No subtitles on a few channels (1 Viewer)

[limpwhizkid]

also there are some strange named subs as p879...

Perhaps a reference to a teletext page?

you might wanna have a look with teamviewer?

Too late for tonight. It's 2 AM here and I'm about to go to bed. Can we arrange a time sometime during the weekend?

its starting to look like Ziggo made a booboo .. but i need to know for sure , since calling Ziggo is a bigger task to get through the right person then some deskclerk following protocols and premade scripts to handle client calls

Are you using approved equipment? I wouldn't have thought that Ziggo would help unless you are.

Mother in law, with alphacrypt , does have subs on History Hd..
i am llost for words.....

Are you sure that she is getting a feed from the same cable head-end?
Also, are you testing with the same hardware and software combination?

teletext could be idd, i checked all the sub options, those subs gave strange languages

2 am ? where are you in godsname ?

Approved equipment, wrong question:
Mediaportal is not approved equipment.
Either use a tunerbox from Ziggo
or a CI module in TV.
Only if CI module is not supported in Television you may use an Alphacrypt cam.
So i was hoping that it would not work on the last option, so i could make a certified call ... thats not gonna happen

My mother in law has a Sony that does not support CI module, thats why i could test there with an Alphacrypt cam..(its on the same headend)

i am out of options .....

 

[limpwhizkid]

also there are some strange named subs as p879...

Perhaps a reference to a teletext page?

you might wanna have a look with teamviewer?

Too late for tonight. It's 2 AM here and I'm about to go to bed. Can we arrange a time sometime during the weekend?

its starting to look like Ziggo made a booboo .. but i need to know for sure , since calling Ziggo is a bigger task to get through the right person then some deskclerk following protocols and premade scripts to handle client calls

Are you using approved equipment? I wouldn't have thought that Ziggo would help unless you are.

Mother in law, with alphacrypt , does have subs on History Hd..
i am llost for words.....

Are you sure that she is getting a feed from the same cable head-end?
Also, are you testing with the same hardware and software combination?

Will the new release fix my problem ? am i reading that correctly ?
Highlights of this release
Enhanced TV experience

For users of Closed Caption subtitling, MP 1.12 can now decode and display Closed Captions from TV channels using H.264/AVC video compression (in addition to the existing MPEG2 capability).

 

[mm1352000]

Will the new release fix my problem ? am i reading that correctly ?

No.
Closed captions are used for TV in North America. You are dealing with subtitles. Completely different.

 

[limpwhizkid]

Will the new release fix my problem ? am i reading that correctly ?

No.
Closed captions are used for TV in North America. You are dealing with subtitles. Completely different.

well you never know with UPC ...

but thx for the answer..