MP crashes while watching an episode (1 Viewer)

gabborgabbor

Portal Member
April 23, 2014
18
0
Austria Austria
hi,
in the last week i'v experienced some issues while watching some of my series.
the whole MP chrashes after watching half of the episode, but i can restart MP and hop to the point it chrashed and can finish the episode. sometimes i have to do this again and again but on the other hand sometimes there are no problems. i would say it chrashes on 70%. :(
thx in advance.
greetz gabbor
 

mm1352000

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  • September 1, 2008
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    Hello gabbor

    The latest crash seems to be related to the Trakt plugin TV Series handler:
    [collapse]
    "12.09.2014 17:39:25";".NET Runtime";"(0)";"Error";"Application: MediaPortal.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.ArgumentOutOfRangeException
    Stack:
    at System.ThrowHelper.ThrowArgumentOutOfRangeException()
    at TraktPlugin.TraktHandlers.TVSeries.<Scrobble>b__24(System.Object)
    at System.Threading.TimerQueueTimer.CallCallbackInContext(System.Object)
    at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.TimerQueueTimer.CallCallback()
    at System.Threading.TimerQueueTimer.Fire()
    at System.Threading.TimerQueue.FireNextTimers()
    at System.Threading.TimerQueue.AppDomainTimerCallback()
    ";"1026"
    "12.09.2014 17:39:26";"Application Error";"Application Crashing Events";"Error";"Faulting application name: MediaPortal.exe, version: 1.8.0.0, time stamp: 0x53a6f5af Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86 Exception code: 0xe0434352 Fault offset: 0x0000c42d Faulting process id: 0xb9c Faulting application start time: 0x01cfce84d19b5311 Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal\MediaPortal.exe Faulting module path: C:\Windows\syswow64\KERNELBASE.dll Report Id: f95b0273-3a92-11e4-a6da-bc5ff4e8467f";"1000"[/collapse]

    Regards,
    mm
     

    ltfearme

    Community Plugin Dev
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  • June 10, 2007
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    Around that time frame I see this in the trakt log:

    Code:
    2014-09-12 17:39:20.157 [INFO] [Scrobble][75]: MP-TVSeries episode considered watched 'Elementary - 2x4 - Späte Bestrafung'
    2014-09-12 17:39:22.307 [INFO] [Scrobble][75]: Response: scrobbled Elementary 2x04
    Im guessing you were watching that at the time of the crash? Trakt seems to think you have completely watched it i.e. you either pressed stop at/near the end or it completed itself (Ended). However I can't see any evidence of that in the MediaPortal log nor the TVSeries after playback starting playback.

    This may explain why Trakt didn't handle it, Im a bit clueless as to why it happen right now though.

    Any chance you can reproduce with Debug logging enabled?
     

    ltfearme

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  • June 10, 2007
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    Just took a closer look at the Trakt log and I noticed this twice:

    Code:
    2014-09-12 17:09:15.893 [INFO] [MPMain][01]: Starting MP-TVSeries episode playback 'Elementary - 2x4 - Späte Bestrafung'
    2014-09-12 17:09:16.492 [INFO] [Scrobble][74]: Found playing episode Elementary - 2x4 - Späte Bestrafung
    2014-09-12 17:09:16.497 [INFO] [Scrobble][74]: File was recognised by MP-TVSeries and is now scrobbling
    Code:
    2014-09-12 17:09:17.126 [INFO] [Scrobble][48]: Found playing episode Elementary - 2x4 - Späte Bestrafung
    2014-09-12 17:09:17.128 [INFO] [Scrobble][48]: File was recognised by MP-TVSeries and is now scrobbling
    That is very odd! That should only happen once, but I will double check that is not simply a redundant logging issue.

    EDIT: definitely not a redundant log message...something told us we're watching twice.

    After that we see the expecting watching events (sent every 15mins):
    Code:
    2014-09-12 17:09:20.450 [INFO] [Scrobble][08]: Response: watching Elementary 2x04
    2014-09-12 17:24:20.519 [INFO] [Scrobble][63]: Response: watching Elementary 2x04
    Up until completion (we recieved an event from TVSeries to say its complete, something I cant explain yet):
    Code:
    2014-09-12 17:39:20.157 [INFO] [Scrobble][75]: MP-TVSeries episode considered watched 'Elementary - 2x4 - Späte Bestrafung'
    2014-09-12 17:39:22.307 [INFO] [Scrobble][75]: Response: scrobbled Elementary 2x04
     
    Last edited:

    ltfearme

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    in the last week i'v experienced some issues while watching some of my series.
    Is there something different in the last week when watching episodes from MP-TVSeries? Did you only start using Trakt or have you used it before?
     

    gabborgabbor

    Portal Member
    April 23, 2014
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    Austria Austria
    Hi, okay thx for your analysis. I'm using trakt plugin since i'm using MP.
    I upgraded from MP 1.6 to 1.8 but i think this was around 3 weeks ago and this problem started one week ago.
    I will give you more logs when i'm home again! :D
    Thx!
    Greetz Gabbo
     

    ltfearme

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    Another thing to investigate is this:

    Code:
    [2014-09-12 17:09:17,063] [Log  ] [MPMain  ] [INFO ] - [WIFI_REMOTE]  {"Type":"nowplaying","Duration":2496,"File":"E:\\SERIEN\\Elementary SE02 - teils\\sof-elementary-s02e04-480p.mkv","Position":0,"IsTv":false,"IsFullscreen":true,"MediaInfo":{"MediaType":"series","MpExtId":"255316_2x4","MpExtMediaType":3,"MpExtProviderId":6,"SeriesId":255316,"SeasonId":522810,"EpisodeId":4629998,"CompositeId":"255316_2x4","Series":"Elementary","Episode":"4","Season":"2","Plot":"Das hatte sich die Domina anders vorgestellt: Als sie bei dem wohlhabenden Titus Delancey eintrifft, liegt dieser tot in seinem Wohnzimmer – bekleidet mit einem Ganzkörper-Latexanzug. Wie sich herausstellt, trug er den nicht freiwillig. Die erste Spur führt Holmes zu einem von Delanceys Angestellten. Doch der ist nicht der Mörder. Dann rückt Abigail Spencer, das Kindermädchen der Delanceys, in Holmes’ Blickfeld: Sie stand schon einmal unter Mordverdacht …","Title":"Späte Bestrafung","Director":"Andrew Bernstein","Writer":"Liz Friedman","Rating":"7.7","MyRating":"","RatingCount":"69","AirDate":"2013-10-17","Status":"Continuing","Genre":"|Crime|Drama|Mystery|","ImageName":"C:\\ProgramData\\Team MediaPortal\\MediaPortal\\Thumbs\\MPTVSeriesBanners\\Elementary\\-langen-seasons/255316-2-3.jpg"}}
    What is the WIFE_REMOTE ? Is that something new you're using by any chance? If you could do a test without that just to rule it out that would be great, thats the only other thing that looks play related in your log. Im wondering if that is triggering another play event.
     

    gabborgabbor

    Portal Member
    April 23, 2014
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    0
    Austria Austria
    sorry, no tv for me yesterday! my wife watchet but had no problems! :D maybe problem is only related to good series! ;) just kidding, wifi remote, hmmm i got this installed for a long time but you are right i've no idead, when i want to use my mobile i always use unified remote and thats not specially related to MP! hopefully i can watch some series today and maybe it will crash, than i will give some new logs.
    Greetz Gabbo
     

    ltfearme

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    Okay, hopefully you can reproduce with some debug logs and maybe also figure out what your wife did that was different (maybe it was the series :)).
     

    gabborgabbor

    Portal Member
    April 23, 2014
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    0
    Austria Austria
    It seams that the error is depending on the series or maybe the files, the chrashes are on mkv and not on avi files(but not for sure, 85% :D ).
    I've now deactivated the wifi remote plugin. Here are some more logs.

    Thx again!
     

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