MP crash/freeze when TV plugin is Enabled--SOLVED!-- (1 Viewer)

staticx

Portal Pro
March 22, 2009
140
13
Home Country
Israel Israel
Hi, I'm using MP1.2.1
when opening MP it hangs of crash at "initializing extensions"
If I disable the TV plugin , then it opens fine.

any suggestions?

thanks
 

mm1352000

Retired Team Member
  • Premium Supporter
  • September 1, 2008
    21,544
    8,236
    Home Country
    New Zealand New Zealand
    Re: MP crash/freeze when TV plugin is Enabled

    Hi staticx

    No clue. How about some logs to help us help you? Use the watchdog:

    0. Enable the TV plugin and reproduce the problem.
    1. Find the "debug mode" link in the "Team MediaPortal" folder in your start menu and start it.
    2. Select option 3 "export all currently present logs".
    3. Click "proceed" - this will create a zip file containing your logs on the desktop.
    4. Post the zip file here. There are instructions for attaching a file in the watchdog link above if you don't know how to do that.

    *Please* always post logs if you want help - it should be quite easy and it makes our job very much easier.

    mm
     

    mm1352000

    Retired Team Member
  • Premium Supporter
  • September 1, 2008
    21,544
    8,236
    Home Country
    New Zealand New Zealand
    Re: MP crash/freeze when TV plugin is Enabled

    Thanks for the logs. :D

    It seems to me that the problem is the database connection. Your connection string in the gentle.config file in C:\ProgramData\Team MediaPortal\MediaPortal\ is "Server=192.168.2.102;Database=MpTvDb;User ID=root;Password=mediaportal;charset=utf8;Connection Timeout=30;". The default password is MediaPortal (case sensitive), not mediaportal. Please try to fix that and see if it resolves the problem. Note that C:\ProgramData is a hidden folder, so paste the path into the address bar of Windows Explorer or enable viewing of hidden and system files and folders.

    mm
     

    staticx

    Portal Pro
    March 22, 2009
    140
    13
    Home Country
    Israel Israel
    Re: MP crash/freeze when TV plugin is Enabled

    :DSOLVED!!
    awesome!

    thanks

    it's all because the cable company replaced my router that had other network address then the one I had before...
     

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