     
  6. Manny

    Manny New Member

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    OK thank you. I hope I have done it correctly this time. I recreated the live TV crash with media portal closing.
     

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  7. HTPCSourcer
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    Yes, all good.

    Unrelated to TV, I see an error message about a non-working plugin in the server log.
    This either indicates that the installation is faulty or that you manually added something to the plugin directory - probably the letter since xmltv is a plugin that can be found in a SlimTV sub-directory from which it is actually called and working.

    About TV. It appears that you have configured the system to grab EPG from WYIN-HD:
    [2020-01-08 16:00:13,656] [664066 ] [DVB EPG timer] [DEBUG] - Grab for card:#6 transponder #1/1 channel: WYIN-HD
    But this doesn't work
    [2020-01-08 16:00:14,721] [665131 ] [DVB EPG timer] [ERROR] - TvLibrary.TvException: Unable to start graph
    Such messages keep appearing for other stations in the log. You may have configured EPG in such way that it is going through all channels in your database to grab info.

    A true TV request for WLS-HD happens here
    [2020-01-08 16:03:55,793] [886203 ] [3 ] [DEBUG] - GetFreeCardsForChannel WLS-HD
    [2020-01-08 16:03:55,798] [886208 ] [3 ] [INFO ] - GetAvailableCardsForChannel: find card for channel WLS-HD
    [2020-01-08 16:03:55,800] [886210 ] [3 ] [INFO ] - GetAvailableCardsForChannel: got 1 tuning details for WLS-HD


    and succeeds
    [2020-01-08 16:03:56,838] [887248 ] [3 ] [DEBUG] - card: Tuner locked: True
    [2020-01-08 16:03:56,839] [887249 ] [3 ] [INFO ] - **************************************************
    [2020-01-08 16:03:56,839] [887249 ] [3 ] [INFO ] - ***** SIGNAL LEVEL: 38, SIGNAL QUALITY: 100 *****
    [2020-01-08 16:03:56,840] [887250 ] [3 ] [INFO ] - **************************************************


    The client logs the respective actions
    [2020-01-08 16:03:55,765] [433162 ] [InputMgr ] [DEBUG] - SlimTvHandler: StartTimeshift slot 0 for channel 'WLS-HD'
    [...]
    [2020-01-08 16:04:05,050] [442447 ] [InputMgr ] [DEBUG] - LiveTvPlayer: Run graph


    But then you seem to be doing something with your input device
    [2020-01-08 16:04:05,233] [442630 ] [InputMgr ] [DEBUG] - LiveTvPlayer: SeekToEnd: Duration: 00:00:07.8300000, CurrentTime: 00:00:00
    [2020-01-08 16:04:05,241] [442638 ] [InputMgr ] [DEBUG] - LiveTvPlayer: Seek to 7.83 seconds


    and problems start
    [2020-01-08 16:04:05,319] [442716 ] [InputMgr ] [ERROR] - AsyncMethodDelegateCommand: Error executing method delegate
    System.BadImageFormatException: An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B)


    a few seconds later the app is crashing
    [2020-01-08 16:04:05,644] [443041 ] [12 ] [ERROR] - ApplicationLauncher: Unhandled exception in application
    System.BadImageFormatException: An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B)


    The last message points to a non-standard plugin (AppLauncher?). The message itself suggests that the calling application - note that the MP2 client is a x86 software - tries to call another program with a different architecture, presumably x64.

    You mentioned in the beginning that TV was initially working and later stopped doing so. Did you install any additional things? The first error message about xmltv-0.5.70-win32 is pointing in this direfction.
     
  8. Manny

    Manny New Member

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    Thank you so much for your help.

    When we originally set MP2 up, we used this post:

    xmltv install / configure for ATSC / OTA U.S.A

    in order to grab our program guides, it was only grabbing one channel even though we have 66 channels from scanning, and about 33 channels selected in "our channels". How do we change it from grabbing the 1 channel to grabbing the 33 channels that we have in "our channels". Or to stop it from grabbing the one channel and use our xmltv plug in?
     
  9. HTPCSourcer
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    May I assume that TV is now working?

    About EPG
    • Remove the xmltv directory that you added manually
    • Open TV Configuration
      • In the EPG Graber section untick the two check boxes "Grab EPG while Timeshifting" and "... while Idle"
      • In "Plugins" ensure that 'xmltv' is checked (should be according to your previous logs). If not check it and restart the MP2 Server Service
      • Set up xmltv as described in the post that you cited starting from
    EPG in the US is always a difficult subject. If you succeed in getting a tvguide.xml verify that it contains complete data for all the channels. If it doesn't then the zap2xml service is not giving you what you want, which is outside of our influence. There are alternatives like somepaid subscriptions. The forum search should give you some indications about what to use, more recent ones than the old thread from 2015. If it works then there is a possibility to further process the tvguide.xml without having to set up a separate task in the Task Scheduler.
     
  10. Manny

    Manny New Member

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    TV Media Portal is not working yet, but I was able to have the xtml grab all the channels, by unchecking the Webepg grabber schedule that we set up.
     
  11. HTPCSourcer
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    It did work at the beginning. So what did you change?
     
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